<div><strong>About the Role:<br></strong><br></div><div>Are you mad-skilled at building amazing technical solutions yet burned out because your efforts sell widgets you don’t care about? Passionate about your Christian faith and want to put that to work making a difference for people around the world? Come join the IDX team as a senior data scientist / NLP Engineer!<br><br></div><div>The SIL Innovation team (IDX) at SIL International is looking for a senior data scientist / NLP engineer to help advance AI technology expanding language possibilities designed to enable a quarter of the world’s population to flourish using their mother language. This candidate will be part of a faith-based nonprofit organization committed to serving language communities worldwide as they build capacity for sustainable language development. The position is a paid salary position, offers exceptional real-world learning opportunities, and involves work on state-of-the-art (SOTA) NLP solutions and modern infrastructure.</div><div><br>The senior data scientist / NLP engineer is seeking a full-time engineering position in which they will gain non-profit, business and technical experience. They enjoy supporting a team that solves complex problems to generate valuable insights. They communicate, create, organize, and advocate the impact of Bible Translation as a critical element of the Great Commission.<br><br></div><div>The Senior Data Scientist / NLP Engineer works on real-world problems in natural language processing (NLP) for text and speech/voice. This includes extending and improving on NLP models and methods using pooled language/voice data from SIL and its partners (in 1,600+ languages). The output of this work will be applied by SIL, other NGOs, and commercial entities in technology/content creation for local language communities.<br><br>Work Location: Remote</div><div>Pay: $120,000.00 - $155,000.00 per year<br>Job Type: Full-time</div><div><strong><br>What You'll Be Doing:<br></strong><br></div><ul><li>Must be able to successfully fulfill the following tasks:</li><li>Participate in research in machine intelligence and machine learning applications</li><li>Develop solutions for real world natural language processing problems</li><li>Help curate and pre-process pooled data from SIL and its partners such that is can be utilized in NLP/ML/AI research and development</li><li>Advise and collaborate with SIL Data Scientist(s)</li><li>Lead and contribute to the design and implementation of NLP models and algorithms that can scale across diverse languages and dialects, taking into consideration the linguistic variations and complexities present in different language communities.</li><li>Collaborate with cross-functional teams, including linguists, on-the-ground Bible translation teams (consultants, mother tongue translators), software engineers, and domain experts, to identify language-specific challenges and develop innovative NLP solutions to address them.</li><li>Stay up-to-date with the latest advancements in NLP and machine learning research, and integrate cutting-edge techniques into the existing workflow to improve the efficiency and accuracy of language processing models.</li><li>Engage in regular knowledge-sharing sessions with team members, promoting a culture of continuous learning and professional development.</li><li>Contribute to the creation of technical documentation and research papers to disseminate findings and contribute to the academic community.</li><li>Collaborate with partner organizations and stakeholders to understand their specific NLP requirements and develop tailored solutions that cater to their needs.</li><li>Participate in technical discussions and brainstorming sessions to provide insights and recommendations for improving the overall AI technology strategy of SIL Innovation team.</li><li>Assist in exploring potential funding opportunities and grants that align with the organization's mission and research goals.</li></ul><div><br></div><div><strong>What We're Looking For:<br></strong><br></div><ul><li>Available full time starting asap.</li><li>General availability during US business hours Monday – Friday, 8AM-5PM (central time); fairly flexible.</li><li>Bilingual and multicultural experience is preferred</li><li>Position can be remote or in person in the Dallas area (SIL International Headquarters).</li><li>Occasional face to face meetings: up to 25% travel, including international trips</li><li>Strong organizational, communication skills</li><li>Enjoy working with a team or independently with minimal supervision</li><li>Leadership skills and ambitious attitude</li><li>Passion for global missions</li><li>Experience with Google GSuite</li><li>Able to complete and pass all required screens for employment</li><li>U.S. Citizen or Permanent Resident (Deferred action and temporary / permanent resident do not qualify)</li><li>Able to pass a criminal background check</li></ul><div><br></div><div><strong>Required experience/ education:</strong></div><ul><li>Python programming, including experience with data manipulation, algorithm development, and NLP libraries/frameworks.</li><li>Command line (e.g., bash) to navigate file systems, edit files, connect remotely to servers, etc.</li><li>Cloud infrastructure usage and management (e.g., AWS, GCP, or Digital Ocean), for deploying NLP solutions at scale.</li><li>Ability to work effectively in a collaborative team environment, utilizing office suites like Google Docs and shared drives such as Google Drive for efficient communication and documentation.</li><li>Degree in computer science or another quantitative discipline (physics, engineering, etc.) and/or 5 years of experience.</li><li>Previous projects demonstrating the ability to develop and deploy real world APIs or other software products.</li></ul><div><br></div><div><strong><br>Preferred experience/ education:</strong></div><ul><li>Advanced degree (Master's or Ph.D.) in computer science, computational linguistics, or a related field, with a focus on natural language processing or machine learning.</li><li>Go programming experience.</li><li>Proven track record of research publications or contributions to the NLP/Machine Learning community, such as academic papers, conference presentations, or open-source projects.</li><li>Experience with deep learning frameworks like TensorFlow or PyTorch / HuggingFace, and the ability to fine-tune pre-trained language models for specific NLP tasks.</li><li>Strong understanding of linguistics, syntax, and semantics, enabling effective collaboration with linguistic experts within SIL International.</li><li>Familiarity with Agile development methodologies and project management tools for efficient project execution and delivery.</li><li>Knowledge of other programming languages commonly used in NLP, such as Java, C++, or JavaScript, to facilitate integration with existing systems or applications.</li><li>Prior experience working with multi-language or low-resource language datasets, addressing challenges in data scarcity and language diversity.</li><li>Demonstrated ability to conduct end-to-end model evaluation and performance optimization, considering real-world constraints and deployment scenarios.</li></ul><div><br></div><div><strong>Extra credit experience:</strong></div><ul><li>Proven track record of public presentations on AI-related topics, including participation in podcasts, conferences, or speaking engagements.</li><li>Previous leadership and management experience, including leading NLP research teams or managing complex projects with interdisciplinary stakeholders.</li><li>Experience in collaborating with non-profit organizations or faith-based initiatives, demonstrating a passion for using AI technology to serve global language communities.</li><li>Involvement in community-driven AI initiatives or mentorship programs, promoting knowledge sharing and diversity in the AI field.</li></ul><div><br></div><div>Benefits:</div><ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Parental leave</li><li>Professional development assistance</li><li>Retirement plan</li><li>Vision insurance</li></ul><div><br>Schedule:</div><ul><li>Monday to Friday</li></ul><div><br>Education:</div><ul><li>Master's (Preferred)</li></ul><div><br>Experience:</div><ul><li>Python: 1 year (Preferred)</li><li>SQL: 1 year (Preferred)</li></ul>

