<div><strong>Work. Serve. Thrive.<br></strong><br></div><div>Imagine a place where your talent can make a meaningful difference in peoples' lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.<br><br></div><div>Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger.<br><br>Learn more about Feeding America here.<br><br>This position is based out of Feeding America’s Chicago office location. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.</div><div><strong><br>The Opportunity</strong><br>The Program Manager will define, plan, execute, and manage rollout of various technology projects and initiatives according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. Projects and initiatives may include new systems development, technical training and/or product training, as well as innovating and improving existing internal systems and processes. Facilitate knowledge transfer through various means, including formal training sessions, documentation development, and overall information organization throughout FANO and our partner network. Provide consulting and operational services to various internal departments to assist teams in meeting defined business goals. Act as a system administrator to many of the tools and applications used by FANO and our partners.<br><br><strong>Compensation</strong><br>Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hire salary offers, moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions. <br><br><strong>Salary Range: $109,000 to $114,000 Based on Experience<br><br>Responsibilities:</strong></div><div><strong>Project Management and Process Development</strong></div><ul><li>Define project scope, objectives and deliverables that support business goals in collaboration with senior management and stakeholders while building and growing business relationships vital to the success of the project.</li><li>Direct and manage project development from beginning to end (develop project plans and associated communication documents, delegate tasks and responsibilities, identify and resolve issues within the project / manage project dependencies, track project milestones and deliverables, deliver progress reports, manage changes in project scope, determine and assess need for additional resources).</li><li>Define and document key processes to effectively manage applications and systems; identify and define enhancements to existing systems as well as gaps between existing processes and systems and define requirements to align the two.</li></ul><div><br><strong>System Administration and Management</strong></div><ul><li>Serve as business owner for various collaboration applications and tools, including SharePoint Online, Yammer, Stream on SharePoint, OneDrive for Business, and Cisco Webex.</li><li>Administer and manage Feeding America’s SharePoint Online presence including apps integrated with SharePoint with the goal of continually improving end-user experience and provide support to site owners as needed; chair governance committee to help define and drive policies, approve navigation / taxonomy changes and site creation, and act as overall subject matter expert (SME). Perform search maintenance and optimization for SharePoint Online, including spotlighting key content and developing synonym lists based on usage/search data.</li><li>Assist with facilitating and maintaining Feeding America’s Yammer community, including defining and documenting processes regarding how content will be created, maintained, and improved, as well as documenting roles and responsibilities.</li><li>Manage master food bank data for member network and other partners in central CRM tool including process documentation illustrating how data interacts with other systems.</li><li>Manage account creation processes and inputs into Microsoft Entra ID for new food bank and partner accounts; conduct periodic audits of existing accounts via Azure Account Reviews.</li><li>Act as SME for all Microsoft 365 apps and provide technical support as needed to FANO staff to assist with understanding and utilization of these resources.</li></ul><div><br><strong>Technical Training and Documentation</strong></div><ul><li>Develop and maintain Technology new hire program to introduce new employees to common technology tools and applications.</li><li>Develop resources to facilitate ongoing training of new systems and functionality and manage deployment and maintenance of resources in SharePoint Online. This may include “How To” documentation, quick reference guides, videos, and FAQs; coordinate and present training to staff.</li><li>Facilitate communications with employees by contributing content to FANO Connection, including FAQs and new features regarding Technology-supported collaboration tools. Continually create effective communications around technical topics and publish content as announcements to share updates or action required items that impact Technology-supported collaboration tools.</li></ul><div><br><strong>Required Technical Competencies and Experience</strong>&nbsp;</div><ul><li>5+ years Business Analyst/Project Management experience, with specific experience in defining system design requirements and administering web-based applications as well as managing all aspects of process development and execution.</li><li>Responsible and motivated individual with an excellent work ethic.</li><li>Excellent written, verbal, and interpersonal skills with strong attention to detail.</li><li>Outstanding organizational and time management skills.</li><li>Experience with web-based applications, including administration, content management and reporting.</li><li>Technically competent with various software programs and tools, including Microsoft 365 Suite (such as SharePoint Online, Yammer, Stream on SharePoint, Power Automate, and Microsoft Forms), collaboration platforms (such as Cisco Webex and Microsoft Teams), project management software, CRM systems (such as Salesforce), and ITIL platforms (such as ServiceNow).</li></ul><div><strong><br>Foundational Requirements:</strong></div><ul><li><em>Mission Focused</em> – Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.</li><li><em>Embraces Equity, Diversity and Inclusion</em> – Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work.&nbsp; Committed to continuous personal EDI development.</li></ul><div><strong><br>Required Leadership Competencies:</strong></div><ul><li><em>Communicates Effectively: </em>Conveys clear and effective messages using verbal and written communication within individual, small group, and formal presentation settings. Communicates project/operating priorities and updates to key stakeholder audiences that may include staff, network food bank members, donors, and other groups. Responds positively to requests to share information while maintaining confidentiality of sensitive content. Adjusts message and content based on feedback provided.