<div>&nbsp;</div><div><strong>Customer Success Manager</strong></div><div><strong><br>About eSPACE<br></strong><br></div><div>eSPACE is transforming how organizations manage their workspace and facilities through innovative technology solutions. We’re seeking a dynamic Customer Success Team Lead to ensure our clients maximize value from our platform and achieve their operational goals.<br><br></div><div><strong>Role Overview<br></strong><br></div><div>The Customer Success Manager (CSM) plays a dual role as both a strategic leader and hands-on contributor. This position is responsible for ensuring that customers achieve measurable stewardship and operational outcomes through effective adoption of eSPACE. The CSM&nbsp; will guide a team of Customer Success Associate (CSAs), foster cross-department collaboration, and directly manage high-value customer relationships. This role balances day-to-day customer engagement with leadership in process optimization, metrics tracking, and team development to drive retention, adoption, and expansion within Smart Church Solutions’ customer base.&nbsp; This role will be evaluated on a number of Key Performance Indicators including but not limited to Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) for assigned book of business.<br><br></div><div><strong><br>Key Responsibilities<br></strong><br></div><ul><li><h3><strong>Leadership &amp; Strategy</strong></h3><ul><li>Lead, mentor, and support Customer Success Associate(s) (CSA), ensuring consistent execution of Customer Success playbooks and best practices.</li><li>Partner with leadership to define, measure, and track Customer Success Objectives and Key Results (OKRs) related to Gross and Net Revenue Retention (GRR &amp; NRR).</li><li>Use customer health data, adoption metrics, and feedback to drive proactive outreach and continuous improvement initiatives.</li><li>Align team activities with company mission, focusing on stewardship, efficiency, and customer satisfaction while following, enforcing and revising the defined Customer Success Framework.&nbsp;</li></ul></li><li><h3><strong>Customer Engagement &amp; Retention</strong></h3><ul><li>Serve as the primary point of contact for an assigned book of business—managing day-to-day relationships, ensuring satisfaction, and proactively engaging customers through calls, campaigns, and other outreach methods stretching beyond email or automation to drive connection and expansion</li><li>Conduct onboarding check-ins, training follow-ups, and proactive success reviews to ensure customers achieve measurable outcomes.</li><li>Serve as the strategic point of contact for key and at-risk accounts, ensuring strong relationships and measurable outcomes.</li><li>Conduct proactive business reviews, success check-ins, and renewal conversations in coordination with Sales and Support.</li><li>Ensure the customer journey milestones as defined in the customer success framework (onboarding to renewal) are met with measurable success metrics.</li><li>Monitor usage and health scores in HubSpot, triggering proactive engagement when metrics indicate risk.</li><li>Monitor account health scores and engagement metrics, taking action when risks are detected.</li><li>Guide customers through renewal readiness, addressing needs and identifying opportunities for growth or expansion.</li><li>Maintain detailed records of customer interactions, goals, and success plans in HubSpot.</li></ul></li><li><h3><strong>Adoption &amp; Expansion</strong></h3><ul><li>Partner with Product and Marketing to deliver adoption campaigns and “Feature Focus” initiatives for underutilized modules.</li><li>Identify and communicate cross-sell and upsell opportunities based on customer needs and usage patterns.</li><li>Champion customer feedback to improve product usability, training materials, and self-service resources.</li></ul></li><li><h3><strong>Process &amp; Team Development</strong></h3><ul><li>Optimize Customer Success workflows, playbooks, and automations using HubSpot and UserPilot.</li><li>Build scalable systems to manage one-to-many communication (webinars, in-app engagement, automated health alerts).</li><li>Track team and customer metrics, reporting progress to leadership on retention, adoption, and satisfaction goals.</li><li>Coach team members on account management, communication, and renewal strategies.</li></ul></li></ul><div><strong><br>Qualifications<br></strong><br></div><ul><li>3-5 years in Customer Success, Account Management, or Client Services in a SaaS environment.</li><li>2+ years of leadership experience (team lead, mentor, or manager).</li><li>Strong understanding of customer health metrics, retention strategy, and SaaS lifecycle management.</li><li>Excellent communication and relationship-building skills across all organizational levels.</li><li>Experience with CRM systems, preferably HubSpot.&nbsp;</li><li>Background in <a href="https://www.smartchurchsolutions.com/resources/blog/what-is-facilities-management-an-easy-guide/">facilities management</a>, church operations and workplace strategy.</li><li>Technical aptitude with the ability to understand the recommended strategic and technical solutions.</li></ul><div><strong><br>Compensation &amp; Hours<br></strong><br></div><ul><li>Compensation: Salary and Bonus of $70k – $85k / year</li><li>Health Reimbursement Plan and 401(k) with match</li><li>Generous PTO and holidays</li><li>Faith-based, mission-driven culture</li><li>Full-time Chaplain</li><li>Full-time based on Company hours of operation</li><li>Opportunity for growth</li></ul><div><br></div>

Customer Success Manager

<div><strong>About Praxis</strong></div><div>Praxis began in 2011 with a desire to support and equip Christian entrepreneurs and has grown steadily into a 25+ person, NY-centric team advancing the redemptive quests of founders, funders, and innovators motivated by their faith to address the major issues of our time. As a $12M+/year nonprofit with ambitious growth plans, we're expanding our venture-building work globally, organizing around the major issues of our time, and building media and more to activate the redemptive potential of Christians around the world. We see our team as the first carriers of the mission, building an organization that is great to work at, excellent in its craft, and redemptive in its finances as well as its programs.</div><div><br><strong>The Role</strong></div><div>This role reports to the Partner of Finance &amp; Operations at Praxis. The Director, Systems &amp; AI Solutions at Praxis is responsible for leading the strategic integration and optimization of technology—particularly AI-driven solutions—across the organization’s operations and workflows. As a tech-forward, systems and process defined non-profit, we lean heavily on technology to execute our core programs, events and processes including:</div><div><br>+ 200,000 records in our CRM &amp; Data Management tool, Airtable, and growing</div><div>+ 50 Projects in Asana and growing</div><div>+ 25 FTEs that actively utilize Slack, Gsuite, Notion and Email</div><div><br>Our team is tech-forward and deeply engaged in building, prototyping, and thoughtfully adopting AI-powered solutions across our core applications. We’re committed to learning and improving together, steadily advancing both our capabilities and our standards. We’re seeking an operational leader who brings a track record in AI and systems design, and who can help us scale up the way that we leverage technology; boosting productivity and efficiency while maintaining the quality that defines our work. The right candidate will guide and support our tech-savvy team through ongoing change, ensuring new tools are not only implemented, but truly embedded in our culture and workflows.</div><div><br><strong>Key Areas of Responsibility</strong></div><div><strong>Systems Leadership &amp; Implementation</strong></div><ul><li>Conduct internal research to find pain points in organizational systems, build out project plans, and work with the team to implement systems updates and workflow automations</li><li>Own the end-to-end design of our Airtable database infrastructure, project manage any future build-outs, and own the full change management lifecycle to ensure adoption across the organization.</li><li>Identify areas of the organization's internal operations and data that could use technology-enabled upgrades and lead implementation, with a special focus on AI solutions</li><li>Document SOPs and IT processes and create user guides to reduce support requests and improve staff self-sufficiency for tools and systems</li><li>Identify key competencies across the organization (i.e. mentor recruiting) and lead value-added ways to support team with streamlined processes and timelines</li><li>Provide first-line technical support for staff hardware, software, and network connectivity issues across Mac environments</li><li>Diagnose and resolve common IT problems including account setup for all software tools and application troubleshooting</li><li>Provide due-diligence and strategic oversight on information architecture for tools such as AirTable, Notion, and Asana</li><li>Find and supervise contractors to help implement AirTable builds and data cleanup</li><li>Research cost-effective technology solutions that align with annual budget and negotiate favorable terms for software licensing and hardware purchases</li><li>Assist with database management and reporting tools used for donor management and program evaluation</li><li>Support virtual meeting technology and remote work capabilities for distributed teams</li></ul><div><br><strong>AI Integration &amp; Strategy</strong></div><ul><li>Develop and execute an AI strategy that aligns with broader business objectives</li><li>Evaluate, select, pilot, and integrate AI-driven solutions across business processes—from automation to analytics and workflow optimization, ensuring a match with the company’s needs and infrastructure</li><li>Maintain continuous awareness of AI trends and best practices and champion adoption where it drives outcomes</li><li>Ensure seamless integration with existing digital tools, workflows, and processes</li><li>Serve as a thought leader and coach by continuously educating and training the team on best practices and real-world AI use cases</li></ul><div><br><strong>Data Maintenance &amp; Information Security</strong></div><ul><li>Evaluate User Access &amp; Permissions quarterly to ensure that the right team members have the right level of access to key tools</li><li>Lead annual data cleanup for Airtable, Dropbox, and Google Drive</li><li>Maintain inventory of IT equipment and coordinate repairs or replacements as needed</li><li>Implement and monitor basic cybersecurity policies around information security and AI usage</li><li>Ensure compliance with data protection requirements and donor privacy standards</li><li>Maintain backup systems and disaster recovery procedures to protect critical organizational data</li><li>Own provisioning and deactivation of user accounts during Onboarding &amp; Offboarding processes</li></ul><div><br><strong>Expected Competencies for the Role</strong></div><ul><li>5+ years’ experience in IT/systems leadership (including with SaaS or cloud ecosystems)</li><li>Demonstrated experience leading or implementing AI or automation solutions</li><li>Strong hands-on troubleshooting skills with a wide range of tools</li><li>Excellent communication and change management abilities</li><li>Expertise in the Praxis set of digital tools, including but not limited to Google Suite, Dropbox, Airtable, Slack, Zapier, Asana, Typeform, and Ramp</li><li>Strong attention to detail and ability to gather &amp; report on data, as well as provide second-level critical thinking to provide a holistic analysis</li><li>Crisis management capabilities with ability to maintain calm under pressure and bring clarity to ambiguous situations</li><li>Preferred: Experience in nonprofit or ministry contexts with understanding of mission-driven organizational culture</li></ul><div><br><strong>Additional Details</strong></div><div><strong>Location</strong>:&nbsp;</div><div>Strong preference for candidates able to work out of our NYC headquarters in Manhattan</div><div><strong>Travel:</strong></div><ul><li>~20 days/year or more including team meetings and events</li><li>Quarterly team meetings at NYC HQ</li><li>Annual Summit in Napa Valley, CA</li><li>All travel expenses covered by Praxis</li></ul><div><strong>Reports to: </strong>Partner, Finance &amp; Operations</div><div><br><strong>Compensation:</strong></div><ul><li>$115k - 145k based on experience and location</li><li>Comprehensive benefits including fully paid health insurance for families</li><li>5% matching 401k</li><li>Flexible vacation policy</li></ul><div><br><strong>Cultural Alignment</strong></div><div>The ideal candidate will demonstrate deep alignment with our mission to advance redemptive entrepreneurship and our organizational culture, which includes shared rhythms such as daily team prayer and a company-wide weekly Sabbath, as detailed in our Rule of Life for Redemptive Entrepreneurs. Most importantly, we're seeking a leader who combines operational excellence with a spirit of humility and service, contributing to our vision of building an organization that embodies redemptive principles in all aspects of its work.</div>