Senior Data Scientist - AI

<div><strong>About</strong></div><div>Cru has a long-standing history of being a pioneer in world Christian Missions. We are looking for the most talented individuals with a passion to see the Gospel of Jesus Christ proclaimed to the nations. Come use your God-given talents to help do this!<br><br></div><div>Our teams at Cru Headquarters are committed to praying for and with each other. Your faith isn’t just something apart from who you are it’s an integral part of you. Here at Cru we want you to use your gifts<br>to further the Kingdom each day.<br><br></div><div>The Quality Assurance Automation Engineer role is responsible for developing, implementing, and maintaining automated testing procedures and frameworks to ensure the quality and reliability of software<br>applications or systems. This role will work closely with the development team, product managers, business analysts, project managers, and other stakeholders to deliver high-quality software solutions.<br><br><strong>Salary :</strong> $60,000 USD Annually - $80,000 USD Annually</div><div><br><strong>Applicant must live in the US and legally be eligible to work in the US.</strong><br><br></div><div><strong>The Kind of Work You’ll be Doing:</strong></div><ul><li>Develop and maintain automated test scripts using industry-standard automation tools and frameworks.</li><li>Design, execute, and analyze automated test cases to identify defects and ensure software quality.</li><li>Collaborate with cross-functional teams to define testing strategies, test objectives, and test coverage.</li><li>Participate in design discussions and provide input on the software's testability, usability, and performance.</li><li>Create and maintain test data and test environments to support automated testing efforts.</li><li>Perform functional, regression, and performance testing of software applications.</li><li>Identify, report, and track software defects and issues through resolution.</li><li>Enhance and optimize test automation frameworks, tools, and processes continuously.</li><li>Provide accurate and timely reports on the quality status of software releases.</li><li>Contribute to the continuous improvement of the quality assurance process by suggesting new tools, techniques, and process enhancements.</li></ul><div><br></div><div><strong>Experience and Skills</strong></div><ul><li>Bachelor’s degree in computer science, Software Engineering, or a related field.</li><li>3 years of experience as a Quality Assurance Automation Engineer.</li><li>ISTQB or other industry-accredited certification is preferred.</li></ul>