&nbsp;</li><li><em>Establishes Vision and Crafts Strategy:</em> Develops strategic initiatives and creates a supporting portfolio of projects aligned to department strategy and operating goals. Partners with leaders in other departments to identify strategies for breaking down long-term barriers to achieving critical organizational goals.</li><li><em>Leverages Functional Expertise: </em>Uses advanced functional knowledge to shape decisions and plans. Takes initiative to stay current and apply knowledge of own field, including to improve processes, practices, and policies. Regularly offers to share functional expertise with others to help them succeed.</li><li><em>Inspires, Motivates, and Influences Others:</em> Shows passion for our mission in a way that energizes and engages others to personally do more toward ending hunger. Finds creative ways to engage and excite staff, food bank members donors, and other key stakeholders to act upon our mission to end hunger. Sincerely thanks people at all levels of the organization for their contributions and provides them with specific feedback about good work. Garners support and influences others by adapting approach and messages aligned to audiences' concerns.</li><li><em>Continuously Improves</em>: Pursues opportunities to identify new ideas, scan for best practices, share learnings, and drive continuous improvement. Analyzes current practices, policies, and procedures to find areas for improvement and apply best practices. Reinforces a data-driven, learning, and innovation-focused mindset across the organization through persistent inquiry for and sharing of external practices. Gives others latitude to test new ideas and learn from the experience.&nbsp;</li></ul>

Program Manager, Technology Operations

<div><strong>Opportunity Description:</strong></div><div>Are you passionate about translating market and customer needs into amazing software? Do you enjoy being part of a fast-paced, challenging, fun environment?</div><div><br>If so, we're currently looking for an experienced product manager to join our team. In this role, you'll help create and guide the development of innovative and intuitive software used by Catholic parishes and dioceses. If you thrive in data-rich environments and have a knack for translating complex data challenges into intuitive user experiences, this role is for you.<br>&nbsp;</div><div><strong>What You'll Be Doing</strong></div><div>Key responsibilities for this role:</div><ul><li>Vision &amp; Strategy: Define the product vision, strategy, and roadmap based on deep customer insights and market analysis</li><li>Data-Driven Decision Making: Leverage data and analytics to drive product decisions, measure product performance, and optimize user experiences</li><li>User-Centered Design: Conduct UX interviews, gather feedback, and utilize design thinking to create compelling and efficient user interfaces</li><li>Agile Methodologies: Work as a Product Owner on a scrum team and collaborate closely with cross-functional teams using agile methodologies to ensure timely delivery of high-quality product features</li><li>Requirements &amp; Documentation: Define detailed user stories, epics, and acceptance criteria to provide clear direction to the engineering team</li><li>Quality Assurance: Work alongside the QA team to prioritize, troubleshoot, and ensure the delivery of a low defect product</li><li>Stakeholder Management: Interface with stakeholders, gather feedback, and manage expectations to ensure alignment on product goals and deliverables</li><li>Be a part of a team that dreams big to design solutions to help the Catholic Church solve real problems as we move into the future&nbsp;</li></ul><div><br><strong>What We're Looking For:</strong></div><div>Below is the list of qualifications we are looking for in the ideal candidate.<br><br></div><div><strong>Got to have these:</strong></div><ul><li>3+ years experience as a Product Manager and Product Owner</li><li>Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features, and drive management of product</li><li>Demonstrated experience conducting user interviews and utilizing design thinking methodologies</li><li>In-depth knowledge of Agile process and principles</li><li>Outstanding communication, presentation and leadership skills</li><li>Excellent organizational and time management skills</li><li>Creative thinker with a vision</li></ul><div><strong><br>Big plus if you also have these:</strong></div><ul><li>Bachelors or Masters degree</li><li>2+ years experience in directing wireframing and rapid prototyping efforts</li><li>2+ years experience in development of SaaS products or enterprise applications</li><li>Familiarity with operations within the Catholic Church</li></ul><div>&nbsp;</div><div><strong>Who Should NOT Apply:</strong></div><div>If you are looking for a "J-O-B" to punch a clock and collect a check, this opportunity is not for you. If you're not a team player and if you don't like to "bring it" everyday, you won't fit in here.</div><div><br><strong>Benefits and Location:</strong></div><div>This role is a full-time position with salary (commensurate to the responsibilities of the role and qualifications of the candidate) and includes retirement benefits. Candidate will work remotely.</div><div><br>eCatholic is a fully-remote company with team members spread out around the country. We are a multi-time member of the Texas A&amp;M Aggie 100, recognizing the 100 fastest-growing, Aggie-owned companies in the world.</div>

Product Manager

