<div><strong>Who We Are</strong></div><div>Overflow is a Series B Silicon Valley technology company with a bold mission: to inspire the world to give. We are a B2B SaaS philanthropy platform that enables modern giving across cash, stock, and crypto for nonprofits, churches, and mission-driven organizations.</div><div><br>Backed by leading investors including Uncork Capital, Craft Ventures, and Village Global, Overflow builds secure, beautifully designed infrastructure that powers generosity at scale.</div><div><br><strong>Our Founding Principles</strong></div><div>Overflow was founded on the belief that generosity transforms people and communities. Inspired by Proverbs 11:24 — <em>"The world of the generous gets larger and larger"</em> — we operate with integrity, stewardship, service, and excellence.</div><div><br><strong>How We Work</strong></div><div>Overflow operates with a flexible work model. While there is no company-wide in-office requirement, some teams may establish in-person collaboration rhythms based on their function, goals, and team needs.</div><div><br>We maintain offices in Los Gatos, CA and Birmingham, AL for team collaboration, coworking, meetings, and intentional in-person connection. Candidates should be comfortable participating in occasional in-person gatherings or team-specific onsite expectations, depending on their role and department.</div><div><br><strong>About the Role</strong></div><div>This isn't just a product marketing job. It's a chance to build the function that connects everything — product, sales, customers, and the market — at a company where the work genuinely matters. You'll be the voice of the product for a platform that helps churches grow generosity, and you'll do it at the moment where the company is investing to scale.</div><div><br>You're not inheriting a playbook — you're writing it. Every framework, asset, and process you build becomes the foundation for how Overflow goes to market.</div><div><br><strong>What You Will Do</strong></div><div><strong><br>Positioning, Messaging &amp; Narrative</strong></div><ul><li>Own Overflow's product positioning and messaging across all segments — from starter churches to enterprise ministries — ensuring every touchpoint tells a clear, compelling, and differentiated story</li><li>Build and maintain a messaging framework that translates product capabilities into the language of generosity growth, not just feature specs</li><li>Craft and scale our migration narrative — turning proof points (12% giving increase, 90%+ migration in 8 weeks, 112% retention) into a repeatable, segment-specific story that drives urgency and conversion</li><li>Develop competitive positioning that clearly articulates why Overflow wins against legacy platforms and emerging competitors</li></ul><div><strong><br>Go-to-Market Strategy &amp; Product Launches</strong></div><ul><li>Lead end-to-end GTM strategy for all product launches — from Tap and full-stack giving features to AI-powered tools and new payment methods</li><li>Build the GTM playbook for Overflow, defining launch tiers, cross-functional workflows, channel strategies, and measurement frameworks</li><li>Partner with Product Management and Engineering to inject market and user insights into the product roadmap</li><li>Coordinate cross-functionally with Marketing, Success, Partnerships, and Sales to ensure launches land with impact across every channel and stakeholder group</li></ul><div><strong><br>Sales Enablement &amp; Revenue Impact</strong></div><ul><li>Build the sales enablement toolkit from the ground up: battlecards, pitch decks, segment-specific one-pagers, objection handling guides, and a fully functioning demo environment</li><li>Close the AE messaging gap by creating education resources that help reps articulate Overflow's value proposition with confidence across every segment and deal size</li><li>Support the enterprise GTM motion with solutions-oriented collateral, case studies, and proof points that give AEs credibility in complex deals</li><li>Partner with Revenue Operations to identify and act on product-market signals that inform upsell and expansion plays</li></ul><div><strong><br>Customer Marketing &amp; Product Adoption</strong></div><ul><li>Build a customer marketing engine: case studies, testimonials, and customer stories that showcase real outcomes and drive social proof</li><li>Partner with Customer Success to develop in-product enablement content, product documentation, and onboarding materials that reduce time-to-value and drive adoption</li><li>Shape the in-product upsell narrative — working with Product and Growth to identify the right moments, segments, and messaging to drive Tap-to-full-stack conversion</li><li>Drive customer communications for product updates, migrations, and changes with clarity and care</li></ul><div><strong><br>Market Intelligence &amp; Insights</strong></div><ul><li>Own competitive intelligence as a repeatable program — monitoring the church giving and generosity tech landscape and translating shifts into actionable insights for Product and Sales</li><li>Conduct and synthesize user research to deepen our understanding of church leaders, pastors, administrators, and donors across segments</li><li>Identify market trends and whitespace opportunities that inform product strategy and GTM expansion</li></ul><div><br><strong>What You Should Have</strong></div><ul><li>4–6 years of product marketing experience, ideally at a growth-stage B2B SaaS or platform company scaling from early traction to meaningful ARR</li><li>Demonstrated experience building a PMM function or operating as the first (or early) product marketer — you know how to create structure where there is none</li><li>Strong command of positioning, messaging, and GTM strategy with a portfolio showing both strategic thinking and hands-on execution</li><li>Experience creating sales enablement assets (battlecards, decks, one-pagers) grounded in competitive and market insights, with a track record of measurable sales impact</li><li>Experience leading cross-functional product launches end-to-end, coordinating across Product, Engineering, Marketing, Sales, and Customer Success</li><li>Excellent writing and storytelling ability — you can translate complex product capabilities into compelling narratives that resonate with non-technical buyers</li><li>Comfort working in a fast-paced, ambiguous environment where you'll need to prioritize ruthlessly</li><li>Analytical mindset with the ability to use data to inform creative and strategic decisions</li><li>Genuine curiosity about the people we serve — you want to understand church leaders, their challenges, and what generosity means to their communities</li></ul><div><br><strong>It'd Be Nice If You Had</strong></div><ul><li>Experience in fintech, payments, or financial services platforms</li><li>Familiarity with the church, nonprofit, or faith-based technology space</li><li>Experience with both product-led growth (PLG) and sales-led motions</li><li>Background in marketing products driven by upsell/expansion revenue (not just new logo acquisition)</li><li>Experience with pricing and packaging strategy</li><li>Hands-on experience with AI-powered product features or tools</li></ul><div><br><strong>Our Compensation Philosophy</strong></div><div><br>Overflow's compensation philosophy is rooted in Carta Total Compensation benchmarks, ensuring pay that is competitive by role, geography, and function. Actual compensation may vary based on factors including job-related skills, experience, interview performance, and market data.</div><div><br>Total compensation may also include equity, performance-based bonuses (for eligible roles), and a comprehensive benefits package. As a Series B company, we believe equity is a meaningful part of building long-term ownership — when Overflow wins, our team should share in that upside.</div><div><br><strong>Benefits &amp; Perks</strong></div><div><br>Overflow offers a thoughtful benefits package designed to support your well-being, growth, and life outside of work, including:</div><ul><li>Competitive base salary with equity and commission eligibility</li><li>Medical, dental, and vision coverage for employees and dependents</li><li>Generous paid time off and company holidays</li><li>Paid parental leave</li><li>401(k) retirement plan</li><li>Dedicated mental health and therapy stipend to support personal well-being</li><li>Team retreats and intentional in-person gatherings throughout the year</li></ul><div><em><br>Overflow is proud to be an equal opportunity employer and is committed to building a diverse and inclusive team.</em></div>

Product Marketing Manager

<div>Are you a skilled integrations engineer who thrives on building reliable, enterprise-grade solutions that connect complex systems? Do you enjoy solving hard technical problems, modernizing legacy workflows, and driving clean, scalable integration architecture? Are you looking to put your expertise to work in a Christian environment with like-minded believers who share your values?<br><br>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Integrations Engineer for the Enterprise Applications team. In this senior-level role, you will design, build, and operate the ministry's production integration layer — ensuring our enterprise systems are connected, secure, observable, and aligned to our long-term architecture.<br><br>Responsibilities</div><ul><li>Build and operate integrations across the organization's production application ecosystem using an iPaaS platform, implementing event-driven patterns, API and webhook integrations, and standardized workflows.</li><li>Maintain and improve integration reliability through robust error handling, dead-letter patterns, idempotency, alerting, and operational runbooks.</li><li>Support the migration of legacy integrations to governed, event-driven iPaaS solutions, applying thin-data principles and SoR boundaries to keep platforms decoupled.</li><li>Create reusable integration patterns, shared connectors, and standardized mappings to reduce one-off solutions and long-term maintenance burden.</li><li>Develop and maintain custom business applications and workflows using Power Apps and Power Automate, as well as .NET/C# services and SQL database objects.</li><li>Serve as an escalation point for complex data and integration incidents impacting production systems and business operations.</li><li>Create and maintain SOPs, runbooks, and how-to documentation for integrations, automations, and custom applications.</li><li>Ensure integrations handle sensitive data securely and support compliance requirements (GDPR, PCI).</li><li>Exercise informal technical leadership and provide mentorship to team members.</li><li>Partner with application owners and business stakeholders to translate operational needs into integration designs aligned with enterprise architecture.</li></ul><div><br>Qualifications</div><ul><li>8+ years of experience in key production system (e.g., ERP, CRM) integrations and iPaaS operations.</li><li>2+ years of hands-on experience with an iPaaS platform (Celigo experience a plus)</li><li>Strong SQL Server design and T-SQL development skills (schemas, stored procedures, functions, triggers, tuning).</li><li>Experience with .NET/C# development for internal services and integration components.</li><li>Experience with API integrations, webhooks, event-driven patterns, schema mapping, and ETL/ELT.</li><li>Experience with integration monitoring, alerting, incident response, and operational troubleshooting.</li><li>Experience building and supporting Power Apps and Power Automate operational workflows.</li><li>Knowledge of privacy and data compliance standards, including GDPR.</li><li>Ability to independently balance production support and project work simultaneously.</li><li>Leverages generative AI solutions for productivity and efficiency.</li><li>Leading industry certifications and a B.S. in IT, MIS, Computer Science, or a related field are a plus.</li><li>Agreement with Ligonier's General Statement of Faith.</li></ul><div><br>Competencies</div><ul><li>Communicates clearly and concisely, verbally and in writing, with both technical and non-technical audiences.</li><li>Serves others with outstanding customer service skills; driven and focused under pressure.</li><li>Entrepreneurial disposition — always seeking ways to increase efficiency and reduce technical debt.</li><li>Exercises leadership without formal authority; provides technical mentorship to team members.</li><li>Strong analytical and problem-solving skills; superb at dealing with ambiguity.</li><li>Passionate about helping teammates and end users succeed.</li></ul><div><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.<br><br>The pay range for this position is $105,000-$120,000. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Integrations Engineer