Quality Assurance Automation Engineer

<div><strong>About Company</strong></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support. From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong>Summary</strong></div><div>To serve the members and staff of Samaritan Ministries International (SMI) by creating design solutions that our members want, trust, and enjoy. This is achieved by discovering and understanding the problems that need solved, exploring and iterating around possible solutions, testing assumptions with our members and staff, executing designs through HTML &amp; CSS, and mentoring other designers.<br><br><strong>Starting Pay Range: </strong>$69,300-$86,600. Starting pay is based off of qualifications and experience.<br><br></div><div><strong>Competencies</strong></div><ul><li>Creativity and Innovation</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Collaborating with Others</li><li>Neighbor Focus</li><li>Pursuing Excellence</li><li>Attention to Detail</li><li>Problem Solving</li><li>Agility</li><li>Nurturing Innovation</li><li>Digital Literacy</li><li>Fostering Communication</li><li>Planning and Organizing</li></ul><div>&nbsp;</div><div><strong>Key Responsibilities</strong></div><ul><li>Collaborate with Product Managers, Developers, Designers, and Researchers, among others, to explore and implement a quality user experience across multiple teams throughout all stages of the design process.</li><li>Recommend, plan, and assist with user research, turning insights into actionable solutions.</li><li>Establish Samaritan UX design standards and form solutions that drive design consistency and unity.</li><li>Deliver wireframes, prototypes, and other design documentation for design solutions; clearly present and articulate design decisions.</li><li>Work closely with product team on all design and experience elements of the product lifecycle</li><li>Maintain a working knowledge of design software, latest design trends, and leading practices.</li><li>Facilitate design workshops and ideation sessions to help teams discover and deliver the best possible solutions.</li><li>Mentor other designers and lead discussions around process and quality improvements.</li><li>Organize design critiques to solicit feedback and improve design</li><li>Contribute to the growth of our Design System, working closely with other design and development collaborators.</li></ul><div><strong><br>Qualifications and Experience</strong></div><ul><li>Four-year degree from an accredited university or the equivalent combination of education and experience.(Preferred)</li><li>5+ years of experience designing and building products for mobile/web experiences.</li><li>2+ years of working in a Scrum development environment.</li><li>UX Certified (Preferred)</li><li>Staff are required to possess applicable knowledge to bring value to SMI in this role, know and utilize resources well, ask questions to ensure full understanding. gain and retain knowledge to keep up with changes, and accept and engage with training to grow knowledge for current and future responsibilities.</li><li>Must have good English and communication skills.</li><li>Must be able to create beautiful, high-fidelity designs using Figma (Advanced), Adobe CC, or other related prototyping tools.</li><li>Must be proficient in HTML and CSS (Intermediate); curious in React.</li><li>Must be knowledgable in Usability Heuristics and UX Design Principles.</li><li>Must be able to plan and conduct various quantitative and qualitative user research studies.</li><li>Must be able to create and maintain design systems and pattern libraries.</li><li>Must have the ability to challenge existing policies in favor of the user experience.</li><li>Must have initiative and be able to work independently.</li><li>Must have ability to handle multiple ongoing projects simultaneously.</li><li>Must be able to present complex information in an understandable manner.</li><li>Must be able to think clearly, strategically and analytically.</li><li>Must be willing to grow in skills, knowledge, and capability, in line with goals agreed upon with Manager.</li><li>Proven ability to influence cross-functional teams without formal authority.</li></ul><div>&nbsp;</div><div><strong>Additional Information</strong></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer and mouse and other standard office equipment. Staff usually remain in a stationary position, often standing or sitting for prolonged periods.</li><li>Staff will observe safety principles while performing the duties of the position</li><li>Staff will be required to travel and have a valid driver's license.</li><li>May need to lift and move items up to 35 lbs on occasion</li><li>Disclaimer: This job description is intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills required of personnel in the classification. Work hours may be irregular including performing duties on evenings or weekends.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div><br></div><div><strong>Full-time benefits include: Health benefits, Retirement, Performance-Based Incentive Pay, Paid Time Off</strong></div>