<div>Faith Comes By Hearing has a full-time position available for <strong>Technology Director </strong>that<strong> </strong>builds and directs FCBH technology teams consisting of staff, contractors, and partners to apply appropriate technology to get God’s word to every person with excellence.&nbsp; Ensures collaboration and communication within and among tech teams and those they serve, leading by example.&nbsp; Actively maintains relationships inside and outside FCBH to accelerate Vision 2033.<br><br><strong>Responsibilities include:</strong></div><ol><li>Directs the day-to-day operations of the Software Development, Information Technology, and Facilities departments, including setting and monitoring budgets and timelines, and hiring firing staff and contractors.</li><li>Oversees managers and project managers, meeting with them regularly to support, empower, encourage, and hold accountable for excellence and timeliness within budget. Help them build effective teams of personally-fulfilled members, and stitch those teams together as a coherent, well-focused, and enthusiastic unit.</li><li>Ensures effective coordination, collaboration, and communication among technology staff and contractors, and their project stakeholders, including clearly documented requirements, progress, and effectiveness feedback.</li><li>Works with leaders across multiple disciplines and products, to ensure the best solutions are arrived at and implemented, balancing a desire for excellence with an urgency of mission.</li><li>Actively maintains collaborative relationships with external partners and contracting companies toward accomplishing Vision 2033, including organizing and hosting meetings at FCBH, and attending such meetings at external venues.</li><li>Promotes a culture of excellence, reproducibility, innovation, healthy risk-taking, and exploration.</li><li>Attend conferences, events and forums, representing FCBH’s vision and needs clearly, leading to additional resources and technologies to support the mission.</li><li>Communicates technology direction and progress to FCBH leadership, staff, and donors via reports, meetings, and presentations.</li><li>Travels domestically and internationally as needed.</li></ol><div>&nbsp;</div><div><strong>Qualifications include:</strong><br><strong>Required:</strong></div><ol><li>Excellent organizational skills including establishing effective business structures, budgets, and processes, prioritizing and allocating among many competing priorities and customers, and establishing high quality standards.</li><li>Excellent leadership skills including encouraging and building mutual trust, respect, and teamwork among team members and multiple teams.</li><li>Excellent verbal, non-verbal, and written communication skills, able to interact with technical and non-technical workers.</li><li>Demonstrated commitment to producing and maintaining written documentation.</li><li>Business or Technology-related Bachelor’s degree and 5+ years career experience relevant to this position.</li><li>Strong problem solving and business mindset.</li><li>Proven ability to build consensus among high level teams and individuals</li><li>Strong background working with multiple inter-related systems.</li><li>Familiarity and natural acumen with cross-cultural relationships</li><li>Ability to set overall strategies and help staff to implement and improve processes.</li><li>Experience in working with a variety of stakeholders to create and develop quality teams/products.</li><li>Must be knowledgeable about industry trends, best practices, and change management.</li></ol><div>Preferred:</div><ol><li>Experience in software coding, cloud-management, database, UX and quality testing.</li><li>Cross-cultural experience, ideally in Bible translation or distribution, or other Christian ministry.</li><li>Non-profit ministry experience.</li></ol>

Technology Director

<div>We are seeking a senior product manager to play a key role in building tomorrow’s enterprise products to create a winning product portfolio. Your primary focus will be on our enterprise customers, dioceses and deaneries in the major church denominations across Europe.</div><div><br></div><div>You will take responsibility for every step of the product journey including discovery and validating concepts for our roadmap with customers. Once validated, you will be responsible for shaping and successfully delivering products together with our engineering team and key stakeholders. In short, you will be responsible for your projects from the early inception to successful releases and product adoption.<br><br></div><div>You will report to our COO who leads product and marketing at ChurchDesk. You will also work very closely together with our CTO, our product &amp; marketing designer, and our engineering team.</div><div><br></div><div>You will invest a lot of time with our customers both for research purposes and to aid in sales processes together with our enterprise sales team. You value meeting people and customers to gain deep insight into their needs and requirements.<br><br></div><div>As a person, you are very hands-on and enjoy getting things done while understanding that we win as a team. You are an independent thinker who can think outside the box and see solutions where most people see problems.<br><br></div><h3>Job requirements</h3><div><strong>Practicalities</strong></div><ul><li>You speak German natively and are fluent in English, both verbally and in writing</li><li>You will either work from our Berlin office or the Copenhagen office</li><li>Expect up to 50 travel days a year</li></ul><div><br></div><div><strong>Experience</strong></div><ul><li>You have at least 4 years of relevant work experience, e.g. software product management, IT project management, software engineering, IT consultancy, IT administration, digital change management, or similar</li><li>Previous responsibilities have included developing new software products or implementing business-critical software solutions</li><li>You have significant experience with the major church denominations or church-related non-profits, e.g. from education, volunteering, personal network, or work experience</li></ul><div><br></div><div><strong>Personal Skills</strong></div><ul><li>You excel at creating simple solutions to complex problems</li><li>You have a good understanding of business and a goal-oriented mindset focusing on impact</li><li>You are concise and an excellent communicator, both verbally and in writing</li><li>You are great at stakeholder management and keeping people informed. You are comfortable saying no when necessary, as well as saying yes when it seems daunting</li><li>You have a natural curiosity and an open investigative mindset</li><li>You are detail-oriented and analytical</li></ul><div><br></div><h3><strong>What We Offer</strong></h3><div>We offer a key position in ChurchDesk with significant influence on how we deliver value to our customers. Your work will impact both our business and help drive change in one of the largest and oldest institutions in the world.<br><br></div><div>You will join an international and collaborative team with around 35 people, and the company is on a very healthy growth journey. We are informal, keep processes lean, and focus on what matters. We challenge one another and ourselves to do great things.