<div>Are you a Dynamics 365 expert who takes pride in owning a platform end-to-end — from configuration and security to releases and user enablement? Do you thrive at the intersection of business needs and technical solutions, and enjoy helping an organization get the most out of its CRM investment? Are you looking to use your skills in a Christian environment with like-minded believers who share your values?<br><br>Ligonier Ministries, a Christian non-profit organization, is seeking a talented Sr. Dynamics 365 Administrator for the Enterprise Applications team. In this senior-level role, you will serve as the primary owner and hands-on administrator of our Dynamics 365 customer engagement platform — driving platform health, governance, and adoption across the ministry.<br><br>Responsibilities</div><ul><li>Serve as the primary administrator and system owner for Dynamics 365 customer engagement apps, including Sales, Customer Service, Contact Center, and Customer Insights.</li><li>Own day-to-day administration and configuration: forms, views, dashboards, business rules, security roles, business units, and solution management.</li><li>Manage platform releases and changes: evaluate updates, coordinate testing in non-production environments, plan deployments, and ensure operational readiness.</li><li>Monitor and maintain platform health, leading root-cause resolution for Dynamics 365-related issues.</li><li>Translate business needs into technical builds — including Dynamics 365 configurations and Power Automate flows — while balancing interoperability, performance, and usability.</li><li>Partner with implementation vendors to deliver D365 workstreams, including requirements clarification, configuration validation, UAT, and cutover readiness.</li><li>Provide Tier 1–3 support for Dynamics 365 tickets: intake, triage, troubleshooting, and root-cause resolution.</li><li>Establish and maintain Power Platform governance: environment strategy, access standards, and ALM guardrails.</li><li>Create and maintain SOPs, how-to articles, FAQs, and runbooks for Dynamics 365 and Power Platform usage.</li><li>Implement and maintain Dynamics 365/Dataverse security controls and ensure compliance with GDPR/PCI standards.</li><li>Exercise informal technical leadership, mentor team members, and make strategic recommendations to advance Ligonier's goals.</li></ul><div><br>Qualifications</div><ul><li>5+ years of experience administering Dynamics 365 CE apps: Sales, Customer Service, Contact Center, and Customer Insights.</li><li>3+ years supporting CRMs in mission-driven or nonprofit contexts (fundraising, donor development, and gift processing).</li><li>Experience with complex Dynamics 365 implementations, including partner-led delivery and post-go-live optimization.</li><li>Experience governing the Power Platform and leveraging Power Automate and Power Apps in Dynamics 365.</li><li>Knowledge of privacy and data compliance standards, including GDPR.</li><li>Ability to independently balance production support and project work simultaneously.</li><li>Ability to communicate clearly with technical and non-technical stakeholders.</li><li>Leverages generative AI solutions for productivity and efficiency.</li><li>Microsoft certifications related to Dynamics 365 or Power Platform are a plus.</li><li>A Bachelor's degree in IT, MIS, Computer Science, or a related field is a plus.</li><li>Agreement with Ligonier's General Statement of Faith.</li></ul><div><br>Competencies</div><ul><li>Communicates clearly and concisely, verbally and in writing; proficient in creating technical documentation and knowledge-based articles.</li><li>Serves others with outstanding customer service skills; driven and focused under pressure.</li><li>Entrepreneurial disposition — always seeking ways to increase efficiency; meticulous, adaptable, and resourceful.</li><li>Exercises leadership without formal authority; provides technical mentorship to team members.</li><li>Strong analytical and troubleshooting skills; superb at dealing with ambiguity; takes initiative and makes responsible decisions.</li><li>Passionate about helping teammates and end users succeed.</li></ul><div><br><br>This position is for a non-profit Christian organization located in Sanford, FL. At this time, we are only able to hire individuals who are authorized to work in the United States.<br><br>The pay range for this position is $88,000 - $100,000. Pay ranges represent the lowest to highest salary we reasonably believe we would pay for this role at the time of posting. We may ultimately offer more or less than the posted range, and the ranges may be modified in the future. An employee's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, geographic location, and organizational needs.&nbsp;</div>

Sr. Dynamics 365 Administrator

<div>As <strong>Director of Growth Marketing</strong>, you will lead the strategy and execution of the programs that help churches discover and benefit from Tithe.ly’s tools and services. You will oversee marketing efforts across channels such as events, digital campaigns, and paid media, creating meaningful ways to connect with church leaders and administrators and support the growth of their ministries. This is a hands-on leadership role where you will work closely with your team to plan campaigns, review results, improve performance, and identify new opportunities to better serve churches.&nbsp;</div><div><br>Primary Responsibilities of the Role<br><strong>Growth Strategy and Planning</strong></div><ul><li>Own the growth marketing strategy, including goals, channel mix, budget allocation, and success metrics across demand generation efforts</li><li>Build and maintain a full-funnel marketing plan aligned to pipeline and revenue goals in partnership with Sales and RevOps</li><li>Foster a culture of testing, learning, and continuous improvement across campaigns</li><li>Report marketing performance to leadership with clear connection to pipeline and revenue outcomes</li></ul><div><strong>Team Leadership</strong></div><ul><li>Lead, coach, and develop a team across paid media, email, events, and digital marketing</li><li>Create a high-accountability, high-support environment with clear expectations and strong execution</li><li>Oversee content strategy, website performance, SEO, and emerging AI search visibility</li><li>Hire and onboard new team members as the function grows</li></ul><div><strong>Events and Demand Generation</strong></div><ul><li>Own the event marketing strategy for webinars, conferences, summits, and field events</li><li>Drive attendee acquisition and post-event follow-up through coordinated multichannel campaigns</li><li>Partner with Sales on targeted event experiences that strengthen relationships and advance opportunities</li><li>Measure event impact across registrations, attendance, pipeline, and revenue</li></ul><div><strong>Paid Media and Digital</strong></div><ul><li>Lead paid media strategy across search, social, and other digital channels</li><li>Improve customer acquisition costs, conversion rates, and return on ad spend through ongoing optimization</li><li>Ensure paid and organic efforts work together to maximize visibility and engagement</li><li>Evaluate new channels, platforms, and AI-driven opportunities</li></ul><div><strong>Analytics and Performance</strong></div><ul><li>Own reporting for key growth metrics, including leads, pipeline, acquisition costs, and channel performance</li><li>Partner with RevOps to ensure accurate attribution and clear measurement of marketing's revenue impact</li><li>Use funnel analysis, campaign reviews, and testing insights to improve performance and scale successful programs</li></ul><div><br><strong>Qualifications<br></strong>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Drive Results:</strong> Consistently delivers against pipeline and revenue goals, maintaining a strong focus on outcomes, accountability, and performance improvement even in the face of challenges</li><li><strong>Strategic Mindset:</strong> Sees ahead to future opportunities and translates them into integrated marketing strategies that connect vision to execution and drive sustainable growth</li><li><strong>Manages Complexity:</strong> Effectively navigates complex data, multiple channels, and competing priorities to diagnose issues, identify root causes, and make informed, high quality decisions</li><li><strong>Develops Talent: </strong>Builds and develops high performing teams through coaching, feedback, and clear alignment between individual growth and organizational goals</li><li><strong>Plans and Aligns:</strong> Translates strategy into clear plans, priorities, and coordinated execution across teams, ensuring work is aligned to business goals and delivered effectively</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>7–10 years of progressive B2B marketing experience with direct ownership of demand generation programs and measurable pipeline results</li><li>3–5 years leading marketing teams, including hiring, coaching, and setting priorities</li><li>Proven success executing integrated campaigns across email, events, paid media, and digital channels</li><li>Strong analytical skills, including funnel metrics, attribution, customer acquisition cost (CAC), lifetime value (LTV), and performance reporting</li><li>Experience managing paid media strategy and budgets across platforms such as Google, LinkedIn, and Meta</li><li>Demonstrated ability to execute virtual and in-person event marketing programs with measurable pipeline impact</li><li>Strong cross-functional communication and stakeholder management skills</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Hands-on experience with HubSpot, including CRM, Marketing Hub, workflow automation, and reporting</li><li>Familiarity with product-led growth strategies, including free trials, freemium models, and in-product activation signals</li><li>Experience with account-based marketing (ABM) strategies and supporting platforms</li><li>Background in faith tech, nonprofit SaaS, fintech, or other mission-driven B2B organizations</li><li>Experience in high-growth or category-defining SaaS environments</li><li>Familiarity with AI-powered marketing tools for content creation, personalization, and campaign execution</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br>Additional Information<br><strong>The starting annual salary for this position is $170,000-$200,000 with an eligibility for additional variable compensation.<br></strong><br>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Director of Growth Marketing