Senior Product Designer

<div><strong>ROLE DESCRIPTION</strong></div><div>The Application Development Analyst will work to continuously support and innovate upon existing banking software and associated mobile applications within the HOPE International network. The initial focus of the role is support for FLOW, an in-house customer registration and loan application software, and will expand to other digital banking platforms.<br><br><strong>Salary range:</strong> US base*: $50,000-$57,000</div><div><br><strong>RESPONSIBILITIES</strong></div><ul><li>Promote and contribute to the fulfillment of HOPE International’s mission and vision</li></ul><div><br><strong>Web &amp; Mobile Application Development &amp; Support</strong></div><ul><li>Maintain and support the FLOW web and mobile applications for an international network of users, providing second-level troubleshooting support and monitoring system availability</li><li>Develop code for bug fixes, new features, and platform optimization on FLOW web and mobile applications in collaboration with the FLOW product leader and business leads</li><li>Provide training and documentation for FLOW business leads and IT/MIS personnel to support first-level support issues</li><li>Support the integration of FLOW with other banking, reporting, and third-party platforms</li><li>Collaborate with cyber security officers and internal audit resources to ensure the integrity of developed software, applications, and data</li><li>Support for other web applications and software as needed</li></ul><div><br><strong>API Development</strong></div><ul><li>Develop APIs to integrate the variety of systems in use at HOPE and HOPE field programs</li><li>Create test code and scenarios for testing your own code and others’ code</li><li>Work with testing software to replicate user activity test scenarios</li></ul><div><br><strong>Data Warehouse Support</strong></div><ul><li>Support data warehouse development as needed</li></ul><div><br><strong>QUALIFICATIONS</strong></div><ul><li>Personal confession of Christian faith and commitment to the mission and vision of HOPE International</li><li>Bachelor’s degree in information or computer science, engineering, or related field required</li><li>At least 3 years of development experience, with demonstrated proficiency in mobile and web application development and support</li><li>Must be proficient in modern web applications and mobile app development. Experience in Flutter, C#, and SQL required; Python and Java ideal</li><li>Strong communication, cross-cultural, and problem-solving skills; knowledge of French, Swahili, Kinyarwanda, Kirundi, or Spanish is a plus</li><li>Willing to travel internationally to the countries where HOPE International operates.</li></ul><div><br><strong>SPECIAL APPLICATION INSTRUCTIONS</strong></div><div>* Note on salary: HOPE International determines starting salary ranges based on internal equity and the external market. Because we take a market-based approach to pay, this salary range is specific to US-based employment. Hires made in other countries will have a salary range based on local market factors and this range will be disclosed during the interview process.</div>

Application Development Analyst

<div>As a Senior Front-end Developer, you will be responsible for supporting the work to transform Compassion's front-end web applications to a new CMS solution. The senior developer will support the team by mentoring and training where applicable. They will work with internal customers throughout the ministry to solve problems that will meet the organization’s digital experience needs, both in the current technical stack and our future state as well.<br><br></div><div><strong>What will you do?</strong></div><ul><li>Maintains a personal relationship with Jesus Christ. Is a consistent witness for Jesus Christ, maintains a courteous, Christ-like attitude in dealing with people within and outside of Compassion, and faithfully upholds Compassion’s ministry in prayer.&nbsp;</li><li>Acts as an advocate to raise the awareness of the needs of children. Understands Christ’s mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.&nbsp;</li><li>Supports our roadmap of solutions for our new front-end experience enterprise web applications in support of Compassion.com as well as for other ancillary sponsor experiences. &nbsp;</li><li>Builds durable, compelling, and cutting-edge funnel conversion experiences that align with our larger marketing vision.&nbsp;</li><li>You will be capable of communicating complex ideas in such a way that anticipates objections in order to garner widespread support from different points of view.</li><li>Will support the team by crafting front-end experiences with our new headless CMS solution.&nbsp;</li><li>Is able to speak with both technical and non-technical audiences alike in order to align on a unifying end goal.&nbsp;</li><li>Provides guidance, mentoring and training as necessary. &nbsp;</li><li>You will estimate features and stories. You will identify risk and their inherent trade offs. You will evaluate estimates in retro and refine your estimates going forward.</li><li>Develop User interfaces for Modern Rich Internet Applications with the latest Front-End Technologies.</li><li>You will be uniquely positioned to solve unique problems that impact a wide swath of the business that will require innovative thinking to successfully accomplish.</li><li>Writes well-tested and documented React, JavaScript, HTML, and CSS.&nbsp;</li><li>Is experienced with Figma to dev to production work pipelines that simplify reuse and atomization of components.&nbsp;</li><li>Develops integrated solutions with our content middle-tier and transactional APIs. &nbsp;</li><li>Supports legacy capabilities like, Razor Templates as we migrate to our new React based front-end stack.&nbsp;</li><li>Is conversant in LAMP stack front end solutions.</li><li>You will mitigate conflicts caused by change as you prioritize the business objectives in order to influence new processes towards successful adoption of change.</li><li>Experienced split testing in order to drive to informed decisions.&nbsp;</li><li>Creates solutions that simplifies existing workflows and technologies in order to streamline user experiences and capabilities alike.&nbsp;</li><li>You will guide the strategy development for front end Marketing projects that contain notable risk and complexity.</li><li>As you consider new technologies, you will partner with the business and IT in order to determine the best solution possible.</li></ul><div><br></div><div><strong>What do you bring?</strong></div><ul><li>8+ years of experience with Reactjs or other JavaScript frameworks.&nbsp;</li><li>You will be an expert in your area of the organization as well as have a broad knowledge of other disciplines.</li><li>You will influence industry and Marketing best practices to create product solutions that solve business needs effectively.</li><li>Experience transitioning an enterprise to a headless environment.&nbsp;</li><li>Strong expertise with HTML, CSS, and writing cross-browser compatible code.&nbsp;</li><li>Well versed with utilizing and integrating a utility-first design systems.&nbsp;</li><li>Experience with Google Tag Manager, GA4 and solutions like Tealium.&nbsp;</li><li>Good understanding of AJAX and JavaScript Dom manipulation Techniques.&nbsp;</li><li>Well proven Source Control best practices within systems like Github, Bitbucket, etc. for branching and deployment capabilities.&nbsp;</li><li>Experienced with consuming design requirements for the implementation of new user experiences and solutions. &nbsp;</li><li>Proven experience with UI Component management solutions like Storybook, Knapsack, or the like.&nbsp;</li><li>You will embrace system simplicity with the mind for enhanced maintainability. You will agilely deploy small units of work that release value regularly for our neighbours. And you will participate in pair programming as it might assist members of the team.</li><li>Extensive experience with RESTful API, Composite API, and an understanding of GraphQL use in the enterprise.&nbsp;</li><li>Experience with jQuery, Underscore Utility Libraries, or other relevant technical capabilities in this space.&nbsp;</li><li>Creates self-contained, reusable, and testable modules and components&nbsp;</li><li>Must have experience with content management solutions.&nbsp;</li><li>Nice to have experience with Tridion Content Management system.&nbsp;</li><li>Experience writing test scripts for Quality Control and validation.&nbsp;</li><li>Critical thinker and problem-solving skills.</li></ul><div><br></div><div><strong>Why work here?</strong></div><ul><li>The mission: Join a team that is motivated to release children from poverty in Jesus’ name.</li><li>Our benefits: Receive generous paid time off, 10% contribution to a 403(b) retirement fund on top of your salary, excellent healthcare coverage, free short-term professional counseling, and more.</li><li>Spiritual growth: Participate in regular chapel services, prayer groups, and department devotionals.</li></ul><div><br>The expected salary range for this position is $99,800.00 - $124,750.00. Employees in specific high cost of labor locations in the United States (such as San Francisco, CA and Seattle, WA) may qualify for a geographic differential. Compassion International is not responsible for third parties who omit this information when copying and re-posting job openings.</div>