</div><div><br></div><h3><strong>Our values</strong></h3><div><strong>#challenge</strong><br>We constantly challenge each other and our customers to get better. We approach our work like a professional sports team.<br><strong>#dogoodbusiness</strong><br>Doing good business every day is like a marathon - not a sprint. It takes sustained effort to do things right and with high integrity.<br><strong>#jointheride</strong><br>The journey is as important as the destination. Join us, celebrate the victories, and have fun. We value team work - also in office presence.</div><div><br></div><div><strong>Work culture</strong></div><div>We believe performance should be based on trust and flexibility instead of hours counted. Our roots are Scandinavian and a healthy balance is in our DNA.</div><div><strong>Office culture</strong></div><div>We like to work from the office and bring energy to the team. At the same time we try to meet everyone's need for flexibility.</div><div><strong>Vacation</strong></div><div>We offer 6 weeks of vacation and recommend everyone to take a 3 week well-earned summer break.</div><div><strong>Diversity</strong></div><div>We are a diverse team in many ways: nationalities, age groups and backgrounds. And our discussions are never boring.</div>

Senior Product Manager

<div>Hours/week: 5 days per week (full-time), however we’re open to considering 4 days.</div><div>This Position is: Freelance/contractor working from home. Ideally applicants will live within a</div><div>time zone that is conducive to working with a line-manager who is based in the UK.</div><div>Travel: This position will require some international travel.</div><div><br></div><div>To apply: Please send your CV, a cover letter and a statement of faith to Lucy. We love that our Generosity Path team come from all over the world and speak numerous languages. Please be aware that within our organisation the common language is English so applicants need to have excellent oral &amp; written English skills.&nbsp;</div><div>Please note: There is a Genuine Occupational Requirement for the job holder to be a practising Christian, we’re looking for someone with:</div><ul><li>A vibrant and active Christian faith: this is essential for the credibility and performance of this role</li><li>A secure understanding of the Christian faith and ability to engage people in faith issues specifically regarding generosity</li></ul><div><br></div><div><strong>GENEROSITY PATH</strong></div><div>Generosity Path exists to see hearts fully surrendered to Jesus through radical generosity. Over the next 5 years, we want to spark indigenous movements of generosity in every tribe and nation – a first step towards our greater vision to see a world healed through generosity.</div><div><br></div><div>Our primary tool to achieve this is the Journey of Generosity (JOG), a simple, interactive experience that creates a space for people to have conversations about faith, life and money. Over four sessions lasting a single day, organised as an overnight retreat, or delivered across four separate sessions, we explore real-life stories of generous givers from around the world, study what the bible has to say about giving, and walk through some through-provoking activities. To date, we have brought together thousands of givers in more than 100 countries across the globe. Since we are fully and privately funded, we are able to create safe and inspiring environments for people to share without any concern that there will be an appeal for</div><div>funds. We believe God is already using Generosity Path to transform lives and are excited for the</div><div>journey ahead.</div><div><br></div><div>Product Manager</div><div>Objective: to lead the ongoing development and implementation of a global Journey of</div><div>Generosity product strategy, and experience, in response to audience insight and aligned</div><div>to the vision and strategy of the organisation.</div><div><br></div><div>Reports To: Product &amp; Marketing Director</div><div><br></div><ul><li>Develop, implement, and embed a clear product strategy</li><li>Translate GP’s business strategy into a clear, compelling product strategy, updating it as the organisation’s priorities change over time</li><li>Translate product strategy into detailed requirements and prototypes</li><li>Develop, maintain, and champion the product roadmap</li><li>Develop and utilise audience and sector understanding and insight</li><li>Develop and maintain a curiosity to better understand our target audience(s), building and sharing key insights relating to product that lead to growth</li><li>Work with, and across, the regions to build contextual understanding of target audiences that supports the further development of the product</li><li>Develop and embed the use of metrics and testing to continually improve the product experience</li><li>Execute product strategy to deliver high quality products</li><li>Oversee day-to-day delivery of the product experience</li><li>Define and implement projects to support the ongoing enhancement of the end-to-end customer experience, aligned to business priorities. Work closely with key Product &amp; Marketing and Operations stakeholders to bring these to fruition</li><li>Drive action through the organisation to get product updates to market</li><li>Work cross-functionally to deliver best-in-class, compelling content, and tools (printed and video) to continually improve the product experience(s)</li><li>Lead and support the delivery of product innovation projects as required</li><li>Support the effective marketing of the product</li><li>Work with Growth team to develop positioning and messaging to effectively communicate and differentiate products in market</li><li>Support the creation and delivery of cost-effective, multi-channel marketing campaigns to support the ongoing growth of the product(s)</li><li>Contribute to the building of a strong customer service culture, integrated as a core element of the product experience</li></ul><div><br></div><div>Key member of Marketing team supporting organisation wide objectives</div><ul><li>Where required, support the Growth team in development of strategic partnerships, working both to release the JOG and safeguard the brand</li><li>Work closely with the Operations team to ensure technical understanding and support of a market-leading product</li><li>Oversee the effective use of allocated budgets to support tactical and strategic objectives</li><li>Support the delivery of internal communications as required</li></ul><div><br></div><div>Experience</div><div><strong>Essential</strong></div><ul><li>Minimum of 3-5 years’ experience in product strategy, management, and marketing</li><li>Demonstrable