<div><strong>About the Team</strong></div><div>The Sales team at Subsplash is all about driving revenue and growing relationships with prospects and clients. We are constantly striving to find ways to connect with clients and fill their needs through our product, and communicate the value of what we offer. The Sales Team is a high-energy, Friday think-tanking, relationship-based, enthusiastic team with clear goals and incentives linked to team and company success. Sales likes a little healthy competition now and then, both on <em>and</em> off the spikeball court.&nbsp;</div><div><br><strong>About The Role</strong></div><div>As a Sales Development Representative, you will report to the Sales Manager. The SDR role is focused on generating new business for Subsplash through sourcing and identifying organizations that will benefit from Subsplash services, building rapport with the gatekeepers, connecting with decision makers to set up meetings with the Sr. Reps, and demonstrating the value that Subsplash can deliver by helping them achieve their goals. Your primary objective is to focus on the best opportunities available to Subsplash in order to maximize MRR (Monthly Recurring Revenue) by generating and qualifying new leads for Sr. Reps.<br><br>The SDRs are a part of a growing team of people who are part super-sleuth, part bloodhound, part evangelist. Together, they find success for Subsplash and our clients by fostering relationships with prospects, identifying market trends and what success looks like for each organization, and partnering with them to reach their goals and make more fans of Subsplash.</div><div><br><strong>Compensation</strong></div><div>The base salary for this role is $40k/yr, with an average first year on-target-earnings (OTE) ranging from $50,000 - 60,000/yr.</div><div><br><strong>Top Priorities In Year 1&nbsp;</strong></div><ul><li>Represent Subsplash’s products and services, starting with a comprehensive understanding. of the platform and leading to consumer research to identify how our solutions meet needs.</li><li>Generate leads and build relationships by nurturing warm prospects and finding new potential sales outlets.</li><li>Manage and maintain a pipeline of interested prospects and engage Sr. Representatives for next steps.</li><li>Identify best practices to refine the company’s lead generation playbook.</li><li>Become an integral part of our revenue growth strategy.&nbsp;</li></ul><div><br><strong>Your Priorities</strong></div><ul><li>Utilize Salesforce, cold calling, and email to generate and source new sales opportunities.&nbsp;</li><li>Engage with curiosity utilizing the discovery strengths needed for a complete solutions pitch.</li><li>Pipeline management, through customized outreach strategies.&nbsp;</li><li>Identify prospect’s needs and note them in Salesforce for demo purposes after the lead hand-off.</li><li>Build relationships with prospects to qualify leads as sales opportunities.</li><li>Demonstrate being an introductory expert on Subsplash Platforms and services.&nbsp;</li><li>Set up meetings or calls with (prospective) customers and Sr. Representatives.</li><li>Report to the Sales Manager with weekly, monthly, and quarterly results.</li><li>Effectively use provided technology, and account information to generate interest from prospects.</li><li>Assess prospect needs and present appropriate solutions.</li><li>Convert prospects into warm leads by scheduling a demo call with Sr. Representatives.&nbsp;</li><li>Participate in team‐building and company‐growth activities.</li><li>Manage and track customer and transactional information in a CRM system.</li></ul><div><br><strong>Qualifications</strong></div><ul><li>A desire to learn and develop sales skills within the tech industry.&nbsp;</li><li>Demonstrates drive for humility, innovation, and excellence.&nbsp;</li><li>Motivation for sales and commitment to team mission.</li><li>Strong oral and written communication skills.</li><li>An active listener, influencing people with solutions tailored to their needs.</li><li>Passionate about creating friends out of strangers. Creating fans of you and Subsplash.&nbsp;</li><li>Knowledgeable and enthusiastic about the technology industry.</li><li>Resilience in a high energy environment.&nbsp;</li><li>Exhibit technical savviness.&nbsp;</li><li>Knowledge of church staff roles and dynamics is a plus.</li><li>Strong desire and ability to move up within a sales organization.</li></ul><div>&nbsp;</div><div><strong>Location</strong></div><div>Subsplash currently has operations in 27 states across the US! As much as we would love to have employees in as many states and countries as we have clients, we are currently limiting hiring to the states we already operate in. As a result of that,<strong> this role is only available as a 100% remote position if you reside in one of the following states:&nbsp;</strong></div><div>AL, AR, AZ, CO, FL, GA, ID, IA, IN, KS, KY, MO, MI, MN, NC, NM, OK, OH, OR, SC, SD, TN, TX, UT, VA, WA, WY.</div><div><br>Unfortunately, if you do not <strong>currently</strong> reside in one of these states, we are unable to consider your application.</div><div><br><strong>Benefits</strong></div><div>Generous Paid Time Off, Medical Coverage, Dental Coverage, Vision Coverage, short and long term disability and life insurance all free of charge, Competitive Compensation, 401k Matching, Professional Development, Top of the Line Equipment, Referral Program, Parental Leave, Family-Friendly Culture, and the chance to work side-by-side with thought leaders in emerging tech</div><div><br><strong>About Subsplash</strong></div><div>Subsplash—The Ultimate Engagement Platform™ for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day. Subsplash is one of the fastest growing companies in the U.S. (Inc. 5,000 Fastest Growing Companies in 2020) and has won awards for best mobile experience, been voted one of Seattle and Austin’s best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Our team of 20+ mission-driven people who are committed to our core values of humility, innovation, and excellence has pioneered the market with over 30-firsts for the church market including the first-ever church mobile app.&nbsp;</div><div><br>Working at Subsplash is more than just a job; we are a team of people who are courageous, inventive, and passionate about doing meaningful work every day. Don’t take our word for it—head to <a href="https://www.glassdoor.com/Overview/Working-at-Subsplash-EI_IE949698.11,20.htm">Glassdoor</a> and see for yourself!</div>

Sales Development Representative

<div>As the <strong>Customer Engagement Manager</strong>, you will be the strategic lead responsible for the vision, infrastructure, and operational excellence of our community software and communication frameworks, finding and establishing the efficiencies that allow our CX team to scale without losing a human touch. By acting as the primary architect behind customer journey mapping, VOC reporting, and critical incident communications, you will secure the operational stability necessary to deepen user loyalty and trust. Ultimately, you will build the cross-functional processes and resource-allocation strategies that align our community efforts with the broader company mission, ensuring every customer touchpoint is both purposeful and performant.</div><div><br><strong>Primary Responsibilities of the Role</strong></div><div>1. Community Ecosystem &amp; Software Ownership</div><ul><li>Define and execute the strategy for Tithely’s customer community, including engagement goals, customer value, and long-term growth.</li><li>Own and manage the community platform and related communication tools.</li><li>Develop and implement programs that increase customer participation, engagement, and advocacy within the community.</li></ul><div>2. Customer Communications</div><ul><li>Lead customer-facing communications during critical incidents such as outages, bugs, maintenance windows, and other high-impact events.</li><li>Create and manage lifecycle messaging strategies that keep customers informed without over-communicating.</li><li>Establish consistent messaging standards, tone, and communication cadences across customer touchpoints.</li></ul><div>3. Voice of Customer (VOC) Program</div><ul><li>Own and scale Tithely’s Voice of Customer program, transforming customer feedback into actionable business insights.</li><li>Aggregate and analyze feedback from support tickets, surveys, NPS responses, community discussions, and direct customer interactions.</li><li>Build reporting frameworks that surface trends across customer segments, products, and lifecycle stages.</li><li>Partner cross-functionally with Product, Sales, Support, and Leadership to distribute VOC insights and influence decision-making.</li><li>Track and communicate how customer feedback is acted upon to reinforce customer trust and engagement.</li></ul><div>4. Customer Journey Mapping</div><ul><li>Map and optimize the end-to-end customer journey, identifying opportunities to reduce friction and improve the customer experience.</li><li>Partner with cross-functional teams to ensure customer experiences align with intended processes and company standards.</li><li>Identify key moments that drive customer satisfaction, retention, and long-term loyalty.</li></ul><div><br><strong>Qualifications</strong></div><div>A Successful Candidate Will:</div><ul><li><strong>Communicate Effectively</strong>: Delivers multi-mode communication clearly to different audiences.</li><li>Have <strong>Digital Fluency</strong>: Is adaptable and innovative in the digital world.</li><li><strong>Cultivate Innovation</strong>: Comes up with useful ideas that are new, better, or unique Introduces new ways of looking at problems.</li><li>Have a<strong> Strategic Mindset</strong>: Seeing ahead to future possibilities and translating them into breakthrough strategies. Anticipates future trends and implications accurately. Readily poses future scenarios.</li><li><strong>Optimize Work Processes</strong>: Knows the most effective and efficient processes to get things done, with a focus on continuous improvement and managing from a distance. Seeks ways to improve processes, from small tweaks to complete reengineering.</li><li>Be <strong>Resourceful</strong>: Marshals resources (people, funding, material, support) to get things done. Applies knowledge of internal structures, processes, and culture to resourcing efforts.&nbsp;</li><li><strong>Drive Results</strong>: Persists in accomplishing objectives despite obstacles and setbacks.&nbsp;</li></ul><div><strong>Required Technical Qualifications:</strong></div><ul><li>2+ years of experience in Customer Experience, Community Management, Marketing, or a related role within a SaaS environment.</li><li>Experience managing customer-facing communications, engagement programs, or community initiatives.</li><li>Experience using CRM, community, or customer engagement platforms.</li><li>Experience coordinating projects or initiatives across multiple teams.</li></ul><div><strong>Preferred Technical Qualifications:</strong></div><ul><li>&nbsp;Experience working with customer engagement and communication tools, including community platforms, HubSpot, and event management software.</li><li>Experience working in a high-growth SaaS or technology environment.</li><li>Familiarity with church or non-profit technology.&nbsp;</li></ul><div><strong>Office Requirements:</strong></div><ul><li>We are a fully distributed team (100% remote) with travel sometimes required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li><li>Tithely is currently able to employ in the following states<strong>: </strong>AL, AR, AZ, CA, CO, FL, GA, IA, ID, IL, IN, KS, KY, MA, MI, MN, MT, NC, NE, NJ, NV, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WV</li></ul><div><br><strong>Additional Information</strong></div><div>Health insurance, dental, vision for your family, 401K, paid time off, sick leave, parental leave, and more. We believe taking care of our team is important and want to be sure you have what you need.&nbsp;</div><div><br></div><div><strong>Tithely is an Equal Opportunity Employer</strong></div><div>Yourgiving, Inc. DBA Tithe.ly (herein, “the Company”) is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including hairstyles), color, alienage or national origin, ancestry, citizenship status, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability or handicap, mental disability or handicap, age, medical condition (cancer), marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.</div>