Sr Frontend Developer (React)

<div>Do you have experience working with church software and do you enjoy showing people how it works? If so, great!&nbsp;<br><br></div><div>We’re looking for a remote, full-time Customer Success Specialist who can help develop our growing Customer Success team while helping customers along the way.&nbsp;</div><div><strong><br>About the role:</strong><br>The Customer Success Specialist will provide direct support to our customers via chat, phone and email. The Ideal candidate has or has had experience working with church specific software tools and experience working within a local church. The ability to learn and educate others on software tools is a must.</div><div><em><br>This is a remote position with mandatory work hours of 9 AM – 6PM ET, Monday through Friday.<br></em><br></div><div><strong>What you will do:</strong></div><ul><li>Provide direct support to customers (chat, phone &amp; email).</li></ul><div><strong><br>Ideal candidate qualities include:</strong></div><ul><li>Experience working with church database software</li><li>Enjoys technology</li><li>Strong reading comprehension skills</li><li>Strong communication skills (ability to convert technical language to plain English and vice versa)</li><li>Pleasant demeanor</li><li>Can work independently</li><li>Strong desire to learn and grow</li></ul><div><br>*This is a Remote position.<br>Employees must have a reliable internet connection. Tasks will be performed on a company issued computer, using your personal internet connection.</div><div><strong><br>Expectations</strong></div><div>The Customer Success Specialist is expected to perform the tasks outlined below.</div><div><strong>PROVIDE DIRECT SUPPORT TO CUSTOMERS (CHAT, PHONE &amp; EMAIL)</strong></div><div><br>Chat Support Expectations:</div><ul><li>Respond within 2 minutes of customer inquiry even if it is just acknowledging the customer and asking them to “hold momentarily.”</li><li>Point customers to appropriate Help Articles.</li><li>Provide screenshots and explanations to customers when a Help Article has not been written.</li><li>Listen attentively to customer questions/concerns and respond accordingly to what they are needing.</li><li>Answer every question asked by the customer and offer alternative solutions within the system when what they want isn’t currently possible but a good alternative exists</li><li>Document feature requests in Jira and follow up with customers as those features are implemented (if applicable)</li><li>Elevate customer inquiries to Tier 2 support when necessary.</li><li>Collect necessary information for Tier 2 agents to answer inquiries. Tier 2 support is anything requiring assistance from a developer (bugs, etc.)</li><li>Write “Macros” as needed.&nbsp; Macros are stock responses to commonly asked questions.</li></ul><div><br>Phone Support Expectations:</div><ul><li>Answer all incoming calls during support hours.</li><li>Provide necessary support and write notes in CRM as needed. &nbsp;</li><li>Respond to support related voice messages within the same day or next day if message is left after support hours.&nbsp;</li></ul><div><br>Email Support Expectations:</div><ul><li>Respond within 2 hours to customers sending support inquiries via email outside of Intercom.</li></ul><div><strong><br>Pay Rate</strong><br>$40,000 – $45,000 annually<br><br></div><div>The Customer Support Specialist will have paid on-boarding, as well as having ongoing support from our team.<br><br></div><div>Paid Company Holidays. 2 weeks of PTO after accrual. No Health benefits are offered at this time.</div>