experience of<ul><li>developing product strategies and roadmaps</li><li>product development (innovation and renovation) to meet consumer need</li><li>generating and utilising data-driven audience insight</li><li>leading and working with third parties to deliver a high-quality user experience</li><li>delivery of online and offline marketing campaigns</li><li>managing budgets to deliver an agreed goal</li></ul></li><li>Able to work well as part of a cross-functional team, working closely with Growth and Operations teams for shared success</li></ul><div><br></div><div><strong>Preferred</strong></div><ul><li>Management and delivery of global products, including translation and contextualisation</li><li>Identification, onboarding and management of third-party consultants and agencies to deliver against an agreed brief</li><li>Leading cross-functional teams to deliver large-scale projects</li><li>Experience of working cross-culturally</li></ul><div><br></div><div>Person Specification</div><ul><li>Strong and active Christian faith</li><li>Generous: passionate about the Generosity Path mission</li><li>Curious: as to what makes people tick and how brand / products can meet perceived needs</li><li>Self-starter: able to work from own initiative in disciplined manner</li><li>Critical thinker: able to use both qualitative and quantitative data in decision-making and</li></ul><div>problem solving</div><ul><li>Creative: an eye for what will engage key audiences</li><li>Emotionally intelligent: aware of who they are and how to adapt when part of a team</li><li>Hungry: to grow in their faith, career, and personal development</li><li>Global perspective: excited by cultural and contextual difference</li></ul>

<div><strong>Description</strong>: &nbsp;</div><div>We are seeking a highly skilled and PMP-certified Term-Based Project Manager to lead our Salesforce project team through a critical expansion initiative spanning 12-15 months for our US-based operations. This role involves collaborating closely with our onsite development team, managing extensive change management and requirements gathering efforts, and ensuring the successful implementation of our Salesforce platform expansion project.</div><div><strong><br>Essential Duties And Responsibilities (Include But Not Limited To)</strong></div><div>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.<br><br><strong>Project Planning and Execution:</strong></div><ul><li>Develop a comprehensive project plan outlining tasks, timelines, and resources necessary for the 12-15 months Salesforce platform expansion for US operations.</li><li>Oversee the seamless execution of the project plan, ensuring alignment with organizational objectives and standards.</li><li>Utilize Mercy Ships standardized processes and documentation for project management and implementation.</li></ul><div><br><strong>Collaboration with Onsite Development Team:</strong></div><ul><li>Work closely with our onsite development team, fostering collaboration and ensuring the integration of new Salesforce features with the current platform.</li><li>Facilitate effective communication and coordination between project stakeholders, the onsite development team, and other relevant parties.Lead the team in adhering to Mercy Ships' standardized processes and documentation.</li></ul><div><br><strong>Stakeholder Engagement and Requirements Gathering:</strong></div><ul><li>Engage with key stakeholders to gather detailed requirements, understand business needs, and translate them into effective Salesforce solutions.</li><li>Lead comprehensive requirements-gathering efforts, ensuring all stakeholder expectations are captured and integrated into the project scope.</li></ul><div><br><strong>Change Management:</strong></div><ul><li>Develop and implement a robust change management strategy to facilitate smooth transitions for end-users impacted by the Salesforce platform expansion.</li></ul><div><br><strong>Quality Assurance and Testing:</strong></div><ul><li>Establish stringent quality assurance protocols, including thorough testing processes, to validate the functionality, usability, and performance of the expanded Salesforce platform.</li><li>Address and resolve issues identified during testing phases, ensuring a reliable, secure, and user-friendly platform.</li></ul><div><br><strong>Documentation and Knowledge Transfer:</strong></div><ul><li>Maintain comprehensive project documentation, including technical specifications, user guides, and change management plans.</li><li>Facilitate knowledge transfer sessions within the team, ensuring a shared understanding of the expanded platform's features and functionalities.</li><li>Uphold the use of standardized processes and documentation in all project-related activities.</li><li>Other duties as assigned.</li></ul><div><strong><br>Qualifications (Knowledge, Skills, Abilities, And Requirements)</strong></div><ul><li>The requirements listed below are representative of the knowledge, skill, and/or ability required.</li><li>Ability to adapt to evolving project requirements and priorities.</li><li>Experience in Agile or Scrum methodologies is a plus.</li><li>Willing and able to lead in challenging situations and be an excellent communicator.</li><li>Supportive of Mercy Ships mission and vision and committed to its core values.</li><li>Understand and apply servant leadership, work collaboratively with integrity and demonstrate accountability.</li></ul><div><strong><br>Education And Experience</strong></div><ul><li>Bachelor's degree in business administration, Computer Science, or related field.</li><li>PMP (Project Management Professional) certification is required.</li><li>Proven experience as a Project Manager, specifically in Salesforce implementations and expansions, involving significant change management efforts.</li><li>Demonstrated experience in managing complex requirements-gathering processes and change management initiatives.</li></ul>

Term-Based Project Manager - Salesforce