Customer Engagement Manager

<div><strong>The Role<br></strong><br></div><div>We're hiring Software Engineers to own core platform systems as we scale. This is a high-ownership role on a small team. You'll shape technical direction, make architectural decisions, and ship end-to-end. The specific problems will shift as we grow - what stays constant is that you'll own technically complex systems with direct, measurable business impact. You'll work closely with the rest of the engineering team as well as the ops team that manages client relationships.<br><br></div><div><strong>Requirements<br></strong><br></div><div><strong>The Kind of Work You'll Do<br></strong><br></div><div>To give you a sense of the problems on - not an exhaustive list, but representative of the type and complexity of work at this level:<br><br></div><div><strong>Decision systems.</strong> Building the logic that determines which customers to contact, when, and why - and making that logic configurable, auditable, and increasingly intelligent over time.<br><br></div><div><strong>Data infrastructure.</strong> Making our data trustworthy, queryable, and actionable - the analytics foundation that powers targeting, reporting, and client-facing products.<br><br></div><div><strong>Supply and demand.</strong> Connecting real-time technician availability to outreach decisions, agent conversations, and client reporting so the platform responds to what's actually happening on the ground.<br><br></div><div><strong>Client-facing visibility.</strong> Our clients need to see what's happening with their campaigns without emailing us. That means dashboards, attribution, full-funnel tracking, and alerting - built on the analytics layer and designed for people who aren't technical.<br><br></div><div><strong>System evolution.</strong> We have production systems serving real clients that need to be replaced incrementally. You'll design migration strategies, run parallel validation, and cut over without disrupting active campaigns.<br><br></div><div><strong>What We're Looking For<br></strong><br></div><div><strong>You drive impact.</strong> You work to find the next thing big thing that will bring value to the team and company. You influence the team and company in an honest and positive way. You build up and support your teammates.<br><br></div><div><strong>You've built systems that make decisions at scale.</strong> Whether that's ad targeting, recommendation engines, marketplace matching, or campaign orchestration - you've designed pipelines where the system decides who gets what, and you've dealt with the operational complexity that comes with it.<br><br></div><div><strong>You think in data models.</strong> You know how to design schemas that absorb business complexity without becoming unmaintainable. You're comfortable with the tradeoffs between normalized relational models, EAV patterns, and JSONB escape hatches - and you know when each is appropriate.<br><br></div><div><strong>You're pragmatic about shipping.</strong> You design for incremental delivery, not big-bang rewrites. You've migrated production systems while they were running and know what it takes to do that safely.<br><br></div><div><strong>You close the loop.</strong> You don't just build the pipeline - you think about how to measure whether it's working, how to surface failures before clients notice, and how to use outcome data to improve the system over time.<br><br></div><div><strong>You write clearly.</strong> Engineers at UpSmith write design docs that the team can build from. You'll spend meaningful time articulating your approach before you start coding.<br><br></div><div><strong>Technical Environment<br></strong><br></div><ul><li><strong>Backend:</strong> Python, PostgreSQL, SQLAlchemy</li><li><strong>Data:</strong> dbt, Prefect, incremental models, SCD Type 2 snapshots</li><li><strong>Infrastructure:</strong> Kubernetes, AWS (S3, SQS, EventBridge)</li><li><strong>AI/ML:</strong> LLM-powered conversational agents, with growing opportunities to introduce ML-based optimization into targeting and prioritization</li><li><strong>Integrations:</strong> ServiceTitan (field service management), CRM systems</li></ul><div><br><strong>Benefits<br></strong><br></div><ul><li>Early-stage equity in a company with strong revenue growth and a clear path to scale</li><li>High ownership - you'll shape technical direction, not implement someone else's spec</li><li>A small team where your work has visible, measurable impact on client outcomes</li><li>Remote-first with flexibility to work where you're most productive</li></ul><div><br></div><div><strong>About UpSmith<br></strong><br></div><div>UpSmith is an AI-powered platform for home services companies. Our AI agents automate customer outreach at scale - booking maintenance appointments, following up on estimates, confirming jobs, and re-engaging lapsed customers on behalf of HVAC, plumbing, and electrical companies across the US.<br><br></div><div>We're a small engineering team where every system we build directly drives revenue for our clients. The feedback loop is tight and the stakes are real - something breaks or underperforms, clients notice the same day.</div>

AI Software Engineer

<h3>The Role</h3><div>Cloverleaf transforms how teams understand themselves and each other <strong>— and customer success is where that impact grows. </strong>As a Customer Success Manager, you’ll serve as a <strong>strategic partner to HR, Learning &amp; Development, and People leaders</strong>, helping them deeply embed Cloverleaf into their most important talent initiatives and business processes.<br><br></div><div><em>Because this role spans enterprise, mid-market, and coach/partner accounts, we’re seeking someone with </em><strong><em>3–5 years of B2B SaaS customer success or account management experience </em></strong><em>who can own the strategic customer journey focusing on adoption and expansion, and operate with confidence across diverse customer environments.<br></em><br></div><div>This is far more than a relationship management role. You’ll think like a consultant and approach every account with a <strong>land-and-expand mindset</strong>; driving the kind of deep, durable adoption that naturally opens doors to new use cases, new stakeholder groups, and revenue growth.<br><br></div><h3><strong>What You'll Do</strong></h3><div>You’ll be the trusted strategic advisor helping customers get maximum value from Cloverleaf — and grow their partnership over time.<br><br></div><ul><li><strong>Own a diverse book of business </strong>across enterprise, mid-market, and coach/partner segments, serving as the primary point of contact and trusted advisor throughout the customer lifecycle</li><li><strong>Build deep, multi-threaded relationships </strong>with HR leaders, L&amp;D professionals, People Operations teams, and executive sponsors to understand their business priorities and organizational challenges</li><li><strong>Act as a strategic consultant </strong>who maps Cloverleaf’s capabilities to customers’ existing workflows from onboarding programs and leadership development tracks to manager enablement, performance cycles, and engagement strategies</li><li><strong>Develop and execute tailored success plans </strong>anchored to measurable business outcomes: reduced time-to-productivity, stronger collaboration scores, improved 360 feedback results, and more</li><li><strong>Drive land-and-expand growth </strong>within each account: start with deep adoption in an initial team or use case, then leverage that success to expand into new business units, stakeholder groups, and initiatives</li><li><strong>Proactively identify expansion opportunities </strong>by connecting evolving customer needs to additional Cloverleaf use cases, positioning the platform as an integral part of the customer’s people strategy, not a standalone tool</li><li><strong>Monitor customer health metrics and usage data </strong>to identify risk signals and growth opportunities, using AI-powered tools and data-driven insights to prioritize outreach and deliver timely interventions</li><li><strong>Lead strategic business reviews and executive check-ins </strong>that go beyond usage reporting to demonstrate tangible business impact, surface recommendations, and plant seeds for expansion</li><li><strong>Collaborate cross-functionally </strong>with Implementation Specialists, Support, Sales, and Product to ensure seamless handoffs, resolve issues quickly, and relay customer feedback that shapes the roadmap</li><li><strong>Track and report on key CS metrics </strong>including Net Revenue Retention, logo retention, NPS, adoption milestones, and health scores — using data to drive strategy and demonstrate impact</li></ul><div><br></div><h3>Who You Are</h3><div>You’re consultative, curious, and energized by helping customers succeed. You can zoom out to understand a customer’s business strategy and zoom in to solve the adoption challenge in front of you. You love building relationships, connecting the dots, and making a real difference in how organizations develop their people.<br><br></div><div>You’ll thrive in this role if you:<br><br></div><ul><li>Think and communicate like a strategic partner and can influence stakeholders from end users to C-suite executives</li><li>Are naturally consultative and ask thoughtful questions that uncover what customers actually need to succeed</li><li>Get energized by connecting business problems to platform solutions and articulating the <em>why</em> behind every recommendation</li><li>Stay calm and adaptable when priorities shift (they will!), and know how to keep accounts on track through ambiguity</li><li>Love using data, AI tools, and automation to work smarter and deliver more proactive, personalized outreach at scale</li><li>Work well across teams and communicate clearly whether you’re presenting in an executive QBR or collaborating with Product on a feature request</li></ul><div><br></div><h3>What You Bring</h3><div><strong><br>Required</strong></div><ul><li>3–5 years of experience in <strong>Customer Success, Account Management, or a strategic client-facing role </strong>within B2B SaaS</li><li>Demonstrated ability to <strong>manage and grow a portfolio of accounts </strong>with a land-and-expand approach owning renewals, identifying expansion opportunities, and driving revenue growth</li><li>Track record operating as a strategic partner with strong <strong>consultative and strategic thinking skills</strong>, with the ability to understand a customer’s business landscape and influence stakeholders at all levels</li><li>Outstanding <strong>written and verbal communication skills</strong>, with a confident customer-facing presence in business reviews, executive conversations, and cross-functional sessions</li><li>Ability to interpret and act on <strong>customer health data, usage analytics, and AI-driven insights </strong>(e.g., predictive churn signals, engagement scoring) to drive proactive account strategies</li><li>Experience guiding customers through <strong>organizational change</strong>, including stakeholder alignment, user adoption strategies, and embedding new tools into established workflows</li><li>Comfort operating in a <strong>fast-paced startup environment </strong>where resourcefulness, adaptability, and ownership are essential</li></ul><div><strong><br>Preferred</strong></div><ul><li>Experience in a <strong>SaaS startup environment</strong>, with familiarity with the pace, ambiguity, and opportunity of high-growth companies</li><li>Background in or deep familiarity with <strong>Human Resources, Talent Development, Learning &amp; Development, or Organizational Development</strong></li><li>Experience with <strong>behavioral assessments or personality frameworks </strong>(e.g., DISC, Enneagram, CliftonStrengths, 16-Types) or coaching methodologies</li><li>Experience with <strong>Customer Success Platforms </strong>(e.g., Vitally, ClientSuccess, Gainsight, ChurnZero) and CRM tools (Salesforce, HubSpot)</li><li>Exposure to <strong>AI applications in customer experience</strong>, including predictive analytics, automated engagement tools, or AI copilots</li><li>Experience using <strong>data visualization or BI tools </strong>(e.g., Looker, Tableau, Sigma, Omni) to communicate customer outcomes and portfolio health</li></ul><div><br></div><h3>Success in this Role</h3><ul><li><strong>Cloverleaf is embedded into customers’ core people processes,</strong> not treated as an add-on, resulting in deep, durable adoption that naturally creates expansion opportunities.</li><li><strong>Accounts consistently grow over time through a land-and-expand motion:</strong> initial deployments expand into new departments, use cases, and stakeholder groups, directly contributing to revenue growth.</li><li><strong>Customers can clearly articulate how Cloverleaf contributes to their business outcomes</strong> whether that’s improved team performance, stronger leadership pipelines, faster onboarding, or higher engagement scores.</li><li><strong>Net Revenue Retention and logo retention targets are met or exceeded quarter over quarter,</strong> with expansion revenue driven by adoption-led growth rather than transactional upsells.</li><li><strong>Customers are engaged advocates</strong> who participate in case studies, referrals, and community activities because they see Cloverleaf as a true strategic partner.</li><li><strong>Customer health scores improve across the portfolio,</strong> with proactive interventions reducing churn risk before it escalates.</li><li><strong>Cross-functional collaboration is seamless,</strong> with clear feedback loops between CS, Product, Sales, and Implementation that improve the overall customer journey and inform product strategy</li></ul><div><br></div><h3>How We Unleash You to Do Your Best Work</h3><ul><li>Flexible PTO and work schedule - with a minimum of 2 full weeks off per year</li><li><em>Company paid</em> full benefits, including medical, dental, vision, life insurance, and more!</li><li>Recognition rewards and monthly stipend for wellness, technology, pet care, or student loans</li><li>Macbook and home-office set-up stipend</li><li>401k benefits including a match with immediate vesting</li><li>Truly values-driven team (ask us about it!)</li></ul><div><br><br></div><h3>Who We Are</h3><div>Cloverleaf connects siloed HR data and team collaboration tools to deliver personalized, actionable development at scale. Built on validated assessments like DISC, Enneagram, CliftonStrengths, and 16 Types, plus real-time insights, it strengthens team alignment, communication, and performance for over 30,000 teams worldwide.<br><br></div><div><strong><em>Cloverleaf is on a mission to unleash people to do their best work.&nbsp;<br></em></strong><br></div><div><em>We believe that people should be passionate and engaged with the work that they are doing, starting with our own team.</em></div>