Director, Systems & AI Solutions

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We’re looking for a Product Reliability Engineer (.NET) to join our Engineering team.</div><div><br>This is a cross-functional role that lives within Engineering but works deeply embedded with our Support team. You’ll report directly to the Director of Engineering, with a dotted-line to the Director of Technical Support.</div><div><br>Your mission is to increase product reliability and support efficiency by resolving advanced customer issues or bugs, building internal tooling, and strengthening engineering-minded practices within Tier 2 Support. This role is ideal for someone who thrives at the intersection of development, diagnostics, and Technical Support.</div><div><strong><br>Responsibilities</strong></div><div><br>Primary — Resolve Complex Support Tickets</div><ul><li>You’ll be the go-to engineer for tackling tough customer issues that reach Tier 2 and require deep application or systems knowledge. This includes:</li><li>Troubleshooting complex .NET service behaviors, data anomalies, or performance bottlenecks.</li><li>Debugging support requests from Tier 2 that require engineering insight or code-level evaluation.</li><li>Drive resolution of customer reported bugs by identifying root causes and delivering targeted fixes or mitigations.</li><li>Maintaining empathy for Support and customers throughout incident response.</li><li>Willingness to join customer calls to investigate issues firsthand, build trust, and accelerate resolution.</li></ul><div><br>Secondary — Build Internal Support Tooling</div><ul><li>You’ll help our Support team move faster by creating the tools they need to solve more problems independently. You will:</li><li>Build and maintain internal diagnostics tools, dashboards, and scripts.</li><li>Create reusable utilities for inspecting customer environments and data.</li><li>Identify patterns in escalations and proactively reduce friction through automation or visibility tooling.</li></ul><div><br>Tertiary — Equip the Support Team with Engineering Thinking</div><ul><li>You’ll help foster deeper engineering knowledge within Support by:</li><li>Mentoring Tier 2 agents on technical systems, debugging practices, and tooling.</li><li>Hosting working sessions to walk through incident root causes and resolutions.</li><li>Collaborating to improve workflows, escalation paths, and the overall support-to-engineering handoff process.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>You have 5+ years of experience in software engineering with strong expertise in .NET (C#, ASP.NET Core).</li><li>You have experience in SaaS environments and a deep understanding of multi-tenant systems, APIs, and distributed application behavior.</li><li>You enjoy debugging and getting to the bottom of complex edge cases.</li><li>You have strong communication skills and love partnering with non-engineers to solve hard problems.</li><li>You’re curious and proactive—when you see recurring issues, you dig in and design a better path forward.</li><li>You’re comfortable being customer-facing—jumping on calls or helping restore trust during high-impact incidents.</li></ul><div><strong><br>Bonus Points</strong></div><ul><li>Experience with tools like Azure App Services, Azure SQL, Redis, Hangfire, Application Insights, DataDog or other observability platforms.</li><li>Experience working with Zendesk and Jira to track issues and collaborate across teams.</li><li>Prior experience in Site Reliability, Production Support, or Customer-Facing Engineering roles.</li><li>Background in nonprofit tech, CRMs, or fundraising systems.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.</div>

Product Reliability Engineer (.Net)

<h3>The Company</h3><div><br></div><div>Join the Text In Church team, a SaaS leader serving more than 10,000 churches across the US and Canada. With industry-leading retention (98.6%) and an NPS of 75+, we are trusted by church leaders to simplify communication and strengthen community.<br><br>Our work is about more than software. Every feature we build and every campaign we launch helps pastors and church leaders connect with people in meaningful ways, ensuring they feel known, noticed, and loved. This is not just about growth for growth’s sake; it is about fueling impact that touches thousands of communities every week.<br>We are a profitable, bootstrapped SaaS company with a team of 30 talented people. With proven product-market fit, multiple product lines, and significant expansion opportunities ahead, we are building the marketing engine to fuel our next wave of growth through both new customer acquisition and cross-sell and upsell adoption across our platform.<br><br>We have been recognized four consecutive years on the Inc. 5000 list of America’s Fastest-Growing Private Companies and honored multiple times as an Inc. Best Workplace. We are a mission-driven, growth-focused team helping churches flourish by revolutionizing how they connect. If you are ready to build with impact and lead with purpose, Text In Church is the place for you.<br><br></div><h3>The Position</h3><div><br></div><div>We are seeking a Head of Marketing to architect and lead the growth engine that will power our next stage of scale. This is a high-impact leadership role where you will own the Visitor → Lead → Trial funnel and report directly to the Director of Growth.</div><div><br></div><div>In the short-term, you will step into a proven SaaS platform with strong retention and multiple product lines. Long-term, you will design and lead the strategy that expands our marketing-sourced trials, improves funnel efficiency, and drives expansion revenue across our platform.</div><div><br></div><div>This is a rare opportunity to combine world-class SaaS marketing with meaningful real-world impact. The strategies you build and the team you lead will not only drive numbers, they will also help churches thrive and people feel connected.</div><div><br></div><div>This role is based in Kansas City, Missouri. Our ideal candidate will be local and able to work from our Crossroads District office two days per week in a hybrid schedule.&nbsp;</div><div><br></div><div>For the right candidate, we are also open to a fully remote arrangement with strong alignment to CST working hours.<br><br></div><h3>Responsibilities</h3><div><br></div><div><strong>As Head of Marketing, you will:</strong></div><ul><li>Own the Reach (traffic and awareness) and Engage (lead-to-trial) functions of the funnel.</li><li>Drive measurable growth in marketing-sourced trials quarter over quarter.</li><li>​Develop and execute a playbook to scale inbound, paid, and CRO engines.</li><li>​​​Leverage AI-driven marketing tools and workflows to scale content, optimize campaigns, and enhance personalization.</li><li>​Establish a data-driven growth model with dashboards and reporting that leadership can trust.</li><li>​Recruit, lead, and develop a high-performing marketing team across content, paid media, design, web, and video.</li><li>Partner with Sales and Rev Ops to align on KPIs, CAC, LTV, and payback.</li><li>​Develop campaigns and messaging that drive cross-sell, upsell, and expansion revenue across our growing product suite.</li><li>​​​​​Translate SaaS growth best practices into strategies that resonate with church leaders (a late-adopter, trust-driven ICP).</li></ul><div><br></div><h3>Skills</h3><div><br></div><div>We are looking for a leader who brings a proven track record of scaling SaaS:</div><ul><li>Experience leading marketing teams through the growth-stage / scale-up phase.</li><li>Strong mastery of the Visitor → Lead → Trial funnel.</li><li>Deep expertise with HubSpot as the central marketing automation and CRM platform, with the ability to build, manage, and optimize campaigns end-to-end.</li><li>Competence with AI marketing tools (for example, Make/Zapier, HubSpot AI, ChatGPT Pro) for content, campaign optimization, and automation.</li><li>Proven ability to drive expansion revenue and cross-sell and upsell adoption in a SaaS business.</li><li>Data-driven operator who understands CAC, LTV, and payback math and makes decisions from evidence, not opinion.</li><li>Team builder who has recruited, coached, and scaled pods or teams.</li><li>Creative storyteller who adapts SaaS growth strategies to late-adopter, trust-based markets.</li><li>A leader motivated not just by metrics, but by the opportunity to create lasting impact for people and communities.</li><li>High-capacity operator who thrives in fast-paced, mission-driven environments.</li></ul><div><br></div><h3>Requirements</h3><div><br></div><ul><li>7+ years of SaaS marketing experience with a focus on demand generation and growth.</li><li>Proven leadership of a marketing team that delivered results in a growth-stage SaaS company.</li><li>Track record of building and executing demand gen, inbound, and funnel optimization playbooks.</li><li>Proven experience using HubSpot as the primary growth and automation tool in a SaaS environment.</li><li>Comfortable with hybrid team leadership (content, design, digital, paid, ops).</li><li>Kansas City–based or remote with strong alignment to CST time zone.</li></ul><div><br></div><h3>Benefits and Salary</h3><div><br></div><div>Text In Church offers an excellent benefits package and competitive compensation, ensuring that our team is well taken care of. Our comprehensive benefits include:</div><ul><li><strong>Compensation:</strong> $115K–$135K base salary + up to 18% performance bonus based on exceeding growth targets</li><li><strong>Retirement:</strong> 401K with company match</li><li><strong>Ownership:</strong> Profit-sharing opportunities</li><li><strong>Health: </strong>Comprehensive health, dental, and vision coverage</li><li><strong>Time Off:</strong> Paid vacation and paid holidays to recharge</li><li><strong>Meaningful Time Off: </strong>Volunteer hours and your birthday off so you can give back and celebrate</li><li><strong>Fulfillment Fridays:</strong> Extra time to rest with Summer Fridays and every 5th Friday of the month off</li><li><strong>Growth:</strong> Professional reimbursements to fuel ongoing learning</li><li><strong>Wellness:</strong> Gym allowance to support health and energy</li><li><strong>Home Support: </strong>House cleaning allowance to free up your time</li></ul><div><br><strong>Equipment</strong></div><div>We will ensure that you have the technology you need to lead effectively, including a laptop, an additional monitor, and necessary accessories.</div>