<div><strong>At a Glance</strong>&nbsp; &nbsp; &nbsp;</div><div><strong>Role:</strong> Senior Product Designer (UX/UI)&nbsp;</div><div><strong>Job Design: </strong>Exceptional Digital Product Design 70%; Design System Management 20%; Design Team Leadership 10%&nbsp;</div><div><br><strong>Required Experience:</strong> Bachelor’s degree in design, digital art, interaction design, product design, or a related field or 8 years of equivalent work experience. Additionally, this role requires a minimum of 6-8 years of experience in the digital creative field. Your experience must include a minimum of 5 years of hands-on experience as a key interaction/visual designer within a product design and UX/UI team. Proven expertise in the development and management of design systems, with specific experience in modern design software. Demonstrable experience with storytelling techniques to effectively communicate and promote design ideas. Familiarity with frameworks such as Design Thinking and Jobs to be Done (JTBD), and the ability to adapt to evolving workflow philosophies. Proficient in responsive/mobile design principles and best practices. Extensive knowledge of layout principles, typography, and design best practices for both web and mobile platforms. Expertise in a variety of digital design software and prototyping tools.&nbsp;</div><div><br><strong>Preferred Experience:</strong> Prefer agency experience (in-house or external). Knowledge of how CSS and HTML work as it relates to how things are built by developers and come to life. Motion design skills are a plus.&nbsp;</div><div><br><strong>Salary Range:</strong> $82,632.63 - $131,997.59. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $100,000 - $112,000. Job offers within the range are based on relevant job qualifications and pay equity.Job offers within the range are based on relevant job qualifications and pay equity. See the “Salary Range &amp; Benefits” section below for more details on our compensation and benefits.</div><div><br></div><div><strong>Location: Remote</strong> - United States. The role can be based in nearly <a href="https://www.worldvision.org/about-us/job-opportunities#:~:text=hire%20in%20the-,following%20states,-%3A%20Arizona%2C%20California%2C%20Colorado">40 states</a>.&nbsp;</div><div><br><strong>Company Size/Type: </strong>Nearly 1000. Non-profit charitable organization. Together, we empower the most vulnerable children to overcome poverty and experience the fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. &nbsp;</div><div><br><strong>The Job </strong>At World Vision USA we invite people to positively impact the lives of the world's most vulnerable children through charitable giving. Our recipe includes love of all people, thriftiness, and targeting the root causes of poverty to bring about human transformation and fullness of life. With us every 60 seconds a family gets water, a hungry child is fed, and a family gets the tools to overcome poverty. &nbsp;</div><div>As Senior Product Designer (UX/UI), your expertise will be brought to bear on work that is close to the heart of God (in the spirit of Matthew 25:34-40). Look no further to connect your passion to life-changing work with impact by crafting digital experiences that align with our Christian organization’s mission, values, and strategic vision. By weaving the art of storytelling and deep product design insight, you'll captivate and retain users, ultimately driving long-term donor loyalty. Imagine joining a team where your creativity and design skills are not just valued but celebrated. You'll be part of an organization that is deeply committed to its mission and eager to see your talents shine. If you're ready to be the driving force behind user-centered digital products and make a meaningful impact, seize this opportunity and pursue joining our team at World Vision. Your journey toward purpose-driven innovation awaits.&nbsp;</div><div>You will be joining a team that flipped the script on child sponsorship with the introduction of <a href="https://www.worldvision.org/chosen">Chosen</a>®, recognized by <a href="https://www.adweek.com/creativity/children-in-poverty-pick-their-own-sponsors-in-this-sweet-video-that-flips-fundraising/">AdWeek</a>, <a href="https://www.mediapost.com/publications/article/341322/pg-alum-flips-script-for-childrens-sponsorship-c.html">MediaPost</a>, <a href="https://www.upworthy.com/world-vision-flips-the-sponsorship-script-by-having-children-choose-their-own-sponsors">Upworthy</a>, <a href="https://www.christianitytoday.com/news/2019/september/world-vision-changes-child-sponsorship-chosen-guatemala.html">Christianity Today</a> and winner of two 2020 ANA <a href="https://www.reggieawards.org/a/page/winners2020">REGGIE Awards</a>. We're honored to say World Vision USA has earned a 4-star rating (out of 4) with Charity Navigator as well as having received GuideStar's Platinum Seal of Transparency. At World Vision our ultimate God-sized dream is to see more children, families, and communities affected by poverty experience the fullness of life that God intends for them all for his glory. Do you share this dream with us and so many others? We hope so. &nbsp;</div><div><br>Your responsibilities will include:</div><ol><li><strong>Keep Christ central in individual and corporate life</strong>. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate our <a href="https://www.worldvision.org/about-us/mission-statement#1468005319180-514a38f2-ffda">core values</a> into decisions within the scope of the role.</li><li><strong>Product-Centric Approach</strong>: Incorporate a deep comprehension of product design, user needs, business goals, and technical constraints into all designs.</li><li><strong>User Interface &amp; Interaction Design:</strong> Create content diagrams, content maps, wireframes, comprehensive user flow, and both low and high-fidelity prototypes.</li><li><strong>Responsive Design</strong>: Deliver responsive designs (desktop, mobile, tablet) in collaboration with the Digital Experience Team.</li><li><strong>Design Frameworks</strong>: Employ current methodologies, including Design Thinking and Jobs to be Done, to deliver comprehensive design solutions.</li><li><strong>Design Systems Management</strong>: Develop, maintain, and evolve a comprehensive design system, ensuring consistency across all digital products. Collaborate with stakeholders, front-end developers, and other designers to ensure that the design system is up-to-date, relevant, and effectively meets the needs of users and the business. Drive the adoption and adherence of the design system guidelines, promoting a consistent and cohesive user experience across all touchpoints.</li><li><strong>Research</strong>: Stay updated on the latest industry UX/UI trends, competitor strategies, and emergent interactive technologies.</li><li><strong>Collaboration</strong>: Work closely with product managers, developers, and other stakeholders throughout the product development cycle to ensure a seamless and coherent user experience.</li><li><strong>Meetings</strong>: Participate in key internal meetings including client discovery meetings to understand business goals and objectives.