Customer Success Manager

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We are looking for an Enterprise Customer Success Manager to join our growing Customer Success Team. As an Enterprise Customer Success Manager, you will report to the Manager of Enterprise Customer Success and will be focused on our largest and most strategic customers' product adoption, utilization, and overall satisfaction.</div><div><br>Are you a former nonprofit fundraiser or leader looking for a career change? Perhaps a consultant in the nonprofit sector? Your nonprofit knowledge is an asset and if you are hungry for a new challenge this is the opportunity for you!&nbsp;</div><div><br>In this role, you will work closely with teams across the company including Marketing, Sales, and Revenue Enablement to help maximize our growth. Your responsibilities will include supporting strategic enterprise-level customers in strengthening their donor relationships, selling upgrades and add-ons to our current customers, and working on renewals of annual contracts. You will serve as the primary point of contact for our nonprofit customers, collaborating closely with them to understand their unique needs, goals, and challenges. By leveraging your expertise in both our platform and the nonprofit industry, you will drive adoption, retention, and expansion initiatives, ultimately contributing to the long-term success and growth of our customers.</div><div><strong><br>Responsibilities</strong></div><ul><li>Customer Relationship Management: Serve as a dedicated point of contact, accompanying customers on their journey from sales closure through the entire lifecycle. Cultivate deep, meaningful multi-threaded relationships, ensuring customer loyalty and trust with all key stakeholders for optimized product adoption.</li><li>Proactive Issue Resolution: Anticipate customer issues and proactively address them before they escalate. Your proactive approach distinguishes you from traditional customer service, turning potential problems into opportunities for customers and Virtuous alike.</li><li>Strategic Account Expansion: Understand each customer’s unique needs, allowing you to suggest innovative solutions that enhance their success with our products. Identify organic upsell opportunities by comprehensively understanding their use-case, ultimately driving business growth.</li><li>Advocacy and Collaboration: Advocate for Virtuous by generating excitement about upcoming product launches and updates. Collaborate with internal teams including customer success, sales, support, and product, voicing customer concerns and needs and ensuring a customer-first approach company-wide.</li><li>Product Expert: Provide strategic product support and comprehensive guidance on best practices. Your expertise ensures customers seamlessly adopt our products, enhancing their overall experience and deepening customer trust.</li><li>Issue Identification and Resolution: Handle complex customer issues with efficiency and professionalism. Offer tailored product and service solutions to address customer pain points, demonstrating Virtuous’ commitment to customer satisfaction and project manage resolution strategies through completion.</li><li>Strategic Vision: Adopt a bird’s eye perspective on customer interactions, focusing not only on immediate gratification but also long-term stability and proactive forward thinking. Leverage this high-level view to identify potential challenges and convert them into cost-saving solutions for both customers and Virtuous.</li><li>Renewals Management and Upsell Strategy: Take ownership of customer renewals and upsell cycles, meticulously managing the process from initial outreach through contract close. Demonstrate a deep understanding of Virtuous contracts, ensuring compliance and favorable terms for both parties. Engage in strategic negotiation discussions, leveraging your knowledge of customer needs and our product offerings. Display creativity in pricing strategies, tailoring solutions to meet customer requirements while optimizing revenue for Virtuous. Your ability to navigate the renewal and upsell process contributes significantly to customer retention and revenue growth, ensuring mutually beneficial outcomes for Virtuous and our valued clients.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>Customer-Centric Focus: Deep understanding of customer needs and a passion for ensuring their success with Virtuous products.</li><li>Previous Nonprofit Experience: Experience in the nonprofit sector, understanding how nonprofits operate and fundraise.</li><li>Relationship Building: Strong propensity for relationship building, enjoying forming and maintaining meaningful customer relationships.</li><li>Proactive Problem-Solving: Proven ability to identify and address customer issues before they escalate, demonstrating a proactive and solution-oriented approach.</li><li>Collaborative Mindset: Ability to collaborate effectively with cross-functional teams, ensuring seamless communication and a unified customer-centric approach.</li><li>Technical Proficiency: Strong technical acumen to provide product support and guidance.</li><li>Sales Acumen: Ability to identify upsell and cross-sell opportunities based on a deep understanding of the client’s use-case and needs.</li><li>Project Management: Organizational skills, with the ability to prioritize effectively along with critical thinking abilities to balance customer needs with Virtuous' objectives.</li><li>Proficiency in working with CRMs, email marketing, and other technology.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Enterprise Customer Success Manager

<div><em>Remote (U.S. Based)<br></em><br></div><div><em>The Christian Broadcasting Network (CBN)</em> is looking for a <strong>DevOps Engineer</strong> with experience in the D365 Power Platform to join our IT team! This position is responsible for ensuring the stability, scalability, and efficiency of application environments, with a focus on system reliability, automation, and seamless deployment pipelines. This critical role will focus on the administration, stability and efficiency of Microsoft Dynamics 365 (D365) CRM and our financial transaction processing.&nbsp; Serving in this position facilitates ministry activities and contributes to CBN’s Biblical mission to advance the Gospel of Jesus Christ worldwide.<br><br></div><div>We are looking for someone who can proactively monitor system health, troubleshoot production issues, support CI/CD pipelines, and collaborate with teams across IT, Development, and Operations to enhance system performance and enable effective service delivery. Responsibilities include supporting legacy applications as well as driving the transition to cloud-based infrastructure and modern DevOps practices.<br><br></div><div><strong>The successful candidate will have the following qualifications:<br></strong><br></div><ul><li>A bachelor’s degree in Programming/Systems, Computer Science, or related field or equivalent work experience</li><li>1+ years of experience with Microsoft Dynamics 365 CRM and Power Platform</li><li>Proven experience in DevOps, system administration, or infrastructure support roles</li><li>Familiarity with CI/CD pipelines, infrastructure-as-code (IaC), and automation tools</li><li>Broad understanding of content and content organization</li><li>Proficiency with scripting languages such as PowerShell, React, SQL, and optionally Python or T-SQL</li><li>Experience with SQL and troubleshooting data flow/integration issues</li><li>Excellent verbal, written, and other media communication skills</li><li>Integrative thinking, analytical and problem-solving skills</li><li>Self-motivated with ability to work independently and be an effective member of a team</li><li>Excellent project management and organizational skills with attention to detail</li><li>Strong interpersonal skills with ability to establish effective rapport with all levels of CBN staff and outside public</li><li>Demonstrate life application of Biblical principles and practices in alignment with CBN’s non-profit Christian mission</li></ul>