Head of Marketing

<h3><strong>Associate Product Manager</strong></h3><div>Minneapolis, MN Hybrid position <br>Salary: Base salary + bonus + equity <br><br><strong>Looking for:&nbsp;</strong></div><ul><li>&nbsp;A product manager with 1-4 years of experience with customer-facing SaaS or digital products.&nbsp;</li><li>1+ years of demonstrable experience integrating AI solutions into software experiences, such as, LLMs/GenAI. &nbsp;</li><li>1+ year of prompt engineering experience. &nbsp;</li><li>Obsessed with understanding how well-designed products can impact the ability for healthcare providers to preserve the spirit of medicine.&nbsp;</li><li>Relentlessly data-driven; able to analyze product KPIs, conduct market research, capture customer feedback, and form insights quickly to guide your decisions.&nbsp;</li><li>Empathetic and detailed analyzer of customer workflows to uncover problems and identify well thought-out solutions.&nbsp;</li><li>Exceptional collaborator with UX, engineering, and customer-facing teams.&nbsp;</li><li>Effective communication skills to drive cross-functional buy-in and alignment with various internal stakeholders as well as customers.&nbsp;</li><li>Experience with tools, techniques, and skills to move product features through all phases of the product lifecycle.&nbsp;</li><li>Decision-making and prioritization skills.&nbsp;</li><li>Proactive, detail-oriented, organized, and self-sufficient; a self-starter with ownership attitude.&nbsp;</li><li>Works quickly without sacrificing quality to find creative solutions.&nbsp;</li><li>Passionate about improving our healthcare system and disruptive innovation.&nbsp;</li><li>Excitement to work at a fast-paced, scaling organization.&nbsp;</li><li>Bachelor’s degree in business, information systems, computer science, or a related field.&nbsp;</li></ul><div><br><strong>Great to Have:</strong>&nbsp;</div><ul><li>Technical capabilities/understanding, including ML/AI.&nbsp;</li><li>Experience with B2B software products.&nbsp;</li><li>Experience with data-driven analytics.&nbsp;</li><li>Experience taking products from ideation to launch and/or optimizing existing products to drive additional value.&nbsp;</li></ul><div><br></div><div><strong>Blow Us Away: </strong></div><ul><li>Healthcare experience, specifically with provider-payer contracting.&nbsp;</li><li>Notable experience with a world-class product offering.&nbsp;</li><li>Experience with data analysis, predictive modeling, and/or data science.&nbsp;</li><li>Growth-stage company experience.&nbsp;</li></ul>

Associate Product Manager

<h3><strong>About Subsplash</strong></h3><div>Originally based in Seattle, now fully remote, Subsplash is an exciting award-winning team of 280+ mission-driven people who are committed to our core values of humility, innovation, and excellence. Since being founded in 2005, we have pioneered the market with the first ever church mobile app. we’ve been working together to build The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world. We find excitement in serving our 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash has won awards for best mobile experience, been voted top 100 Washington's Best Workplaces by the Puget Sound Business Journal, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, we love making a lasting impact and a difference in our world.</div><div>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div><div><br></div><h3><strong>About the Team</strong></h3><div>We are a team of Product Managers and UX Designers who are responsible for maximizing the value delivered to our customers on the Subsplash platform. Our platform includes products like Media, Giving, Events, People, Apps, and Websites, which our customers use to create experiences for their end users. Our status as a content platform creates a unique set of challenges for our team, demanding that we keep both the client and end-user experience in mind in our designs, planning, and strategy. We focus on empathizing with our customers and their users to identify their problems and pain points and ensure that we deliver high-value, delightfully simple solutions. We fight against complexity and aim to create simple, thoughtful, and crafted experiences that solve those problems.</div><div><br></div><h3><strong>About the Role</strong></h3><div>As a Product Manager I at Subsplash, you are responsible for the product planning and execution throughout the Product Lifecycle, including: gathering and prioritizing product and customer requirements, defining the product vision, and working closely with engineering, sales, marketing as well as the CEO and leadership to bring experiences to life.</div><div><br>The Product Manager I also ensures that the product supports the company’s overall strategy and goals. You are responsible for helping Subsplash evaluate opportunities and determine what gets built and delivered to delight customers and users. You are tasked with helping to ensure our revenue and customers satisfaction goals re met. You will know customers and users well, become an expert on the product. Because you play a central role in your organization — always gathering valuable intelligence from various stakeholders, customers, and your market — you are in a unique position to define the success of your product. Your role as the product’s strategist and evangelist will be central to your success and the success of your products.</div><div><br></div><h3><strong>Qualifications</strong></h3><ul><li><strong>2-3 years of relevant product management experience in a SaaS environment. This means you have shipped quality software to a production environment, gauged usage / adoption, and adapted accordingly</strong></li><li>Bachelor’s Degree or equivalent experience required</li><li>Obsessed with knowing what our users and customers are doing and how they’re doing it combined with the ability to interact directly with them to learn more about them and understand their pain points</li><li>Familiarity with the use of Agile-influenced frameworks/practices (e.g. Scrum) for building SaaS products</li><li>Bias for action. Willingness to roll up the sleeves and do what is necessary to meet team goals</li><li>Strong collaborative leadership, problem-solving skills and time management, including ability to manage multiple and competing priorities simultaneously.</li><li>High attention to detail</li><li>Excellent written and verbal communication skills.</li><li>Ability to translate complex business and technical issues into actionable work for a development team</li><li>Strong analytical skills and comfortable drawing metric-based conclusions</li><li>Ability to deliver results for complex or ambiguous problems</li></ul><div><br><strong>Compensation</strong></div><ul><li>The total compensation for this role is between $100,000-120,000/yr.&nbsp;</li></ul><div><br><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div><br>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not currently reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits<br></strong>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, 401k Matching, Culture Building Events&nbsp;</div><div><br><em>This position is classified as Full-time/Non-Exempt and therefore is eligible for overtime pay.</em></div><div>Note: Employment with Subsplash is contingent upon satisfactory proof of employee’s right to work in the U.S., as required by law and upon completion of a basic background check and; Employment with Subsplash is considered “at will,” meaning that either the company or the employee may terminate the employment relationship at any time without cause or notice.</div><div><br><em>Subsplash is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability or genetic information.</em></div>

Product Manager I

<div><strong>Organization: </strong>Customer Experience</div><div><strong>Team:</strong> Support</div><div><strong>Reports to:</strong> Customer Support Manager</div><div><strong>Experience Level: </strong>Mid-Level</div><div><strong>Type:</strong> Full-time, exempt; at-will</div><div><strong>Location:</strong> Permanently remote</div><div><strong>Base Comp Range:</strong> $70,000 - 80,000 annual</div><div><strong>Perks/Benefits:</strong> $10,000 - $15,000 plus 401(k) with match</div><div><strong>Base PTO: </strong>30 days per year (15 days, plus 10 holidays, plus 5 floating holidays)<br><br></div><div><strong>About the Role</strong></div><div>The Technical Support Specialist is a mid-to-senior level role housed within our Customer Experience organization, serving as a critical bridge between our customers and Engineering team on complex technical issues. This position works closely with Engineering and will collaborate within the Support team, taking ownership of escalated cases and ensuring they are resolved with accuracy and efficiency. Key areas of ownership include data migrations, Salesforce administration, key technical support escalations, automation advocacy, and serving as an engineering project liaison. This role will receive mentorship and technical review from the Engineering team.<br><br></div><div>In the early stages, this hire will focus on addressing customer support tickets to gain a deep understanding of our platform and customer needs.</div><div><strong><br>Responsibilities</strong></div><ol><li><strong>Advanced Support Ticket Resolution:</strong> Handle complex P1 and P2 support tickets, ensuring timely resolution and escalating to management when necessary.</li><li><strong>Engineering Issue Management: </strong>Scope, document, and submit well-structured issues in GitHub for the Engineering team based on Support escalations.</li><li><strong>Data Migrations: </strong>Serve as the lead Support resource for customers using the migration tool, providing guidance and troubleshooting.</li><li><strong>Data Update Coordination: </strong>Coordinate and even write scripts (nice to have, not requirement) in GitHub issue for engineers to execute in order to update customer data accurately and securely.</li><li><strong>Bug Investigation: </strong>Reproduce and investigate reported bugs, collaborating with Engineering to determine root causes and next steps.</li><li><strong>General Integration Support: </strong>Lead customer-facing calls and information gathering for integration and API troubleshooting.</li><li><strong>Salesforce Support: </strong>Obtain (or already hold) a Salesforce certification to assist customers with Salesforce integration issues. Current Salesforce certification preferred.</li><li><strong>Automation Advocacy: </strong>Identify opportunities for process automation and efficiency improvements, working with Engineering to implement solutions that reduce manual work and improve customer experience.</li><li><strong>Engineering Project Liaison:</strong> Serve as the primary point of contact between Customer Experience and Engineering teams for technical projects, facilitating communication, requirements gathering, and ensuring customer needs are represented in engineering decisions.</li></ol><div><strong><br>Qualifications</strong></div><ol><li>3+ years in a technical support, or engineering-adjacent role, ideally within SaaS or a similar technology environment.</li><li>SQL knowledge preferred.</li><li>Ability to scope and document technical issues clearly for engineering teams.</li><li>Familiarity with GitHub issue tracking.</li><li>Experience troubleshooting integrations and APIs.</li><li>Knowledge of digital marketing technology (GA4/GTM, etc)</li><li>Strong problem-solving and analytical skills, with a detail-oriented mindset.</li><li>Excellent communication skills, both written and verbal.</li><li>Salesforce Administrator certification (or willingness to obtain within first 6 months).</li></ol><div><strong><br>Requirements</strong></div><ul><li>SQL: 1 - 3 years</li><li>GitHub Issue Tracking: 1 - 3 years</li><li>API Troubleshooting: 2 - 4 years</li><li>Problem-solving: Good - Excellent</li><li>Communication: Good - Excellent</li></ul><div><strong><br>Nice to Have</strong></div><ul><li>Salesforce Administration: 1 - 2 years</li><li>Scripting: 1 - 2 years</li><li>Technical Documentation: Good - Excellent</li></ul><div><strong><br>About Us</strong></div><div>We started Anedot in 2010 and now are launching a major payment processing and finance product aimed at empowering organizations through innovation, scalability, and world-class user experiences. This is a greenfield project, offering you the chance to make foundational architectural decisions and have a significant impact on a highly visible and transformative platform. We are a low-meeting and little bureaucracy organization - we don’t have time for that.<br><br></div><div><strong><br>What Success Looks Like</strong></div><div>In this role, success is measured by:<br><br></div><ul><li><strong>First 90 Days: </strong>You are proficient in handling P1/P2 tickets, creating engineering issues, and handling basic integration troubleshooting.</li><li><strong>6 Months: </strong>You are independently managing migration requests, leading integration troubleshooting calls, and writing scripts for data updates.</li><li><strong>12 Months: </strong>You have reduced turnaround time for complex tickets and escalations, improved communication workflows between Support and Engineering, and are actively contributing to automation initiatives.</li><li><strong>Ongoing: </strong>You serve as the go-to technical expert for the Support team, consistently improving processes, and enabling faster resolutions for our customers.</li></ul><div><strong><br>Hiring Process</strong></div><ol><li>Fill out a job Application (whether direct or via recruiter)</li><li>Initial Interview</li><li>Technical Questionnaire</li><li>Video interview with our Founder and CEO. Before this meeting we'll send an optional Clifton StrengthsFinder access code.</li></ol><div><br><em>Please note that we’re unable to offer individual feedback during the screening process.</em></div>