</li><li><strong>Project Tracking</strong>: Document ongoing progress and status on work assignments in agency project management software and communicate updates during daily stand-ups. 10/9/2023</li><li><strong>Development Liaison</strong>: Work closely with front-end developers to ensure UX/UI and product design standards are met.</li><li><strong>Storytelling</strong>: Use the art of storytelling to effectively communicate design decisions, user journeys, and the holistic vision of the product to stakeholders, ensuring buy-in and a shared understanding of the product's purpose and direction</li><li><strong>Data-Driven Design</strong>: Implement data-driven interface design methods based on user and UX research.</li><li><strong>Cross-Functional Collaboration</strong>: Engage with a cross-functional team to align visual strategy with UX, content marketing, and brand strategy.</li><li><strong>Mentorship</strong>: May mentor and provide direction to emerging digital designers, imparting a product-centric approach.&nbsp;</li></ol><div><br><strong>What success looks like </strong>&nbsp;</div><ol><li><strong>Deliver exceptional design</strong>: Create and execute elevated concepts that align with the World Vision’s mission, vision, and objectives, ensuring consistently intuitive and delightful user experiences across all products.</li><li><strong>Foster innovation and design thinking</strong>: Champion a culture of innovation and design thinking within the team by regularly introducing new design concepts, methodologies, and tools to drive product excellence.</li><li><strong>Drive user engagement and retention</strong>: Collaborate with cross-functional teams to improve user engagement and retention rates by designing intuitive, user-centered digital experiences that meet or exceed defined KPIs.</li><li><strong>Enhance cross-functional collaboration</strong>: Collaborate effectively with product managers, engineers, and other stakeholders to streamline the product creation process, ensuring timely delivery of high-quality designs.</li><li><strong>Continuous improvement and user feedback</strong>: Work with design research to facilitate a robust feedback loop by gathering and analyzing user feedback, conducting usability tests, and iterating on designs to continuously improve the user experience and meet organization OKR targets.</li></ol><div><br><strong>You Bring </strong>&nbsp;</div><ul><li>Bachelor’s degree in design, digital art, interaction design, product design, or a related field (or 8 years of equivalent work experience).</li><li>Additionally, this role requires a minimum of 6-8 years of experience in the digital creative field.</li><li>Your experience must include a minimum of 5 years of hands-on experience as a key interaction/visual designer within a product design and UX/UI</li><li>Proven expertise in the development and management of design systems, with specific experience in modern design software.</li><li>Demonstrable experience with storytelling techniques to effectively communicate and promote design ideas.</li><li>Familiarity with frameworks such as Design Thinking and Jobs to be Done (JTBD), and the ability to adapt to evolving workflow philosophies.</li><li>Proficient in responsive/mobile design principles and best practices.</li><li>Extensive knowledge of layout principles, typography, and design best practices for both web and mobile platforms.</li><li>Expertise in a variety of digital design software and prototyping tools.&nbsp;</li></ul><div><br><strong>Additional skills we're interested</strong>&nbsp;</div><ul><li>Prefer agency experience (in-house or external).</li><li>Knowledge of how CSS and HTML work as it relates to how things are built by developers and come to life.</li><li>Motion design skills are a plus.&nbsp;</li></ul><div><br><strong>Salary Range &amp; Benefits </strong>Your compensation and benefits are important to you so they’re important to us. $82,632.63 - $131,997.59. Applies to locations with a market similar to our U.S. HQ in the Greater Seattle area. A different range may apply based on your work location. The typical hiring range is $100,000 - $112,000.Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our <em>Salary Administration Guidelines</em> and <em>My Life My Benefits</em> pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. <a href="https://wvusstatic.com/2023/pdf/2023_Benefits_At_World_Vision_WEB.pdf">Click here</a> to learn more (this position is a grade 226). Additionally, merit, auto allowance, and relocation are available to eligible employees based on existing plans.&nbsp; &nbsp;</div><div><br><strong>Where this job could take your career </strong>World Vision U.S. is a part of the larger World Vision International partnership. Globally, we have 34,000+ staff working in nearly 100 countries. More than 1000 of us call World Vision U.S. home. You'll have opportunities to advance within our robust and talented group of professionals as you continue to stretch and grow your career for the future.&nbsp; &nbsp;&nbsp;</div><div><br><strong>About World Vision U.S. </strong>When you work at World Vision, your passions and talents come together to help meet the greatest needs in the world today. We tackle poverty at its roots, with a focus on helping the most vulnerable children overcome poverty and experience the fullness of life. Our staff around the world are committed to demonstrating God’s unconditional love for all people by serving every child we can, of any faith or none. And we are one of the world’s most trusted charities, with more than 70 years of experience working alongside communities, donors, partners, and governments to create opportunities for better futures for vulnerable children ... even in the toughest places. Are you feeling called to explore joining us?&nbsp; &nbsp;&nbsp;</div><div><br><strong>Let your work be your faith in action </strong>In 2021 an estimated 5 million children under the age of 5 years died, mostly from preventable and treatable causes (<a href="https://www.usaid.gov/global-health/health-areas/maternal-and-child-health/technical-areas/child-health">USAID</a>, <a href="https://www.who.int/news-room/fact-sheets/detail/levels-and-trends-in-child-under-5-mortality-in-2020#:~:text=In%202020%20an%20estimated%205,first%2028%20days%20of%20life).">WHO</a>). That’s why we’re looking for someone who is ready to place their expertise behind helping the world’s most vulnerable children experience life in all its fullness. As a marketer and innovator at World Vision, your work will help create new, dignity-affirming experiences for donors, drawing them closer to God’s heart for children living in some of the hardest contexts in the world. Every prototype, every pattern, every pixel can help influence whether someone chooses to help today or not. If not you, then who?&nbsp;</div><div><br><strong>To Apply </strong>Press the appropriate button on this page.&nbsp; &nbsp;</div><div><br><strong>What happens next? </strong>Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing the strength of fit for the role. Sometimes questions arise on our end, so we message you to learn more. Short-listed candidates are contacted for an initial conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to a 360-degree view of the role. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time, so we have all hands-on deck to move this important work forward. &nbsp;</div>