DevOps Engineer

<div><strong>Who We Are&nbsp; </strong><br>Servant Keeper is on a mission to multiply ministry impact. <br>&nbsp;<br>We’re not just a software company — we’re a mission partner to the 30,000+ churches and nonprofits we serve. Every feature we build, every phone call we make, and every relationship we nurture helps ministry leaders focus less on admin and more on what matters most — serving their people.&nbsp; <br>&nbsp;<br>Our software and support equip thousands of faith-based organizations with tools that are powerful, easy to use, and backed by a team that truly cares. We’re building toward an ambitious growth goal, and we’re doing it with passion and purpose.&nbsp; <br>&nbsp;<br>Our Core Values aren’t just wall art — they’re how we operate:&nbsp; <br>&nbsp;<br>🙌 Servant Heart – We lead by serving first&nbsp; <br>💪 Grit – We find a way, even when it’s hard&nbsp; <br>🚀 Never Satisfied – We improve relentlessly&nbsp; <br>🤝 Community – We are better together&nbsp; <br>✅ Do What You Say – Integrity is non-negotiable&nbsp; <br>&nbsp;<br><strong>What You’ll Do&nbsp; </strong><br>&nbsp;<br>As a Customer Success Manager (CSM), you will drive growth within our current customer base by joining one of our Success teams focusing on attaching giving, increasing giving volume or identifying upsell opportunities for our ministry partners. You will work closely with our partners to develop relationships, understand needs, identify opportunities for expansion, and provide solutions that enhance their overall success with our ChMS and Giving solutions. As a CSM at Servant Keeper, culture and compassion are paramount - you will work directly with church &amp; non-profit leaders and staff to identify their needs and share how our solution and partnership will help their ministry to thrive. You’ll do this by collaborating and engaging cross-functionally:&nbsp;<br><br></div><ul><li>Work closely with Sales, Support, Marketing, and Product teams to align on strategies, share insights, and ensure partner success across departments.&nbsp;</li><li>Participate in cross-functional initiatives to improve partner experiences and streamline upsell processes.&nbsp;<br><br></li></ul><div>You will initially focus on one of the following areas:&nbsp;<br><br>1. Attach Giving to Existing ChMS Partners&nbsp;</div><ul><li>Actively manage a reactive and proactive giving attachment pipeline to help exiting partners reach their ministries financial goals.&nbsp;</li></ul><div>2. Increase Giving Volume&nbsp;</div><ul><li>Engage partners to help grow their ministry by increasing overall giving volume. &nbsp;</li><li>Collaborate to develop strategies to future driving giving attachment and usage.&nbsp;</li></ul><div>3. Upsell &amp; Expand Current Partner Relationships&nbsp;</div><ul><li>Manage a reactive and proactive upsell and add-on pipeline respond in a timely and effective manner by discovering partner needs and selecting additional products to drive value for their ministry.&nbsp;</li><li>Develop and maintain strong relationships with key decision-makers, leveraging those connections to secure new business and additional product adoption.&nbsp;<br><br></li></ul><div><br><strong>What You Bring &nbsp;<br></strong><br></div><ul><li>Proven experience in customer success, sales, or account management, ideally with a focus on upselling or expansion.&nbsp;</li><li>Strong understanding of giving products or services (experience in nonprofit, church, or faith-based sectors is a plus).&nbsp;</li><li>Excellent communication and presentation skills, with the ability to create and deliver impactful webinar content.&nbsp;</li><li>Highly organized with the ability to manage multiple partner relationships and projects simultaneously.&nbsp;</li><li>Results-oriented mindset with a track record of driving growth and achieving sales goals.&nbsp;</li><li>Proficient in CRM systems and sales tools (e.g., Salesforce, HubSpot) and webinar platforms (e.g., Zoom, GoToWebinar).&nbsp;<br><br></li></ul><div><strong>What You Get &nbsp;<br></strong><br></div><ul><li>A mission-driven role where your work truly matters &nbsp;</li><li>Competitive pay&nbsp;</li><li>A team that’s purpose-first and people-always&nbsp;</li><li>For Full-Time Employees:&nbsp;</li><li>Unlimited Paid Time Off&nbsp;</li><li>Competitive medical, dental, and vision insurance&nbsp;</li><li>Short term and Long Term disability insurance&nbsp;</li><li>Life insurance&nbsp;</li><li>HSA and FSA options&nbsp;</li><li>401(k) with company match&nbsp;</li><li>Access to wellness resources&nbsp;</li></ul>

<div><strong>About The Role<br>The following areas are approved as remote work locations for this position: Sacramento, Bay Area CA., Miami, FL., Chicago, IL., Baltimore, MD., Detroit, MI., Minneapolis, MN., Cincinnati, OH., Houston, TX.. All other locations are not in consideration for this role at this time.</strong></div><div><br></div><div>The primary goal of the Mid Market Account Executive is to generate leads, develop an account portfolio, and close deals in order to meet quarterly sales booking and revenue quotas in the assigned geographic territory.</div><div><br><em>Named as one of BuiltIn ‘</em><strong><em>Best Places to Work</em></strong><em>’ in Seattle, Denver and Dallas for 2025; ranked number </em><strong><em>10</em></strong><em> by Seattle Business Magazine in the ‘</em><strong><em>Washington’s 100 Best Companies to Work For’</em></strong><em> list in the large companies category for 2024; named as a 2025 '</em><strong><em>Best Places to Work for Women'</em></strong><em> by Best Companies Group.</em></div><div><br><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical, Dental, and Vision for employee</li><li>70%+ employer-paid premiums for Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid company holidays</li><li>15 days PTO to start, increases with tenure&nbsp;</li><li>Paid parental and adoption leave</li><li><strong>Pay Range, $60k-$80k base + $71.5k-$80k variable = $131.5k-$160k OTE</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>What You'll Do</strong></div><ul><li>Build a pipeline of prospects and manage the sales stages from initiate to close.</li><li>Generate list of prospective churches through research, cold-calling, internet and professional network.</li><li>Required to visit 30-40 churches a month in person.</li><li>Meet and exceed sales revenue and booking goals and overall objectives.</li><li>Educate prospects and clients about Pushpay’s products and services through presentations and product demonstrations.</li><li>Clearly articulate Pushpay’s value proposition and return on investment.</li><li>Build strong interpersonal relationships with church leaders in the assigned geographic territory.</li><li>Collaborate and work with internal Pushpay teams: SDR’s, AE’s, Sales Managers, Marketing team, other partner affiliates to execute company initiatives.</li><li>Plan, direct and coordinate sales support activities, including management of the sales pipeline through Salesforce.</li><li>Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.</li><li>Involved in all phases of the sales lifecycle including: identifying and developing leads; developing value propositions; financial deal structuring; to contract negotiation and closing.</li><li>Share industry, deal, and sales “best practice” knowledge with other members of the sales team.</li><li>Be a continuous learner of the competitive landscape (strengths, weaknesses, benefits) and determine how to position Pushpay to win.</li><li>Collaborate with the Partner Success team and Implementation Team to ensure that expectations set during the sales process are met in delivery.</li><li>Provide ongoing feedback that would aid in identifying new market opportunities.</li></ul><div><br><strong>What You'll Bring</strong></div><ul><li>Must have 3-5 years+ successful sales experience.</li><li>Experience in selling in the technology field, preferably SaaS Solutions.</li><li>Working knowledge and/or experience in the faith sector, is a plus.</li><li>Deep understanding of the sector culture, leaders, organizations, and structures.</li><li>Knowledge of the growing church market.</li><li>Strong communication, organizational, and presentation skills with ability to influence decisions.</li><li>Exhibit analytical and problem solving skills and excellent verbal/written skills.</li><li>Proven track record in new business development.</li><li>Experience canvassing and cold-calling into various types of organizations with evidence of success.</li><li>Understand and manage complex sales cycle from researching a prospect, to scheduling demos, negotiation, to contract, and closing a deal.</li><li>Proven negotiation skills.</li><li>Understanding of managing prospects through a CRM application.</li><li>Strong computer skills required for job functions: Mac OSX, Google Platforms Excel, and PowerPoint.</li><li>Self motivated, creative, flexible.</li><li>Prolonged periods of sitting at a desk and working on a computer.</li></ul>