Technical Support Specialist

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary<br></strong>We are looking for a Manager of Customer Success to join our growing Customer Success Team. As Manager of Customer Success, you will report to the Director of Customer Success and will be focused on leading our mid-level Customer Success Managers who are responsible for revenue retention, expansion, customer product adoption, and overall satisfaction.</div><div><br>In this role, you will be responsible for the success of your Customer Success Manager team, which includes meeting or exceeding gross and net revenue retention goals, as well as achieving expansion targets. You will coach your team on how to successfully manage a book of business proactively, how to implement B2B SaaS CS best practices and guiding principles, and how to develop CS professional skills. You will work closely with cross functional leaders from teams such as Technical Support, Onboarding, Sales, Marketing and Product for the betterment of the customer experience and ability for your team to serve their customers as effectively as possible.&nbsp;</div><div><strong><br>Responsibilities</strong></div><div><strong><br>Team Development: </strong>Provide ongoing mentorship and support to Customer Success team members, fostering professional growth, resolving challenges, and ensuring adherence to best practices and company standards. Drive the professional development of Customer Success team members through targeted training, mentorship, and performance feedback, while fostering a supportive environment that encourages continuous learning and growth. Use data and reporting to measure CSM success and areas for improvement.&nbsp;</div><div><strong><br>Team Performance and OKR Management: </strong>Oversee team performance of company objectives and departmental goals, ensuring parallel progress and providing prescriptive feedback for each Customer Success Manager in necessary areas of growth. Own and manage quarterly OKRs, providing regular updates to Virtuous leadership.</div><div><strong><br>Segmenting and Forecasting</strong>: Conduct regular assessments of Customer Success Managers’ books of business to ensure optimal balance of recurring revenue, customer journey stages, and more. Develop and update retention and expansion forecasts for each CSM and collectively as a team.&nbsp;</div><div><strong><br>Software Management</strong>: Maintain and optimize software tools for the team, including ChurnZero reportings, Sendoso, Notion, and Lattice, ensuring effective utilization and data accuracy.</div><div><strong><br>You Must Have</strong></div><ul><li>At least 3 years of experience managing a team is required</li><li>Management experience in B2B SaaS</li><li>Experience managing a quota carrying team</li><li>Experience in a professional customer facing role required</li><li>Strong Leadership: Proven experience in a customer success or related leadership role.</li><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful relationships not only with your team members but also with customers.</li><li>Proactive Problem-Solving: Proven ability to identify and address gaps or risks in CSM books of business with the appropriate coaching</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance to&nbsp; your team through the use of tools, reporting, and data driven customer insights.</li><li>Sales Acumen: Ability to coach CSMs on sales tactics and strategies for optimal retention and expansion</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li><li>Thrive in a fast-paced and ever-changing environment where you equally work independently and collaboratively- the ability to juggle multiple processes and prioritize daily is a must.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @virtuous.org domain. If you receive a message from other domains, even if they look similar (e.g., virtuouscareers.org or virtuousjobs.com), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

Manager of Customer Success

<div><strong>About The Role</strong></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><em>Ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; and named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5-$80k variable = $131.5-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Dallas, TX. All other locations are not in consideration for this role at this time.</strong></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 1-3 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul><div><br>Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.</div><div><br>If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact peopleteam@pushpay.com.</div><div><br><strong>About Pushpay</strong></div><div>Pushpay helps organizations and communities come to gather &amp; stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!</div><div><em>Applications will be taken on an ongoing basis.</em></div>

Account Executive, Mid-Market

<div><strong>About Differential<br></strong><br></div><div>Differential &amp; Apollos are growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business</a>, a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div>&nbsp;<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>The ideal candidate for this opening is someone with a founder’s mentality and a deep love for building authentic relationships. You thrive in ambiguity, take ownership, and drive outcomes—leading by doing. You’re not just shaping strategy—you’re executing it. From closing deals and building scalable sales processes to crafting pitch decks and guiding key client conversations, you’re comfortable owning the details that move deals forward. You enjoy collaborating cross-functionally, mentoring others, and laying the foundation for a high-performing, values-aligned sales team. You're energized by taking something from 0 to 1 and helping it scale with excellence.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.</div><div>&nbsp;&nbsp;<br><br></div><div>Our mission statement, core values, benefits and more can be found at handbook.differential.com.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own and drive full-cycle sales from prospecting through close in the faith-based 501c3 space</li><li>Serve as the senior-most sales leader, defining strategy while actively staying hands-on with execution&nbsp;</li><li>Translate sales goals into repeatable, scalable processes—including documentation, workflows, CRM optimization and upkeep (HubSpot)</li><li>Build and maintain compelling sales enablement materials, including pitch decks and follow-up communications</li><li>Deeply understand product capabilities and client needs to tailor our offerings</li><li>Collaborate with leadership to iterate and improve our overall sales approach</li><li>Work cross-functionally with marketing, product, and client teams to align on messaging and handoffs</li><li>Meet or exceed quarterly sales goals</li><li>Lay the groundwork to eventually grow and mentor a small sales team</li><li>Represent Differential and Apollos with professionalism, empathy, and clarity<br><br></li></ul><div><strong>What we’re after:<br></strong><br></div><ul><li>A passion for developing people and building a high-performing, values-aligned sales &amp; partnership team</li><li>Strong experience in sales operations and process creation—not just strategy but execution</li><li>Proven ability to build and deliver sales presentations and pitch materials that win confidence and close deals</li><li>Track record of success in B2B sales, preferably in SaaS, digital products, or professional services in the Church space</li><li>Confidence and presence in high-level conversations with senior executives and decision makers</li><li>Is fluent in HubSpot (or similar CRM), sales platforms, and AI tools for building workflows, dashboards, and capturing leads.</li><li>A collaborative, coachable mindset with a high level of emotional intelligence</li><li>Demonstrated ability to iterate. Balancing short-term momentum with long-term vision</li><li>Curiosity for learning how digital products are made and the value they bring to organizations<br><br></li></ul><div><strong>Responsibilities of this position include:<br></strong><br></div><ul><li>Defining and documenting sales processes, systems, and best practices</li><li>Supporting pipeline development and directly owning key client opportunities</li><li>Leading the creation of sales materials, case studies, pitch decks, and follow-up communications</li><li>Coaching and enabling sales team members through hands-on support</li><li>Managing and reporting on sales team performance with clear, actionable data</li><li>Building trust with prospects through consistent, high-quality communication</li><li>Aligning with marketing on campaign content and lead generation goals</li><li>Supporting the ongoing growth and expansion of the Apollos platform<br><br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with clients and teammates</li><li>Have an entrepreneurial mindset—comfortable in undefined situations and able to find the best next step</li><li>Are inherently self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Take ownership and responsibility for their work</li><li>Enjoy collaborating with others on meaningful problems<br><br></li></ul><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings and the willingness and ability to travel to client locations when necessary.<br><br></div><div>We are an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div><br>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program. For more information about E-Verify, please visit the U.S. Department of Homeland Security website at <a href="http://www.e-verify.gov/">www.e-verify.gov</a>.</div>

Director of Sales

<h3><strong>Hiring Asap!!</strong>&nbsp;<strong>This is a 1099 consulting opportunity! 100% remote in US or Canada!</strong>&nbsp;</h3><div><br>Looking for folks 1 year experience +<br><br><strong>Hourly Rate: </strong>$25 CAD .. $18 US <br><em>(Can get to $25 US per hour within 4 months with good performance)</em><br><strong>Hours Required:</strong> $30+ per week<br><strong>Start Date: </strong>ASAP<br><strong>2 step interview process</strong> (1 with Fisher of Men owner, 1 with Hiring Manager) <br><strong>Equipment Provided</strong>: MacBook Pro <br><br><strong>Technical Skills:</strong>&nbsp;</div><ul><li>High Data Accuracy: Skilled in precise data entry, validation, and cleanup across large datasets.&nbsp;</li><li>Excel &amp; Data Tools Proficiency: Strong knowledge of Excel/Google Sheets formulas, pivot tables, and basic data manipulation tools.&nbsp;</li><li>SaaS B2B Familiarity: Understanding of common SaaS platforms (CRMs, task management tools, ticketing systems) and workflows used by B2B startups.&nbsp;</li><li>Process Adaptability: Quick to learn new client systems and adjust to evolving workflows or priorities.&nbsp;</li><li>Analytical &amp; Problem-Solving Skills: Able to identify data discrepancies, workflow issues, and suggest improvements.&nbsp;</li><li>Clear Communication: Capable of collaborating with client teams, escalating issues, and documenting processes concisely.&nbsp;</li><li>Security &amp; Confidentiality Awareness: Knowledge of proper data handling practices in sensitive client environments.&nbsp;</li><li>Time &amp; Task Management: Efficient in handling multiple client projects, meeting deadlines, and working independently.&nbsp;</li></ul>

Data Configuration Specialist

<div><strong>Want to lead a team that’s selling more than software?</strong></div><div>At eCatholic, we don’t just sell products—we help Catholic parishes, schools, ministries, and dioceses connect with their communities in the digital age. We’re looking for a Sales Manager who’s part coach, part operator, and all-in on mission—someone who can bring structure to our team, raise the bar, and help us grow with clarity and purpose.<br><br></div><div>If you’ve built sales teams that thrive on rhythm, discipline, and heart—and you’re energized by the idea of using those skills to serve the Church—this might be the role for you.<br><br></div><div><strong>About the Role<br></strong>We’re looking for a hands-on, process-driven Sales Manager to lead our team of Account Executives. Your mission will be to bring consistency, momentum, and accountability to our sales motion—evolving from an inbound-heavy model to a healthy balance of inbound, outbound, and expansion across our customer base.</div><div><br>This is a role for someone who loves the fundamentals: coaching reps, managing clean pipelines, and building repeatable success.<br><br></div><div><br><strong>What You’ll Do</strong></div><ul><li>Lead and coach a team of 4 full-cycle AEs to hit and exceed quota</li><li>Establish clear weekly sales rhythms (1:1s, standups, pipeline reviews)</li><li>Build and enforce outbound cadences targeting ideal-fit accounts</li><li>Drive proactive upsell/cross-sell efforts with existing customers</li><li>Collaborate with Marketing to improve lead quality and follow-up discipline</li><li>Maintain clean CRM data and enforce usage standards in HubSpot</li><li>Support forecasting and reporting in partnership with leadership</li><li>Help refine messaging, objection handling, and demo quality</li><li>Contribute to onboarding and ramping future sales hires</li><li>Be a culture builder—modeling professionalism, positivity, and high performance</li></ul><div><br></div><div><br><strong>What We’re Looking For</strong></div><ul><li>2–4+ years managing AEs in SaaS or digital services environments</li><li>Proven ability to coach, manage pipelines, and drive rep accountability</li><li>Strong grasp of outbound sales motions—not just inbound lead response</li><li>Comfortable using HubSpot (or similar CRM) as a central sales tool</li><li>Detail-oriented with a high standard for accuracy and follow-through</li><li>Heart for service—ideally with experience in mission-driven or nonprofit settings</li><li>Bonus: Familiarity with church, school, or diocesan environments</li></ul><div><br>If you’re still excited and ready to join eCatholic, a remote company with team members spread throughout the country, then keep reading.<br>&nbsp;</div><h3>How to Apply</h3><div><strong>Deadline to apply:</strong> No later than July 31.<br><br><strong>1. Create a 3-5 minute video explaining why you’re interested in this opportunity.</strong></div><ul><li>Briefly tell us about yourself.</li><li>What makes you tick?</li><li>What sets you apart from everyone else that’s interviewing?</li></ul><div><br><strong>2. Email and send your video (link) to </strong><a href="mailto:JoinOurTeam@eCatholic.com"><strong>JoinOurTeam@eCatholic.com</strong></a><strong>.</strong></div><ul><li>Be sure to attach your resume (PDF) to the email.</li></ul><div><br></div><h3>Why Join eCatholic?</h3><div><br>We’re a team on a mission to help the Church thrive online. With strong product-market fit, happy customers, and exciting new initiatives, we’re poised for smart, meaningful growth. This role is your chance to lead a great team, shape our sales discipline, and help us serve the Church in bold new ways.<br><br></div><div><br></div>