Customer Success Lead

<div>Ministry Brands is looking for a Senior Cloud Engineer to join our growing team!<br><br></div><div><strong>Who we are</strong></div><div>Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.  &nbsp;</div><div> &nbsp;</div><div>Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. &nbsp;<br><br></div><div><strong>What you'll do</strong></div><div>The Cloud Services team is sharply focused on supporting Ministry Brands through the delivery of innovative cloud hosting, primarily leveraging services from Azure and AWS. In support of this focus, the Senior Azure Cloud Engineer is heavily engaged in the design, builds, and implementations of technology solutions in a very collaborative environment.</div><ul><li>Collaborate directly with Development/Software Engineering and other technical and non-technical stakeholders in the design, testing, integration, and implementation of cloud hosted solutions.</li><li>Test and implement standards/design patterns to ensure compatibility and integration in cloud environments</li><li>Contribute to the evolution of the software development lifecycle through technology enhancements supporting continuous delivery/continuous integration pipeline</li><li>Identify, test, and implement enhancements and automation capabilities for data migrations, security best practices, environment builds, and operational management standards</li><li>Provide leadership to engineering resources with respect to emerging cloud technologies and supporting resources.</li><li>Serve as lead engineering resource on proofs of concept and projects that are leveraging cloud technologies</li><li>Troubleshoot and resolve complex problems</li><li>Build and maintain relationships across departments</li><li>Demonstrate broad knowledge of technology principles, practices, and procedures</li><li>As a technical expert, provide guidance and make recommendations on changes required throughout the design, testing, and implementation process</li><li>Work with management, architects, and engineers to develop artifacts</li><li>Self-manage in a way that allows flexibility to support multiple projects at any given time</li><li>Support the development of a structured, standardized, and consolidated set of services that optimally support business processes and applications</li></ul><div><br></div><div><strong>Who you are</strong></div><ul><li>BS degree in Computer Science or an equivalent combination of education and experience</li><li>7+ years of overall IT experience</li><li>4+ years’ experience with Azure Cloud (IaaS, PaaS, SaaS, Containerization) services and solutions required</li><li>2+ years’ experience with AWS and/or GCP Cloud platforms a plus</li><li>Advanced understanding of infrastructure technologies – Server (MS Windows, Linux), data store (RDBMS and NoSQL), network, storage, security, and management technologies</li><li>Strong scripting and IaC capabilities (PowerShell, Python, ARM/Bicep, CloudFormation, Terraform, Ansible) required</li><li>Experience orchestrating build and deploy processes in platforms like Azure DevOps a plus</li><li>Experience with Enterprise Service Bus platforms like Boomi and MuleSoft a plus</li><li>Experience designing patterns and performance tuning of integrated enterprise workflows</li><li>Experience with IT transformation - data center consolidations and migration</li><li>Proficient in problem solving, database, application servers, and application design and testing</li><li>Good organizational, task, and project management skills</li><li>Good written, verbal and interpersonal communication skills</li><li>Self-motivated and able to work across diverse technical and non-technical teams</li><li>ITIL (foundational level, but exposure to more detail than foundation is often necessary)</li><li>Experience working in and securing environments meeting PCI DSS 3.x a plus</li></ul><div><br></div><div><strong>Benefit offerings designed to promote a life of balance! &nbsp;</strong></div><div>At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.&nbsp;<br>&nbsp;<br>Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.&nbsp;<br><br></div><div>Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays! &nbsp;<br><br></div><div>Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible. &nbsp;<br><br></div><div>Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.<br><br></div><div>Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</div>