Account Executive, Mid-Market

<div>Global Media Outreach harnesses the power of digital technology to spread the gospel around the globe. Through advanced data-driven strategies, we connect with millions, fostering their spiritual growth in Christ. We aim to offer every person on Earth the chance to discover Jesus via various digital channels, creating a faith-based community that unites volunteers with individuals worldwide seeking spiritual enlightenment.<br><br>We are seeking a <strong>QA Engineer</strong> to join our Technology Solutions team. This role ensures the quality and reliability of our digital platforms through robust testing, automation, and documentation. You’ll be responsible for testing web and mobile applications, APIs, and system workflows to ensure a seamless experience for seekers and volunteers around the world. This is a hands-on role that requires a detail-oriented mindset, strong collaboration skills, and a passion for delivering high-quality software to advance a meaningful mission.<br><br></div><div><strong>Responsibilities of the Role<br></strong>This role will work closely with engineering, product, and data teams to uphold our commitment to excellence in software delivery. This role will report directly to the Director of Support and work closely with the Sr. Director of Solutions.<br><br></div><div><em>Test Planning &amp; Execution<br></em><br></div><ul><li>Develop and execute test plans, test cases, and test scripts for functional, regression, performance, and integration testing in collaboration with a cross-functional team of staff and volunteers.</li><li>Conduct end-to-end testing of new features, bug fixes, and system enhancements across web, mobile, and backend systems.</li><li>Collaborate with developers during sprint cycles to ensure testability and quality of new code.</li><li>Implement and maintain automated test suites using Jest, Jasmine, and Cypress.</li></ul><div><br><em>Automation &amp; Continuous Integration<br></em><br></div><ul><li>Build and maintain automated test suites using tools such as Selenium, Postman, Cypress, or similar.</li><li>Integrate automated testing into CI/CD pipelines to improve deployment confidence and reduce regressions.</li><li>Maintain documentation of automated test coverage and ensure it aligns with evolving codebases.</li></ul><div><br><em>Bug Reporting &amp; Quality Metrics<br></em><br></div><ul><li>Log detailed bug reports and track resolution through tools such as GitHub Issues or Jira.</li><li>Proactively identify edge cases and inconsistencies in user flows, business logic, and API responses.</li><li>Collaborate with team members to improve processes that ensure scalable and sustainable quality assurance practices.</li></ul><div><br><em>Collaboration &amp; Documentation<br></em><br></div><ul><li>Partner with the product and UX teams to understand acceptance criteria and ensure test cases align with user expectations.</li><li>Maintain clear and up-to-date QA documentation, including test cases, testing processes, and release notes.</li><li>Participate in sprint planning, retrospectives, and release meetings, representing QA priorities and timelines.</li></ul><div><br><strong>Skill Requirements for the Role<br></strong><br></div><ul><li>Bachelor’s degree in Computer Science, Information Technology, or related field—or equivalent work experience.</li><li>3+ years of experience in software QA or test engineering.</li><li>Strong understanding of QA methodologies, tools, and processes for web and mobile applications.</li><li>Hands-on experience with test automation frameworks and scripting languages.</li><li>Familiarity with RESTful APIs and tools like Postman or Swagger for API testing.</li><li>Experience working within Agile/Scrum environments.</li><li>Excellent problem-solving, critical thinking, and communication skills.</li></ul><div>&nbsp;<br><strong>Bonus Skills<br></strong><br></div><ul><li>Experience testing in cloud-based environments (AWS, GCP, or Azure).</li><li>Familiarity with database testing and writing basic SQL queries.</li><li>Exposure to testing Salesforce and HubSpot workflows, forms, or APIs.</li><li>Background in nonprofit or faith-based organizations.</li><li>Experience with basic application/API security testing.</li></ul><div>&nbsp;</div><div><strong>Additional Requirements<br></strong><br></div><ul><li>This position is fully remote.</li><li>Only U.S.-based applicants will be considered.</li><li>Applicants must be authorized to work in the U.S.</li><li>Alignment with our Statement of Faith is required.</li></ul><div><strong>To Apply<br></strong>If you have a passion for leading both innovation and support in a mission-driven technology environment, we encourage you to apply. Please submit your <strong>resume</strong> and a <strong>cover letter below. </strong>Your cover letter should detail your interest in joining Global Media Outreach and highlight your experience and skills.&nbsp;<br><br></div><div>Join us in our mission to make a significant global impact through innovative digital means, spreading the gospel and connecting people with the message of Jesus Christ!<br><br></div>

QA Engineer

<div><strong><br>About Company<br></strong><br></div><div>Samaritan Ministries is a Biblical solution to health care. It is not insurance. We deliver authentic, compassionate, and personal service in the name of Christ to enable and inspire members to provide for one another’s medical needs through prayer, encouragement, and financial support.<br><br></div><div>From demonstrating Christ-centered compassion to modeling best practices in health care sharing, Samaritan Ministries is committed to keeping Jesus at the center of everything we do. The way we interact with our colleagues and engage with our members is a testament that we are ultimately serving Christ and His Kingdom.<br><br></div><div><strong><br>Summary<br></strong><br></div><div>To faithfully support the mission of Samaritan Ministries by providing dependable technical support, configuration, and data management within HubSpot CRM and its integrated systems. This role ensures accurate, clean, and well-maintained data while resolving support requests, troubleshooting issues, and implementing practical technical solutions that enable internal teams to serve members effectively. The HubSpot Technical Support Specialist contributes to system integrity, operational efficiency, and automation efforts, while developing technical expertise in CRM administration, problem-solving, and workflow optimization in support of the ministry’s work.<br><br></div><div><strong><br>Competencies<br></strong><br></div><ul><li>Neighbor Focus</li><li>Collaborating with Others</li><li>Pursuing Excellence</li><li>Problem Solving</li><li>Attention to Detail</li><li>Systems Integration</li><li>Marketing Automation</li><li>Technical Troubleshooting</li><li>Acting with Integrity, Empathy, and Compassion</li><li>Fostering Communication</li><li>Data Accuracy and Integrity</li><li>Integration Awareness</li></ul><div><br><strong><br>Key Responsibilities<br></strong><br></div><ul><li>Configure and maintain HubSpot CRM properties, forms, and workflows under guidance from senior team members.</li><li>Support data entry and migration; ensure accuracy within HubSpot CRM and connected integrations.</li><li>Handle internal tickets and requests related to HubSpot troubleshooting and configuration.</li><li>Assist in setting up automation processes for customer success, marketing, and sales activities.</li><li>Monitor HubSpot performance and troubleshoot basic technical issues; escalate complex problems as needed.</li><li>Maintain data integrity through regular audits and cleanup tasks.</li><li>Assist with integration setup between HubSpot and third-party tools (e.g., email, analytics, reporting platforms).</li><li>Generate and customize dashboards and reports to track KPIs and campaign performance.</li><li>Learn and apply HubSpot best practices for CRM optimization and automation.</li><li>Participate in training sessions to gain technical certifications and expand HubSpot expertise.</li></ul><div>&nbsp;<br><br></div><div><strong><br>Qualifications and Experience<br></strong><br></div><ul><li>Bachelor’s degree in Marketing, Business, Information Systems, or a related field. Equivalent experience may be considered in place of a degree.</li><li>Coursework in CRM systems, marketing automation, or data management preferred.</li><li>2+ years of experience in a CRM support, marketing operations, or technical support role required.</li><li>Familiarity with HubSpot CRM, and basic understanding of marketing automation and CRM concepts required.</li><li>Exposure to data migration, workflow automation, or integration setup preferred.</li><li>Preferred Certifications: HubSpot Marketing Software Certification, HubSpot Sales Software Certification, HubSpot Reporting Certification, Google Analytics Certification (for reporting and analytics exposure), and Basic HTML/CSS training (for email template customization).</li><li>Knowledge of HubSpot CRM fundamentals (properties, forms)</li><li>Knowledge of Data management principles (data entry, migration, integrity)</li><li>Knowledge of marketing automation concepts and CRM workflows</li><li>Knowledge of reporting fundamentals (creating dashboards, interpreting KPIs).</li><li>Basic knowledge of HTML/CSS for email template customization</li><li>Conceptual understanding of integrations and APIs</li><li>Good customer service mindset for internal stakeholders and clear communication with cross-functional teams</li><li>Demonstrates strong technical curiosity to evaluate and implement system integrations and automation opportunities</li><li>Learning agility to acquire HubSpot certifications and advanced features</li><li>Strong analytical and problem-solving skills and Attention to detail for data accuracy and system integrity</li><li>Ability to learn technical concepts quickly and apply them effectively</li><li>Ability to do basic troubleshooting for HubSpot configurations</li><li>Ability to manage time well and able to prioritize support tickets</li><li>Ability to troubleshoot technical issues and resolve system-related problems</li><li>Ability to think analytically for data interpretation and workflow optimization</li><li>Applies a process‑improvement mindset to drive operational efficiency</li><li>Collaborates effectively and builds influence across cross‑functional teams</li><li>Thrives with resilience and Adaptability in a fast‑paced, dynamic environment</li></ul><div>&nbsp;</div><div><strong>Additional Information<br></strong><br></div><ul><li>Tasks are normally conducted in a regular office environment, requiring use of computer, mouse, drawing tablet, and other standard office equipment.</li><li>Staff will observe safety principles while performing the duties of the position.</li><li>Staff may be required to travel and have a valid driver’s license.</li><li>May need to lift and move items up to 35 lbs. on occasion.</li><li>This position requires an active commitment to the mission and values of SMI. In the course of performing job duties, the employee will act in a manner that is Christ-honoring as well as Christ-like, demonstrating a personal Christian faith and witness in all interpersonal interactions.</li></ul><div>&nbsp;</div><div><strong>Pay Range: $61,600-$91,100 </strong><em>Starting pay usually falls within the lower half of the pay range and is determined by experience, skills, and education. </em>​<br><br>Benefits Include:​</div><ul><li>Performance-based incentive pay​</li><li>SMI Membership with monthly healthcare bonus​</li><li>Health Insurance: MEC plan with employer HSA contribution​</li><li>401K Retirement plan with employer contribution​</li><li>Life Insurance ​</li><li>Short-term disability​</li><li>Dependent Care Flexible Spending Account​</li><li>Time Off: 9 company paid holidays, 5 missions days accrued annually, maternity and paternity leave, FMLA, Bereavement, and weekly accrued PTO (40 hours to use after 30 days + 80 hours accrued for 48 weeks)​</li><li>Health club or home workout benefits for participating staff​</li><li>Formal staff development and leadership training​</li><li>Spiritual support and counseling through our staff support office​</li><li>Repeatedly certified as a Best Christian Workplace</li></ul>