Sales Manager

<div>At Called, we’re not just building software, we’re building what we believe is the most impactful discipleship tool of our time.</div><div><br>Through an all-in-one community platform, designed for discipleship, Called equips ministry leaders to lead with intention, foster deeper connections, and create communities where every person is known and empowered to grow as a disciple.<br><br></div><div>If you’re driven by purpose, energized by startup momentum, and ready to help build something that truly matters, we’d love to connect.<br><br></div><div><strong>About The Role</strong></div><div>We’re looking for a Senior UI/UX Designer to shape Called’s experience across web and mobile. As the sole designer on our mission-driven team, you’ll own the end-to-end design process, from user research and wireframes to polished interfaces, ensuring our product is simple, intuitive, and truly meets the needs of ministry leaders.</div><div>You’ll collaborate closely with product and engineering to bring clarity to ambiguity, advocate for users with empathy, and help build a product that feels personal and accessible. If you’re a self-starter who thrives in a fast-paced startup and cares deeply about meaningful design, we’d love to meet you.<br><br></div><div><strong>What You’ll Do:</strong></div><ul><li>Own the end-to-end design process from user research to high-fidelity UI across iOS, Android, and web while partnering closely and collaborating with product, engineering, and marketing.</li><li>Lead user research and usability testing to uncover needs, pain points, and opportunities.</li><li>Champion the real needs of ministry leaders by deeply understanding their pain points, advocating for clarity, accessibility, and simplicity in every design decision to serve them well.</li><li>Design wireframes, prototypes, and high-fidelity UI for mobile and web.</li><li>Own and expand the design system and visual language with room for creative exploration as the product grows.</li><li>Help shape product strategy by connecting user needs with business goals, ensuring design decisions drive both impact and alignment.</li><li>Lean in where it matters most, even outside your lane, as we build something meaningful together.<br><br><br></li></ul><div><strong>What We’re Looking For:</strong></div><ul><li>You have 5+ years of experience designing UX for ideally SaaS, consumer apps, or mission-driven products.</li><li>You thrive in a startup environment: you're scrappy, resourceful, and take ownership, always willing to figure things out and move forward even when the path isn’t fully clear.</li><li>You work well in Agile environments, comfortable with quick iterations, tight feedback loops, and collaborating closely with product and engineering.</li><li>You’re fluent in Figma (or similar tools), and know how to bring ideas to life quickly.</li><li>You actively leverage AI tools as part of your design rhythm, using them to spark ideas, accelerate concepts, and prototype faster so the team can move with clarity and speed.</li><li>You’re comfortable talking with users and translating insights into action.</li><li>You think in systems and can connect the dots across flows, edge cases, and roles.</li><li>You care about the details like microcopy, empty states, loading moments, etc.</li><li>You want to use your gifts to build something that truly helps the Church.<br><br></li></ul><div><strong>Bonus Skills (Nice to Have):</strong></div><ul><li>Experience working in a startup environment.</li><li>Experience improving minimal or early-stage design systems with a UX focus.</li><li>Familiarity with ministry: church, campus, or nonprofit.<br><br></li></ul><div><strong>Why This Matters:</strong></div><div>Ministry is relational, but most tools feel transactional. Called is different. We're designing with a deep respect for people doing sacred, often invisible work and your role will help make that work feel seen, supported, and sustainable.<br><br><strong>What You’ll Love About Us</strong></div><ul><li><strong>This position is 100% remote</strong></li><li><strong>Great Company Culture. We are a team. We work as one. We act as one.</strong></li><li><strong>Work that Stays at Work. Genuine work/life balance served here!</strong></li><li><strong>Rest and Relaxation. Paid time off and 12 paid holidays + company-wide closure from Christmas to the New Year</strong></li><li><strong>Health Benefits. Healthy People = Happy People.</strong><br><br></li></ul><div><strong>An Equal Opportunity Employer--M/F/D/V</strong></div><div>Called is an Equal Opportunity Employer. All qualified applicants will be considered for employment at Called without regard to race, creed, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, genetic predisposition or carrier status, veteran, marital, or citizenship status, or any other status protected by law.</div><div>Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.</div>

Senior UI/UX Designer

<div>*<strong>The location for this role is Remote in Canada*</strong></div><div><br></div><h3>About Aplos, Raisely and Keela:</h3><div>We’re excited to share that Aplos, Raisely, and Keela have come together to form one unified company with a shared mission: to help nonprofit organizations thrive. While we continue to offer the products you know and love, we now operate as one team, dedicated to making nonprofit work easier, more impactful, and more sustainable.<br><br></div><div>Together, our combined expertise spans fundraising, donor management, financial tracking, and communications—offering a powerful suite of tools designed to reduce complexity so nonprofits can focus on what matters most: making a difference.<br><br></div><div>We’re one company with 3 products all servicing customers in the impact space. Working at Aplos, Raisely and Keela means that you have the opportunity to build one or across all our products.<br><br></div><div>We have a combination of merged teams and also teams dedicated to one specific product and you can find details about the work through our job descriptions under the “about the role” section.<br><br></div><h3>About the Role:</h3><div>As a Product Manager for Aplos, you’ll help shape and grow our fund accounting software, delivering an exceptional user experience for nonprofits. You’ll lead feature delivery, align our product to customer needs and mission, and play a pivotal role in enabling nonprofits to achieve their financial goals.<br><br></div><div>You’ll collaborate with Engineering, Design, and Customer Success teams to ensure Aplos delivers meaningful impact to its users. This role demands strong execution skills, customer empathy, and a deep understanding of SaaS and accounting best practices.<br><br></div><div>With Aplos, nonprofit groups of every shape, size, and mission can seamlessly run their finances and operations, manage their business and bottom line, and proactively engage their communities and donors when it matters most. We’re a remote team, spread across North America (with peers all over the world).<br><br></div><div>Aplos is the largest nonprofit &amp; church management software on the market. We’ve served over 40,000 organizations since our inception in 2009. Our all-inclusive platform provides a dynamic CRM, fundraising &amp; giving tools, online donations &amp; payment processing, built-in fund accounting system, integrated payroll, email marketing, website builder, and much more.<br><br></div><h3>What you'll be doing:</h3><div><strong>Product Strategy &amp; Vision</strong></div><ul><li>Shape and communicate a clear <strong>product vision</strong> for Aplos that aligns with customer needs and business goals.</li><li>Build and maintain a multi-year <strong>product roadmap</strong> while identifying strategic opportunities and potential risks.</li><li>Lead innovation in our fund accounting and reporting capabilities by by creating features that help nonprofits seamlessly monitor and run their finances.</li></ul><div><br><strong>Customer-Centric Product Development</strong></div><ul><li>Lead user research and interviews to deeply understand customer workflows, pain points, and objectives.</li><li>Create and prioritize clear <strong>product requirements</strong>, user stories, and use cases.</li><li>Partner with the Engineering Manager of your team to help guide and unblock the engineering team and answer product questions.</li><li>Work closely with Design to deliver intuitive, high-impact solutions.</li></ul><div><br><strong>Execution &amp; Delivery Excellence</strong></div><ul><li>Guide Agile ceremonies, including sprint planning, backlog grooming, and retrospectives.</li><li>Direct the development and launch of new features, integrations, and platform improvements.</li><li>Monitor and evaluate <strong>key performance indicators (KPIs)</strong> to measure impact and drive continuous improvement.</li></ul><div><br><strong>Collaboration &amp; Leadership</strong></div><ul><li>Bridge communication between internal teams to ensure alignment and effective collaboration.</li><li>Work with Marketing to develop compelling messaging for new features and capabilities.</li><li>Foster cross-functional collaboration with Raisely and Keela to drive innovation across the nonprofit sector.</li></ul><div><br><strong>Requirements<br></strong><br></div><div><strong>Experience</strong></div><ul><li>2+ years of accounting experience, with a strong understanding of accounting best practices<ul><li><strong>**PLEASE NOTE: Accounting experience is required for this position</strong></li></ul></li><li>2+ years of product management experience, ideally in SaaS, or online accounting</li><li>Track record of successfully leading product lifecycles—from initial research through delivery and continuous improvement</li></ul><div><br><strong>Skills &amp; Competencies</strong></div><ul><li>Technical aptitude with the ability to analyze and simplify complex systems and workflows</li><li>Demonstrated success in conducting user research and turning insights into meaningful product improvements</li><li>Outstanding communication skills, with proven ability to align and influence cross-functional teams</li><li>Proficiency with Agile methodologies and project management tools like Jira, Linear, or similar platforms</li><li>Self-motivated and adaptable, with a strong ability to learn independently and work effectively with minimal guidance.</li></ul><div><br><strong>Bonus Points</strong></div><ul><li>Experience collaborating with distributed teams across multiple time zones</li></ul><div><br><strong>Benefits</strong></div><ul><li>💵 Salary – Pay range depends on location and is $100,000 - 135,000 CAD . Your base salary compensation will be determined based on factors such as skills, education, experience, and geographic location.&nbsp;</li><li>🏝️ Remote work &amp; leave – We’re a remote-first company. We also have generous PTO plans (4 weeks of vacation, volunteer time off, plus an office closure from Christmas to New Year’s Day!) and support paid parental leave (12 weeks).</li><li>❤️ Health Coverage &amp; RRSP - We offer robust medical, dental, vision, disability and life insurance coverages and have a 4% match on RRSP.</li></ul><div><br><strong>If you have any questions or require accommodations in the interview process, please reach out to recruitment@aplos.com.<br></strong><br></div><div>Aplos, Keela and Raisely’s Commitment to Equal-Employment, Diversity, Inclusion, and Equity<br><br></div><div>We know with diversity comes strength. Aplos provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div>