Senior Cloud Engineer

<div>TBN is searching for a Social Media Coordinator to join our growing Digital Platforms team. The Social Media Coordinator will be responsible for the daily operations of multiple social platforms. This responsibility includes media handling, copywriting, proofreading, uploading assets (reels, stories, etc.), developing platform specific strategies, building community engagement and more. This position will report directly to the Social Media Team Lead.&nbsp;<br><br></div><div>The ideal candidate has a digital-first approach to the production and distribution of video content, is incredibly detail-oriented, and can with ease navigate the backend of YouTube, Facebook, Instagram, Twitter, TikTok, etc. &nbsp;<br><br></div><div><strong>Responsibilities and Duties<br></strong><br></div><ul><li>Video editing and media handling.</li><li>Developing platform-specific social strategies to support growth, engagement, etc.&nbsp;</li><li>Video uploading and scheduling.&nbsp;</li><li>Copywriting and optimizing titles, descriptions, and tags.</li><li>Proofreading captions.</li><li>Monitoring livestreams and comments.</li><li>Tracking, reporting, and analyzing the performance of social platforms.</li><li>Coordinating collaborations, cross-promotional activities, and influencer assessments.</li><li>Building community engagement on platforms and replying to comments.</li><li>Staying informed of platform updates and utilizing new features.</li><li>Ensure timely delivery of finished content that aligns with the ministry goals, brand voice, and creative vision of TBN.</li></ul><div><br></div><div><strong>Qualifications/Requirements<br></strong><br></div><ul><li>2-4 years relevant experience working with relevant social platforms. &nbsp;</li><li>Detailed working knowledge of Adobe Premiere Pro and Adobe Photoshop.</li><li>Passion for creating impactful and sharable content for our online audience.</li><li>YouTube Certified in Audience Growth and/or very familiar with best practices for SEO and discoverability.</li><li>Expert time and project management skills to handle multiple assignments and complete complex jobs under deadline pressure.</li><li>Strong ability to work in a fast-paced video production environment while maintaining production standards and efficiency.</li><li>Meticulous attention to quality, detail, and project organization.</li><li>Strong verbal and written communication skills, especially the ability to write in a clear, concise, professional manner.&nbsp;</li><li>Team player with a positive attitude.&nbsp;</li></ul><div><br></div><div><strong>Preferred Skills/Experience<br></strong><br></div><ul><li>Experience working with all key social media video platforms. (E.g. Facebook, TikTok, Instagram, etc.)</li><li>A/B testing and optimization software. (E.g. TubeBuddy, VidIQ.)</li><li>YouTube Content ID and digital rights management workflows.</li><li>Experience working in Christian media.</li><li>Appreciation of, and familiarity with, TBN’s content and programming.</li></ul><div><br></div><div><strong>Requested Materials<br></strong><br></div><ul><li>Resume</li><li>Cover Letter</li><li>Professional references&nbsp;</li><li>A link to online portfolio and/or links to previously managed social accounts</li></ul>