Senior Product Designer (UX/UI)

<div><strong>About the Role</strong></div><div>At Pushpay, we bring people together with industry-leading software that provides everything our customers need to manage, donate, engage, and ensure the success of their mission.&nbsp; As an Art Director (senior manager level), you will play a key role in delivering on that mission, putting our customers at the center of all your efforts. The ideal candidate is a creative storyteller who’s passionate, dedicated, and forward thinking. The Art Director will work under the guidance of the Creative Director to ensure concepts are on strategy and creative execution meets quality and brand standards. The ideal candidate has a solid background in graphic design, animation and video production. The Art Director must be an experienced leader with the ability to maximize the talent of in-house designers, video production crew and animators. This includes recruiting, managing, developing, and retaining talent. You will be a coach, an instructor, and a critic all at once. You’ll need to be fluent in all facets of the creative process, have knowledge of industry best practices, and be willing to take risks. You’ll be a working manager, providing art direction as well as handling video and design projects on your own. Leveraging your storytelling acumen, you will develop strategies and tactics to fulfill Pushpay’s video production, video editing, various graphic design and motion graphics content marketing needs for use across all customer touch points including events, website, social, mobile, and developing platforms along with non-owned channels, delivering engaging and performant content that drives the business.</div><div><br>To support these efforts, this role is accountable for establishing long-term goals and objectives, leading projects, the evaluation and continuous improvement of workflow processes, training, and development of the team and providing art direction and resources.</div><div><br>Ranked number <strong>14</strong> by Seattle Business Magazine in the "<strong>Washington’s 100 Best Companies to Work For"</strong> list in the large companies category; and named as one of BuiltIn Seattle’s "<strong>Best Places to Work."</strong></div><div><br><strong>Benefits and Compensation</strong></div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Flexible working program (3 days in office; 2 days at home)</li><li>12 paid company holidays</li><li>20 days PTO to start, increases with tenure and seniority</li><li>Paid parental and adoption leave</li><li>Compensation Range: $107,306 - $123,998</li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Understand our market, personas, value proposition and goals, and conceptualize new video and design content to support those goals, working with the Content team, Product Marketing Managers team, and the Segment Marketing Managers.&nbsp;</li><li>Leverage our brand guidelines to provide creative leadership and art direction with respect to the look and style of the produced content for supporting teams.</li><li>Oversee the leadership and execution of design campaigns and video assets.</li><li>Manage the day to day operation of designers, video staff, and contractors.</li><li>Drive projects from concept through completion including pre-production planning, on-site production activities, and post production editing.</li><li>Manage a budget.</li><li>Manage stakeholder requests for video and digital content support.</li><li>Analyze performance of individual videos and channels to help determine direction.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>5-7 years of relevant experience and/or equivalent combination of education and experience.</li><li>1-2 years of experience supervising, inspiring, and training employees.</li><li>Bachelor's Degree or Equivalent with a focus in Marketing, Communications or related studies.</li><li>Strong visual storytelling skills.</li><li>Attention to detail and superior commitment to quality.</li><li>A strong understanding of brand development and multichannel marketing concepts</li><li>Deep knowledge of branding, tone and voice, layouts, graphic fundamentals and design, typography, animation, motion graphics, web/UX design, digital media, print production, video production (shoots), and video editing.</li><li>Ability to lead projects from concept to completion, doing the best work you can within the time and resourcing constraints.</li><li>Strong problem solving and conflict resolution skills.</li><li>Excellent communication, presentation, and interpersonal skills.</li><li>Demonstrated experience with the Adobe suite including Indesign, Photoshop and Illustrator.</li><li>Demonstrated skill with video editing software platforms, specifically proficiency with Adobe Creative Suite, and Cinema 4D.</li><li>Extensive knowledge of video production and equipment.</li><li>Knowledge of video analytics.</li><li>Experience using video hosting channels, particularly Vidyard and Wistia—livestreaming knowledge is a plus.</li><li>Experience with consumer and B2B marketing a plus.</li><li>A collaborative mindset and ability to work with varying and changing needs.</li><li>Ability to manage numerous projects simultaneously and meet deadlines.</li><li>Ability to operate and carry camera equipment (up to 25lbs).</li><li>Portfolio of projects you have overseen and worked on.</li><li>Experience with Digital Asset Management tools like Brandfolder is a plus.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact <a href="mailto:peopleteam@pushpay.com">peopleteam@pushpay.com</a>.</div><div><br><strong>About </strong><a href="https://s41008.pcdn.co/wp-content/uploads/2022/05/PushpayAnnualReport2022.pdf"><strong>Pushpay</strong></a></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div>

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