Product Manager

<div>Most businesses never overcome the challenge of developing leaders at scale—and it’s costing them. Poor leadership skills leads to low engagement, high turnover, and missed revenue targets. Without the right system, leadership development becomes a money pit instead of a growth driver.</div><div><br></div><div>That’s why companies turn to <strong>Wildsparq</strong>.</div><div><br></div><div><strong>We provide a scalable, online leadership development system to help businesses identify where their leaders need growth, develop teams where it matters, and activate leaders to drive real business results.</strong></div><div><br></div><div>With over a decade of experience and 1,000+ organizations transformed, we’ve witnessed how better leaders fuel better business.</div><div><br><strong>POSITION SUMMARY:</strong></div><div>The Director of Sales is responsible for developing and executing a strategic plan to grow revenue and scale the sales organization at Wildsparq. You’ll lead by example— closing key deals, building the sales playbook, hiring and mentoring team members, and optimizing tools and processes to increase efficiency and performance.</div><div><br></div><div>This role is ideal for a hands-on sales leader who thrives in startup environments, can move quickly from ideation to execution, and desires to make a big impact. As a core Wildsparq leader, the Director of Sales is expected to carry out Wildsparq’s people-first, family-oriented, and Christian-values culture with excellence, integrity, teamwork, and innovation. This role reports to the COO at Wildsparq.</div><div><br></div><div><strong>KEY RESPONSIBILITIES:</strong></div><ul><li>Develop and own the overall sales strategy aligned with company's growth goals</li><li>Build, lead, and mentor a small but high-performing sales team (initially player-coach)</li><li>Design and implement scalable sales processes, metrics, and infrastructure (e.g., CRM, forecasting, etc.)</li><li>Partner with the Director of Marketing to identify target markets, ICPs, and refine positioning to optimize outbound and inbound efforts</li><li>Collaborate with Marketing to align lead gen and sales enablement activities</li><li>Drive pipeline growth through outbound, partnerships, and expansion opportunities</li><li>Forecast revenue accurately and communicate performance to leadership</li><li>Close deals personally while scaling team capacity and onboarding new team members</li><li>Monitor KPIs and iterate on tactics and strategy based on data and outcomes</li></ul><div><br></div><div><strong>EXPERIENCE NEEDED:</strong></div><ul><li><strong>5+ years of experience in B2B SaaS sales, with at least 2+ years in a sales leadership role</strong></li><li>Proven track record of scaling revenue from &lt;$3M ARR to $10M+</li><li>Experience hiring, developing, and leading a sales team in a high-growth scale-up environment</li><li>Strong knowledge of SaaS sales metrics, forecasting, and CRM systems (Salesforce, etc.)</li><li>A hands-on leader who is equally comfortable closing deals as building strategy</li><li>Excellent communication, leadership, and analytical skills</li><li>Highly motivated, results-driven, and resourceful</li><li>Loves selling and loves equipping/enabling others to be successful selling</li></ul><div><br></div><div><strong>Nice to Have:</strong></div><ul><li>Experience selling into Financial Services (Banks, Credit Unions, etc.) and/or Construction companies</li><li>Background working in early-stage product startups or scale-up environments</li><li>Familiarity with product-led growth models and/or channel sales strategies</li></ul><div><br></div><div><strong><em>The Director of Sales could be hybrid-based in Birmingham, AL, or remote within a 3-hour driving distance from Birmingham, AL.</em></strong></div>

<div><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong><br>As our VP of Engineering, you will lead and scale our engineering team, driving innovation across our four core product squads (CRM, Giving, Data, and Integrations) while also being responsible for our QA and DevOps functions. You will work in close partnership with the VP of Product &amp; Design to co-lead the EPD (Engineering, Product, and Design) team and collaborate with our Chief Architect to ensure long-term technical excellence.</div><div><br>This role requires a blend of technical leadership, strategic thinking, and people management. We value leaders who stay engaged in architecture discussions, enjoy mentoring engineers, and are eager to build a culture of humility, ownership, and continuous improvement.</div><div><br>If you're passionate about scaling engineering teams, love solving complex SaaS challenges, and want to build technology that makes a meaningful impact, we’d love to talk!</div><div><strong><br>Responsibilities</strong></div><ul><li>Proven experience as a VP of Engineering, Director of Engineering, or similar leadership role in a SaaS company.</li><li>Experience scaling and leading engineering teams.</li><li>Strong technical background in .NET, Microsoft technologies, and Azure.</li><li>Experience in CRM, data systems, or top-of-funnel tech is a plus.</li><li>Experience in nonprofit technology is a plus but not required.</li></ul><div><strong><br>Leadership &amp; Team Growth</strong></div><ul><li>Lead and scale a 20+ person engineering team in a fast growth environment across multiple squads.</li><li>Foster a culture of collaboration, excellence, and continuous learning.</li><li>Mentor and develop engineering leaders and individual contributors.</li><li>Align engineering execution with company objectives and product strategy.</li></ul><div><strong><br>Technical Excellence &amp; Strategy</strong></div><ul><li>Oversee architecture, technical decision-making, and operational efficiency.</li><li>Partner with the Chief Architect to drive scalable and maintainable systems.</li><li>Ensure high availability, performance, and security across our predominately .NET/Microsoft stack hosted on Azure.</li><li>Working knowledge of .Net and SQL as a foundation. Familiarity with Node.JS, Snowflake, micro-services, and continuous deployment processes.</li><li>Promote modern engineering best practices, including CI/CD, automated testing, and DevOps excellence.</li><li>Ability to fluently talk shop with engineering team and aid in tactical problem-solving as needed.</li></ul><div><strong><br>Cross-Functional Collaboration</strong></div><ul><li>Co-lead the EPD team with the VP of Product &amp; Design to align engineering and product roadmaps.</li><li>Collaborate with customer-facing teams to understand nonprofit needs and translate them into innovative solutions.</li><li>Lead data-driven decision-making across engineering and product teams.</li></ul><div><strong><br>Key Attributes</strong></div><ul><li><strong>Humble</strong> – You lead with empathy, listen well, and put the team’s success first.</li><li><strong>Hungry</strong> – You are passionate about growing teams, scaling organizations, and solving complex challenges.</li><li><strong>Smart &amp; Tactical Thinker</strong> – You make thoughtful decisions that balance short-term impact with long-term vision.</li><li><strong>Hands-On &amp; Technical</strong> – You stay close to the code, enjoy architecture reviews, and can mentor engineers effectively.</li><li><strong>Mission-Aligned</strong> – You care about making a difference and are excited about helping nonprofits grow generosity.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul><div><br>We’ve recently noticed an increase in recruitment scams where individuals are impersonating recruiters to obtain personal or financial information through fraudulent interviews and job offers.<br><br>Please note that all legitimate communication from Virtuous will only come from the @<a href="http://virtuous.org/">virtuous.org</a> domain. If you receive a message from other domains, even if they look similar (e.g., <a href="http://virtuouscareers.org/">virtuouscareers.org</a> or <a href="http://virtuousjobs.com/">virtuousjobs.com</a>), they are <strong>not legitimate</strong> and we recommend disregarding it immediately.</div>