Social Media Coordinator - Remote

<div><strong>Position Summary:</strong></div><div>The Principal Data Scientist is responsible for leading data strategy and cultivating a culture of data-driven decision-making throughout the organization. Collaborate with cross-functional teams to gather, analyze, and interpret complex data sets into clear, actionable insights, helping to shape crucial business initiatives and propelling the organization towards its strategic objectives.<br><br></div><div><strong>Essential Functions:</strong></div><ol><li>Spearhead the development and implementation of data strategy to unlock the full potential of data-driven decision-making across the organization.</li><li>Lead the design, development, and deployment of advanced analytical models and algorithms to solve complex business problems.</li><li>Collaborate closely with cross-functional teams to identify business objectives, define data requirements, and formulate effective data-driven solutions.</li><li>Gather, analyze, and interpret complex and diverse datasets from various sources, employing SQL, Snowflake, Alteryx, and Five Tran to ensure data integrity and accuracy.</li><li>Build and oversee ETL (Extract, Transform, Load) processes and data migration projects, including designing, developing, testing, and deploying robust data pipelines and workflows to ensure accurate and efficient migration of data across multiple systems.</li><li>Leverage the power of Tableau and other innovative visualization tools to create insightful, interactive dashboards and reports that facilitate data-driven insights and decision-making.</li><li>Apply machine learning techniques to build predictive models, classification algorithms, and recommend optimal business strategies.</li><li>Conduct thorough exploratory data analysis to discover meaningful patterns, trends, and anomalies, shedding light on critical business insights and opportunities.</li><li>Communicate findings and insights effectively to both technical and non-technical stakeholders through presentations and reports.</li><li>Collaborate closely with data engineers to ensure the availability, accuracy, and security of data infrastructure and storage solutions, including Blob Storage and cloud-based platforms.</li><li>Stay up to date with the latest industry trends, emerging technologies, and best practices in data science, data architecture, and analytics, applying them to enhance our data strategy and methodologies.</li><li>Mentor and guide junior data scientists in their professional growth and development.</li><li>Establish and implement policies for effective data management, ensuring privacy, security, and adherence to relevant ethical standards and regulations.</li><li>Advocate for a data-driven culture within the organization, driving the understanding, integration, and application of data science methodologies across different business units.</li><li>Engage with senior leadership and stakeholders to align data science initiatives with organizational goals and objectives, ensuring transparency and mutual understanding.</li><li>Develop and track Key Performance Indicators (KPIs) to measure effectiveness of projects and strategy.</li><li>Regularly review and maintain data systems and models to ensure their continued accuracy, efficiency, and relevancy.</li><li>Foster a culture of continuous learning and improvement within the data science team, regularly organizing team training and knowledge sharing sessions.</li><li>Ensure the robustness and reliability of data science code and systems through comprehensive testing strategies, including unit tests, regression tests, and validation against known benchmarks.</li></ol><div>&nbsp;</div><div><strong>Study or Knowledge or Experience:</strong></div><ul><li>Master’s degree or equivalent experience in Data Science, Computer Science, and Statistics.</li><li>Minimum of 10 years of experience in data science, data architecture, and analytics.</li><li>Proficiency in SQL and hands-on experience working with databases and data warehousing systems, with expertise in Snowflake.</li><li>Strong expertise in data manipulation, transformation, and integration using tools such as Alteryx and FiveTran.</li><li>Advanced proficiency in Tableau or similar visualization tools, enabling the creation of insightful and visually appealing dashboards and reports.</li><li>Extensive experience working with Salesforce and extracting meaningful insights from its data.</li><li>Familiarity with Blob Storage and cloud-based data storage solutions.</li><li>Solid understanding and practical application of machine learning techniques, including regression, clustering, classification, and recommendation systems.</li><li>Proficiency in Python or R for developing and deploying machine learning models.</li><li>Strong analytical, problem-solving, and critical thinking skills, with a strong attention to detail.</li><li>Excellent communication and presentation skills, with the ability to effectively convey complex concepts to technical and non-technical stakeholders.</li><li>Proven ability to lead and mentor a team of data scientists, fostering their growth and development.</li><li>Demonstrated experience in data strategy development and driving data-driven decision-making within an organization.</li><li>Knowledge of Agile methodologies and project management practices.</li><li>Strive to live a life consistent with Biblical principles, engaged with the Bible on a consistent basis and demonstrate continued growth and spiritual development.&nbsp;</li></ul><div>&nbsp;</div><div><strong>Internal Work Environment:</strong></div><div>Develops, maintains, and improves communication channels among various teams and departments to ensure effective flow of information throughout the organization. Facilitates cross-functional collaboration and teamwork. Handles sensitive situations or controversial issues with tact, discretion, and sensitivity. Exhibits excellent judgment regarding the appropriate content and timing of communications. Creates and delivers major presentations for company-wide meetings, board meetings, and other high-level gatherings.<br><br></div><div><strong>External Communication:</strong></div><div>Establishes and maintains communication with vendors, partners, and other external stakeholders. Understands their needs, expectations, and requirements to foster positive and productive relationships and model Biblical principles.<br><br></div><div><strong>Leadership Responsibility:</strong></div><div>Provides technical and thought leadership and expert guidance on appropriate statistical, machine learning, and data mining techniques to solve complex business problems. Shares knowledge and provide mentorship to junior data scientists and other team members, helping to uplift the overall data literacy and capability of the organization.<br><br></div><div><strong>Stewardship of Resources:</strong></div><div>Contribute to the budget planning process for data science initiatives, providing expert input on anticipated resources required for data acquisition, storage, analysis, as well as necessary tools and technologies. Offer insightful feedback to ensure cost-effectiveness and alignment with project goals.<br><br></div><div><strong>Miscellaneous:</strong></div><div>Our Daily Bread Ministries is a nondenominational nonprofit with staff and volunteers across the globe and resources distributed in 150 countries and in more than 50 languages. As a global ministry faithful to biblical principles, our commitment to diversity is reflected in our ministry's mission, vision, values, and ethos. Occasional domestic travel within the United States.</div>

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