VP of Engineering

<div><strong>Duties</strong></div><div>Under the supervision of the Vice President, IT Services, support the overall objectives of Joni and Friends’ IT Services department. Perform duties and responsibilities including, but not limited to:<br><br></div><div><strong>1. Salesforce Administration<br>&nbsp; &nbsp; &nbsp;</strong>a. Serve as primary system administrator for the Salesforce.com environment<br>&nbsp; &nbsp; &nbsp;b. Perform Salesforce configuration and customization to support process automation</div><div>&nbsp; &nbsp; &nbsp;c. Handle all administrative functions including user account maintenance, reports and dashboards,<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;workflows and other routine tasks<br>&nbsp; &nbsp; &nbsp;d. Coordinate the evaluation, scope and completion of new development requests and projects<br>&nbsp; &nbsp; &nbsp;e. Support processes promoting data integrity, data governance, and compliance<br>&nbsp; &nbsp; &nbsp;f. Act as Security administrator and drive security architecture and data protection<br>&nbsp; &nbsp; &nbsp;g. Work independently with members of the user community to define and document development<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;requirements<br>&nbsp; &nbsp; &nbsp;h. Develop and maintain effective documentation on configuration changes, integrations, and<br>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;processes</div><div><strong>2. Software Systems Administration</strong><br>&nbsp; &nbsp; &nbsp;a. Security Administration of major software systems used by organization<br>&nbsp; &nbsp; &nbsp;b. Administration of managed packages, cloud-based SAAS and systems integrated with Salesforce<br>&nbsp; &nbsp; &nbsp;c. Complete training or self-study to gain knowledge and/or certifications for new software systems to allow proper administration<br>&nbsp; &nbsp; &nbsp;d. Lead and guide vendor engagement for enhanced services and support of systems<br><br><strong>3. Training</strong><br>&nbsp; &nbsp; &nbsp;a. Communicate and train staff on new programs, upgrades and processes<br>&nbsp; &nbsp; &nbsp;b. Help develop and maintain department policies, SOPs and documentation<br><br><strong>4. Additional duties</strong><br>&nbsp; &nbsp; &nbsp;a. Remain current with industry related technology standards and best practices<br>&nbsp; &nbsp; &nbsp;b. Participate in strategy planning and implement solutions for new or improved IT infrastructure and software systems<br>&nbsp; &nbsp; &nbsp;c. Vendor management for outsourced services and support of IT systems<br>&nbsp; &nbsp; &nbsp;d. Lead projects and assignments to support the overall IT strategic plan<br>&nbsp; &nbsp; &nbsp;e. Complete or participate in annual audits of IT Systems, Infrastructure and Security<br>&nbsp; &nbsp; &nbsp;f. Occasional travel may be required<br><br><strong>5. Other duties and projects as assigned by supervisor to support department and organizational needs</strong></div><div><br><strong>Qualifications</strong></div><ul><li>Must possess a vibrant personal relationship with Jesus Christ and agree with the Joni and Friends statement of faith</li><li>Desire to serve in a growing and dynamic Christian service ministry</li><li>A Bachelor’s degree in Computer Science or Information Technology preferred or Associate’s degree and 3 or more years of relevant work experience required</li><li>Salesforce Administrator Certification required</li><li>3+ years of relevant hands-on Salesforce configuration experience</li><li>Experience with custom Apex coding</li><li>Deep expertise with flows, process builder, skills-based routing, queue-based routing, email-to-case, web-to-case and other advanced Salesforce platform features</li><li>Proven experience integrating applications and business systems to Salesforce</li><li>Capable of making recommendations on tools that will provide better user experiences</li><li>Knowledge of Release Management, Application Lifecycle Management, Development Lifecycle and Deployment Best Practices and Governance</li><li>Excel in a collaborative environment - working with all levels of personnel and stakeholders&nbsp;</li><li>Strong team player with ability to develop effective working relationships across the organization and meet the requirements of the department and ministry</li><li>Ability to be flexible and manage multiple projects and competing priorities while meeting deadlines&nbsp;</li><li>Results-driven with strong attention to detail</li><li>Strong communication skills - both written and oral</li><li>Good judgment required in recognizing and maintaining confidentiality of sensitive information</li><li>Must be reliable, cooperative, flexible, and exhibit initiative</li><li>Must support a flexible schedule and work evening/weekend hours when needed</li><li>Strong general computer skills are necessary along with a competent, working knowledge of Windows, Microsoft Excel, Microsoft Word, Microsoft Outlook, and the Internet</li><li>Understanding of Christian ministry and specifically Joni and Friends is desirable</li></ul><div><br>Compensation for this position is $78,000 - $85,000 in Agoura Hills, CA .&nbsp; We are open to remote candidates within the United States, and the salary may be different based on the city/state in which you work.<br><br></div><div>Prior to applying for any position with Joni and Friends, all applicants must review our <a href="https://www.joniandfriends.org/about/what-we-believe/">Statement of Faith</a> and Mission Statement (below).<br><br></div><div><strong>MINISTRY LIFE:<br></strong><br></div><div>Joni and Friends desire is to glorify God in the way we conduct ourselves, and in the work we do. Employment at Joni and Friends is not just a job but a calling from God to serve and share the gospel with people living with disabilities. We desire to see the local church become a place of belonging for every family living with disabilities. We want every employee to excel in their walk with Christ and at their job. We purposely create a ministry-wide prayer life environment and offer leadership, and general training to help employees “Lead like Jesus*” and perform their work with excellence.<br><br></div><div><strong>CHRISTIAN DISABILITY MINISTRY ENGAGEMENT:<br></strong><br></div><div>Every employee at Joni and Friends, regardless of their specific role is expected to grow and develop as a Christian Disability Ministry Leader (CDML). This implies a continuous journey of learning and involvement, where employees engage not only in Joni and Friends’ programs but also extend their ministry efforts to their local Christ-honoring churches. This core competency includes:<br><br></div><div><strong>Active Participation</strong> – Actively participate in ministry, both within the organization and their local Christ-honoring churches (if possible and to what degree they are able), advocating for participation of people with disabilities<br><br></div><div><strong>Continuous Growth </strong>– Besides Lead Like Jesus and Beyond Suffering trainings, continue to develop in the realm of disability ministry<br><br></div><div><strong>Culture of Belonging Approach</strong> – Encourage a culture of belonging ensuring that the needs of the disability community are addressed with grace and understanding<br><br></div><div><strong>Integration of Faith and Work</strong> – Ensure that Christian values are a driving force in all aspects of work<br><br></div><div><strong>Below outlines the Biblical Commission, Vision, Mission, and Values of Joni and Friends which employees are required to believe and uphold.<br></strong><br></div><div><strong>BIBLICAL COMMISSION:<br></strong><br></div><div>“Go out quickly in the streets and alleys of the town and bring in the poor, the crippled, the blind and the lame…go out to the roads and country lanes and compel them to come in, so that my house will be full.” Luke 14:21-23 (NIV)<br><br></div><div><strong>VISION:<br></strong><br></div><div>“A world where every person with a disability finds hope, dignity, and their place in the body of Christ.”<br><br></div><div><strong>MISSION:<br></strong><br></div><div>“To glorify God as we communicate the Gospel and mobilize the global church to evangelize, disciple and serve people living with disability.”<br><br></div><div>VALUES:<br><br></div><ol><li>Honor God in everything we do</li><li>Build relationships based on trust and respect</li><li>Maintain integrity and excellence in programs and services</li><li>Practice responsible stewardship</li></ol><div><br><strong>* Lead Like Jesus is a course of study provided to all employees and is based on the book written by Ken Blanchard and Phil Hodges of the same name. The Lead Like Jesus course is the model which governs our ministry culture and contributes significantly to Joni and Friends maintaining its certification as a “Best Christian Workplace” according to surveys by the Best Christian Workplace Institute (BCWI).</strong></div>

Salesforce System Administrator

<div>Ministry Brands is looking for a  Sr. Cloud Engineer to join our growing team!&nbsp;</div><div> &nbsp;</div><div><strong>Who we are&nbsp;</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.   &nbsp;</div><div>  &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.  &nbsp;</div><div><br><strong>Available Location</strong>: Alpharetta, GA &nbsp;</div><div>Hybrid Working: In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.&nbsp;</div><div><br><strong>What You'll Do:&nbsp;</strong></div><div>As the Sr. Cloud Engineer, you will focus on supporting Ministry Brands through the delivery of innovative cloud hosting, primarily leveraging services from Azure and AWS. In support of this focus, the Senior Cloud Engineer is heavily engaged in the design, builds, and implementations of technology solutions in a very collaborative environment.&nbsp;</div><div><br><strong>Key Responsibilities:&nbsp;</strong></div><ul><li>Collaborate directly with Development/Software Engineering and other technical and non-technical stakeholders in the design, testing, integration, and implementation of cloud hosted solutions&nbsp;</li><li>Test and implement standards/design patterns to ensure compatibility and integration in cloud environments&nbsp;</li><li>Contribute to the evolution of the software development lifecycle through technology enhancements supporting continuous delivery/continuous integration pipeline&nbsp;</li><li>Identify, test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards&nbsp;</li><li>Provide leadership to engineering resources with respect to emerging cloud technologies and supporting resources&nbsp;</li><li>Serve as a lead engineering resource on proofs of concept and projects that are leveraging cloud technologies&nbsp;</li><li>Ability to provide leadership and guidance to offshore operational T2/T3 resources&nbsp;</li><li>Troubleshoot and resolve complex problems&nbsp;</li><li>Build and maintain relationships across departments&nbsp;</li><li>Demonstrate broad knowledge of technology principles, practices, and procedures&nbsp;</li><li>As a technical expert, provide guidance and make recommendations on changes required throughout the design, testing, and implementation process&nbsp;</li><li>Work with management, architects, and engineers to develop artifacts&nbsp;</li><li>Self-manage in a way that allows flexibility to support multiple projects at any given time&nbsp;</li><li>Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications&nbsp;</li></ul><div><br><strong>Who You Are:&nbsp;</strong></div><ul><li>Passionate about being an integral part of the highly functional team providing best of breed infrastructure solutions for our platforms and enthusiastic about helping purpose driven organizations &nbsp;</li><li>Bachelor’s degree in Computer Science or an equivalent combination of education and experience&nbsp;</li><li>7+ years of IT experience or related fields&nbsp;</li><li>2+ years’ experience in both AWS and Azure (IaaS, PaaS, SaaS) services and solutions, GCP experience a plus&nbsp;</li><li>Strong scripting capabilities (PowerShell, Python, Ruby, Bash)&nbsp;</li><li>Good organizational, task, and project management skills&nbsp;</li><li>Self-motivated and able to work across diverse technical and non-technical teams&nbsp;</li><li>Good written, verbal and interpersonal communication skills&nbsp;</li><li>Possess a passion for driving expanded operational knowledge in supporting teams in such a way that increases operational observation of the company’s SaaS platforms. &nbsp;</li><li>Advanced understanding of infrastructure technologies – Server (MS Windows, Linux), data store (SQL Server, MySQL, PostgreSQL), network, storage, security, and management technologies&nbsp;</li><li>Experience with IT transformation - data center consolidations, platform migrations, containerization (w/ Kubernetes a plus)&nbsp;</li><li>ITIL (foundational level, but exposure to more detail than foundation is often necessary)&nbsp;</li><li>Experience working in and securing environments meeting PCI DSS 3.x, PCI DSS 4.x experience highly desired&nbsp;</li></ul><div><br><strong>Physical Considerations:&nbsp;</strong></div><ul><li>Ability to work in a general office environment&nbsp;</li><li>Ability to handle extended periods of computer-based work, including telephone&nbsp;</li></ul><div><br><strong>Travel Considerations:&nbsp;</strong></div><ul><li>Domestic and/or international travel required, estimated up to 5% &nbsp;</li></ul><div><br><strong>Benefit offerings designed to promote a life of balance!   <br></strong> &nbsp;</div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success. &nbsp;<br> &nbsp;</div><ul><li>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them. &nbsp;</li><li>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!  &nbsp;</li><li>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.  &nbsp;</li><li>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.  &nbsp;</li><li>Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career. &nbsp;</li><li>Employee Recognition &amp; Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.&nbsp;</li></ul><div><br></div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div>

Sr. Cloud Engineer

<div>FundEasy is seeking a Director of Sales to join our team. This pivotal role will spearhead all sales efforts to drive revenue growth, expand customer acquisition, and strengthen market presence.<br><br></div><div><strong>FundEasy Mission Statement:</strong></div><div>At FundEasy, we forge partnerships with nonprofit organizations in specific faith-based markets, leveraging our team's firsthand expertise and access to proven resources. Through innovative software, training, and strategic relationships, we empower our partners to achieve their God-given mission, particularly in fundraising and organizational growth.&nbsp;<br>&nbsp;</div><div><strong>Why Join FundEasy?</strong></div><ul><li><strong>Mission-Driven Work:</strong> Make a meaningful impact on nonprofits.</li><li><strong>Innovative Environment:</strong> Help shape the future of our company.</li><li><strong>Strong Team Culture:</strong> Work with passionate, dedicated colleagues.</li><li><strong>Growth Opportunity:</strong> Play a key role in scaling our company.</li></ul><div><strong>Location:</strong> Remote, but requires US Residency in one of the following states: AL, AK, FL, MO, NC, SC, TN, TX, VT, or VA. Willing to consider additional states for the right candidate.&nbsp;</div><div><strong>Time Commitment:</strong> 40 hours per week (M-F)</div><div><strong>Compensation:</strong> Competitive base salary with uncapped commission potential and opportunities for performance-based bonuses.</div><div><br></div><div><strong><em>Candidates must first complete job-fit criteria tests, which can be accessed through the "Apply" button on this site. Candidates who display an aptitude for this role will be invited to apply for the position. The final job offer will be contingent on background check results.<br></em></strong>&nbsp;</div><div><strong>Description:</strong></div><div>This role is responsible for leading the sales team, developing strategic sales plans, and ensuring alignment with the organization’s goals and values. The Director of Sales will oversee sales operations, manage team performance, and implement scalable processes that support both short-term targets and long-term growth. This individual will collaborate closely with senior leadership to identify new market opportunities, optimize the sales funnel, and refine the overall go-to-market strategy. The Director of Sales plays a key leadership role in defining and executing a comprehensive sales strategy to support FundEasy’s mission and vision.<br><br></div><div><strong>Primary Responsibilities:</strong></div><ul><li><strong>Lead &amp; Manage the Sales Team</strong> – Oversee team structure, scheduling, performance, and development. Recruit, onboard, and manage a high-performing sales team with clear accountability and regular coaching to achieve targets.</li><li><strong>Strategic Planning &amp; Execution</strong> – Partner with executive leadership to develop and implement a scalable sales plan. Define quotas, incentives, and territories to align with budget goals and company objectives.</li><li><strong>Sales Process Oversight</strong> – Manage the end-to-end sales process, ensuring consistent execution across the funnel. Personally support and close high-value opportunities as needed.</li><li><strong>Performance Analytics &amp; Reporting</strong> – Develop reporting systems to monitor KPIs, team performance, and progress toward revenue goals. Leverage data to refine strategy and devise a reporting structure that informs relevant stakeholders of progress.</li><li><strong>Cross-Department Collaboration</strong> – Work closely with Marketing, Product, and Customer Success to align sales efforts, improve conversion, and support customer lifecycle goals.</li><li><strong>Sales Materials &amp; Vendor Management</strong> – Oversee the creation and management of sales resources, including presentations, proposals, and tools. Manage relationships with contractors and vendors as needed.</li><li><strong>Meetings, Travel &amp; Representation</strong> – Participate in leadership meetings, all-staff meetings, and board meetings (as needed). Travel for the annual planning meeting and attend conferences as required.<br><br></li></ul><div><strong>Success Metrics:</strong></div><div>As FundEasy continues to grow under new leadership and with an updated product roadmap, our Sales Director will play a key role in shaping and executing strategies that lead to sustainable, long-term revenue growth. While exact goals may be re-evaluated as we adapt, success in this role will be measured by:</div><ul><li>Developing and optimizing go-to-market strategies to acquire new customers, steadily in 2025 and accelerated in 2026 and beyond, maintaining a historical conversion rate of 40%+</li><li>Contributing meaningfully to recurring revenue growth, positioning FundEasy to scale toward multi-million dollar ARR goals by 2028.</li><li>Supporting ACV growth over time by identifying opportunities to increase deal size through strategic packaging and value-based selling.&nbsp;</li><li>Strong long-term ROI measured via:<ul><li>LTV:CAC ratio &gt; 4:1</li><li>Magic Number &gt; 1.0</li></ul></li><li>Strong sales performance metrics measured via:<ul><li>Quota attainment and performance consistency</li><li>Optimized sales cycle time (e.g., faster time from lead to closed deal)</li><li>Lead-to-sale conversion rate (e.g., percentage of leads converting to closed deals)</li></ul></li><li>Ongoing pipeline expansion through strategic prospecting and targeted outreach, prioritizing high-value leads in core and new markets to support revenue goals.</li><li>Proactive outbound sales strategy developed and executed to target high-potential leads in FundEasy’s core and new adjacent markets, including a re-engagement strategy for churned accounts.</li></ul><div><br></div><div><strong>Top Skills/Qualifications:</strong></div><ul><li>Core Competencies: Strong self-management with excellent time management and workload prioritization; resourceful, independent, and remote troubleshooting abilities while being a collaborative team player; honest, communicative, and eager to learn and grow.</li><li>MUST have 3-5 years of sales and team management experience.</li><li>Strong leadership skills with the ability to inspire and guide a creative, data-driven team.</li><li>Strategic thinker with the ability to balance long-term vision with day-to-day execution.</li><li>Strong analytical skills and the ability to interpret data to inform decisions.</li><li>Ability to work effectively in a fast-paced, remote environment.</li><li>Ability to recognize and immediately communicate with the VP of Operations when plans need to pivot.</li><li>Must be competent with computers and internet technologies, including, but not limited to:&nbsp;</li><li>CRMs, sales/marketing platforms, and collaborative tools.</li><li>Software platforms: ClickUp, Slack, Google Suite</li><li>Highly proficient in sales tools and platforms (e.g. HubSpot, Canva, etc.)</li><li>Proven expertise in developing and executing high-impact go-to-market strategies that accelerate customer acquisition.</li><li>Direct experience leading inbound and outbound sales motions, with a focus on expanding market reach and capturing new revenue opportunities.</li><li>Demonstrated ability to use data and analytics to evaluate sales and team performance and adjust strategies to achieve goals.</li><li>ROI-focused thinking.<br><br></li></ul><div><strong>Requirements:</strong></div><ul><li>Quiet home office with High-Speed Internet.</li><li>Willingness to travel several times per year and represent FundEasy.</li><li>Familiarity with nonprofit or ministry organizations and/or fundraising processes is preferred.&nbsp;</li><li>Familiarity with fundraising, donor management, or event management software is preferred.<br><br></li></ul><div><strong>Benefits:</strong></div><ul><li>Work from home.</li><li>Support the God-given missions of faith-based nonprofits.</li><li>Opportunities for professional development within the company.</li><li>Work alongside a small, supportive, mission-driven team that values collaboration and innovation.</li><li>Comparatively flexible hours.</li><li>Eight paid Holidays.</li><li>Paid Time Off.</li><li>401K.</li></ul>

<h3><strong>Join Tithe.ly. We’re on a Mission!</strong></h3><div>We’re a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local church have the financial stability and resources needed to build the Kingdom of God, and we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div><h3><strong>Job Description</strong></h3><div>As a <strong>Senior Growth Product Manager</strong>, you will drive high-impact growth strategies focused on revenue, user acquisition, and market expansion. This role blends strategic leadership, product-led growth expertise, and analytical rigor, while also mentoring the product team and fostering a data-driven culture. The ideal candidate is an experienced product leader skilled in cross-functional collaboration, growth initiatives, and business-focused decision-making.</div><h3><strong>Primary Responsibilities of the Role</strong></h3><ul><li><strong>Define and Drive Growth Strategy</strong>: Assist with the product growth vision, strategy, and execution roadmap, focusing on revenue acceleration, market expansion, and customer acquisition. Develop and implement high-impact growth initiatives that align with corporate objectives and position the company for long-term success.</li><li><strong>Influence &amp; Leadership</strong>: Play a key role in corporate strategy discussions, contributing insights on growth projections and high-impact initiatives to improve business performance. Act as a strategic partner in aligning growth priorities with leadership objectives. Mentor and coach Product Managers to enhance strategic thinking, data fluency, and execution capabilities.</li><li><strong>Growth Experimentation &amp; Optimization</strong>: Lead A/B testing, multivariate testing, and iterative product improvements to optimize conversion rates, user engagement, and retention. Utilize predictive analytics and machine learning insights to refine growth models and enhance decision-making.</li><li><strong>Lifecycle Growth Management</strong>: Own the growth lifecycle, from acquisition and activation to engagement and monetization. Prioritize initiatives that drive measurable increases in customer lifetime value (LTV), retention rates, and revenue per user.</li><li><strong>Competitive Intelligence &amp; Market Positioning</strong>: Conduct comprehensive market research and competitive analysis to inform growth strategies. Develop business cases for new revenue opportunities, pricing adjustments, and feature monetization.</li><li><strong>Stakeholder Alignment &amp; Communication</strong>: Act as a key liaison between the Product Management team and cross-functional stakeholders, ensuring seamless execution of growth initiatives. Effectively communicate growth priorities, results, and opportunities to senior leadership, ensuring organizational buy-in and alignment.</li><li><strong>Sales Enablement &amp; Customer Expansion</strong>: Equip Sales, Marketing, and Customer Experience teams with the tools, data, and messaging needed to drive revenue growth. Provide training, insights, and strategic guidance to enhance go-to-market effectiveness.</li><li><strong>Partnership &amp; Business Development</strong>: Evaluate potential strategic partnerships, integrations, and acquisitions that could enhance growth opportunities. Work closely with Business Development and Finance teams to assess the impact of potential deals and alliances.</li><li><strong>Growth KPIs &amp; Performance Tracking</strong>: Define, monitor, and optimize key business metrics to ensure sustainable and scalable growth.</li></ul><h3><strong>Qualifications</strong></h3><div>A<strong> </strong>Successful Candidate Will:&nbsp;</div><ul><li><strong>Manage Complexity </strong>by acquiring data from multiple and diverse sources, uncovering root causes to difficult problems, making sense of complex and sometimes contradictory information to effectively solve problems</li><li><strong>Communicate Effectively </strong>to drive vision and purpose by developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences; painting a compelling picture of the vision and strategy that motivates others to action.</li><li>Lead with a <strong>Strategic Mindset</strong> to anticipate future trends and implications accurately and translates them into breakthrough strategies.</li><li><strong>Collaborate</strong> through working with others across the organization to achieve shared objectives;&nbsp; Represents own interests while being fair to others and their areas leading to the business outcome for the whole organization.</li><li><strong>Drives results </strong>with a strong focus on business impact, consistently delivering outcomes even in challenging circumstances. Demonstrates persistence in overcoming obstacles to move growth initiatives forward and has a proven track record of exceeding ambitious goals. Pushes themselves and partners effectively with cross-functional teams to achieve measurable success.</li></ul><div><strong>Technical Qualifications</strong></div><div>Required:</div><ul><li>5–7+ years of experience in dynamic product management roles, including as a Product Manager or Product Owner.</li><li>Demonstrated success leading end-to-end product development across the full lifecycle.</li><li>Proven ability to lead and influence cross-functional teams without direct authority.</li><li>Skilled in crafting and executing targeted product marketing strategies.</li><li>Outstanding written, verbal, and presentation communication skills.</li><li>Strong technical acumen with the ability to effectively collaborate with engineering teams.</li></ul><div>Preferred:</div><ul><li>Bachelor's or Master's degree in Computer Science, Engineering, or Information Systems</li><li>Previous experience in B2B SaaS development, including CRM or financial tools.</li><li>Experience with Agile development methodologies and product management tools (e.g., Jira, Asana, etc.).</li><li>Lives and works in Pacific Standard Time.</li></ul><div>Office Requirements:&nbsp;</div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required a few times a year.</li><li>A stable work environment with a designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full-time in the US. Sponsorships are not available at this time.</li></ul><h3><strong>Additional Information</strong></h3><div>The starting annual salary for this role is between <strong>$125,000-$160,000</strong>.&nbsp;</div><div><br><strong>Benefits<br></strong>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br><strong>Tithe.ly is an Equal Opportunity Employer<br></strong>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div><div><br></div>

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