HubSpot Technical Support Specialist

<div><strong>About Us</strong></div><div><br>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br>&nbsp;</div><div><br>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><br>Find our core values &amp; more <a href="https://virtuous.org/company/about/"><strong>here</strong></a>.</div><div><strong><br>Position Summary</strong></div><div><br>The CX Enablement Specialist will support the development and administration of new employee onboarding and ongoing enrichment activities. In addition, this role will create and maintain internal process documentation and training materials for members of the CX department. This includes developing role-based resources for standard practices, documenting and distributing key talking points for product features or processes, and keeping documentation accurate, up-to-date, and easily accessible for the team. This role also supports customer education initiatives, including customer-facing content creation (eLearning video academy, knowledge base, in-app experiences, and interactive training).</div><div><strong><br>Responsibilities</strong></div><ul><li>Support the development and administration of new hire onboarding and ongoing training plans for various roles within the Customer Experience department.</li><li>Create, update, and maintain process documentation and resources for the Customer Experience department.</li><li>Identify gaps in educational materials and recommend areas that need to be created, updated, or archived.</li><li>Review data and team workflows to identify opportunities for updates or additional training resources.</li><li>Maintain expertise in both the nonprofit industry and Virtuous products.</li><li>Contribute to customer education programs and experiences, including but not limited to elearning videos, knowledge base articles, in-app experiences, and interactive training materials, as needed.</li></ul><div><strong><br>You must have</strong></div><ul><li>2+ years of experience in instructional design, technical writing, or related e-learning content creation, specifically within the software or tech industry, with a portfolio that showcases your expertise in creating comprehensive resources.</li><li>Help Center Tool Proficiency: ZenDesk Guide or similar tools</li><li>eLearning Tool Proficiency: Thinkific, LearnUpon, Genially, Zoom Webinar, or similar</li><li>Video Editing Tool Proficiency: Camtasia, Descript, or similar</li><li>Project Management Tool Proficiency: Notion, Asana, or similar</li><li>In-App Experience Tool Proficiency: Chameleon, Pendo, ChurnZero, or similar</li><li>Exceptional ability to understand and document technical concepts and processes.</li><li>Strong written and verbal communication skills with the ability to convey complex information clearly in fluent English.</li><li>A keen eye for detail, consistency, and accuracy.</li><li>Experience collaborating with subject matter experts</li><li>Ability to proactively identify and apply AI solutions to streamline day-to-day work and elevate the quality, consistency, and impact of deliverables and processes.</li><li>Adaptability to the rapidly evolving needs of our training content</li><li>Facility with CRM software and technology (software training)</li><li>Basic understanding/familiarity with web design principles</li></ul><div><strong><br>Nice to have</strong></div><ul><li>Interest in content design, accessibility, or user experience.</li><li>Experience writing API documentation or working with APIs.</li><li>Experience with SEO and/or GEO</li><li>Experience in a customer-facing role</li><li>Experience working for nonprofit organizations or SaaS</li><li>An understanding of adult learning theory and concepts</li><li>Basic understanding/familiarity with XML, JavaScript, HTML, and CSS</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

CX Enablement Specialist

<div><strong>Sync with God</strong> is a 501C3, non-profit ministry, to unleash life-changing online discipleship groups on one virtual screen video chat, texting, lessons, journaling, discussions. We simplify Kingdom building, mentoring, and the spiritual growth process while leading more non-Christians to become Christians, so they don’t leave the faith. Short demo video http //bit.ly/sync_walkthru3<br><br><br></div><ul><li>Our Purpose Equipping Christians to bring non-Christians into the Kingdom of God while growing a worldwide movement of discipleship that Christians live 24/7/365.</li><li>Our Vision To increase discipleship, enhance evangelism, deepen the personal connections Christians have with one another, and lead more people to have a relationship with God.</li><li>Our Impact Ending the exodus of believers from the Kingdom of God, spreading the word of God to unreached people groups, and ending the growing drought of disciples, disciplers, and effective discipleship within Christianity today.</li></ul><div><br><strong>Focus </strong>&nbsp;WordPress (Divi), Google Workspace, Microsoft 365, Pathwright, Course Delivery &amp; Global Translation<br><br><strong>Status </strong>&nbsp;Remote Part‑Time Volunteer<br><br><strong>Organization </strong>&nbsp;Sync With God<br><br><strong>Reports To </strong>&nbsp;CEO<br><br><strong>Overview<br><br></strong>We are seeking a mission‑driven <strong>Chief Technical Officer (CTO)</strong> to lead the global technical infrastructure of Sync with God’s online discipleship platform. This leader will oversee the integration of <strong>WordPress (Divi Builder)</strong>, <strong>Google Workspace</strong>, <strong>Microsoft 365</strong>, and the <strong>Pathwright platform</strong> to ensure seamless course delivery, internationalization, security, communication, and scalability.<br><br>The CTO will build a technical architecture that supports <strong>global publishing, translation workflows, marketing funnels, automation, and multilingual course delivery</strong>.<br><br><strong>Responsibilities<br><br>Technical Leadership &amp; Systems Architecture</strong></div><ul><li>Develop and implement a long‑term digital strategy for course delivery, marketing, and international expansion.</li><li>Build an integrated ecosystem connecting&nbsp;</li><li>WordPress (Divi theme) — public-facing site &amp; landing pages</li><li>Google Workspace — team collaboration, cloud storage, workflows</li><li>Microsoft 365 — productivity suite, security, documentation</li><li>Pathwright — course delivery, user experience, assessments, certifications</li></ul><div><br><strong>WordPress &amp; Divi Management</strong></div><ul><li>Oversee all technical aspects of the SyncWithGod.com (or related) site.</li><li>Manage Divi layouts, child themes, page templates, and conversion‑optimized funnels.</li><li>Ensure mobile responsiveness, fast performance, and SEO readiness.</li><li>Manage hosting, backups, security, and plugin ecosystem.</li></ul><div><br><strong>Pathwright Technical Support &amp; Course Implementation</strong></div><ul><li>Serve as the primary technical lead for building, importing, and supporting courses in Pathwright.</li><li>Troubleshoot content delivery, user access, cohorts, pathways, and progress tracking.</li><li>Manage integrations between Pathwright and email platforms, CRM, analytics, and payment gateways.</li><li>Enable scalable translation workflows for international course rollout.</li></ul><div><br><strong>Productivity &amp; Collaboration Systems</strong></div><div>Configure and optimize Google Workspace for file management, forms, workflows, collaboration, and automation.</div><ul><li>Oversee Microsoft 365 for secure document management, SharePoint structure, Teams integration, and digital asset organization.</li></ul><div><br><strong>Multilingual Translation Infrastructure</strong></div><ul><li>Build systems for handling multi-language&nbsp;</li><li>course copies</li><li>subtitles / closed captions</li><li>websites</li><li>emails</li><li>downloadable resources</li><li>Implement translation workflows using AI, volunteers, or translation teams.</li></ul><div><br><strong>Marketing &amp; Automation Systems</strong></div><ul><li>Integrate marketing tools with WordPress &amp; Pathwright&nbsp;</li><li>email automation</li><li>CRM tagging</li><li>lead capture</li><li>funnel tracking</li><li>analytics</li><li>Support social media integration, video delivery, and content distribution.</li></ul><div><br><strong>Technical Support &amp; Training</strong></div><ul><li>Provide support to teams, partners, and course facilitators around the world.</li><li>Create onboarding documentation, training videos, and toolkits for course partners.</li><li>Establish help desk processes for global learners.<br><br></li></ul><div><strong>Qualifications</strong></div><ul><li>Experience as a CTO, Technical Director, Technical Project Manager, or Senior Web Architect.</li><li>Expert in WordPress + Divi Builder, including custom CSS and performance optimization.</li><li>Strong experience with Google Workspace and Microsoft 365 administration.</li><li>Familiarity with online learning platforms—preferably Pathwright.</li><li>Strong understanding of APIs, integrations, automation platforms (Zapier/Make), analytics, and email systems.</li><li>Ability to create scalable structures for internationalization and translation.</li><li>Clear communication skills with both technical and non‑technical stakeholders.</li><li>Passion for discipleship, online learning, and global ministry.<br><br></li></ul><div><strong>Preferred Experience</strong></div><ul><li>Building multilingual websites and handling localization.</li><li>Setting up secure data environments for global users.</li><li>Creating automation between LMS, CRM, email, and marketing tools.</li><li>Experience in ministry, missions, or spiritual formation organizations.</li></ul><div><br></div><div><strong>Desired Skills and Experience</strong></div><div>Leadership, Project Management, Technology / IT, Web Design</div>

Chief Technical Officer

<div><strong>Sales Development Representative Wanted for Shiloh's Growing Mission to Reform Tech in Jesus' Name</strong><br><br></div><div><strong>About the Role:</strong></div><div>As a Sales Development Representative at Shiloh, you'll drive revenue growth through targeted lead generation, strategic outreach, new business and pipeline development. Your mission will be to connect with new businesses and consumers at scale through cold outreach, and have them book an appointment or sign up for one of our many service offerings in webhosting, IT, or customized tech. After closing deals, our Customer Success Managers (CSMs) will handle ongoing customer relationships.<br><br><strong>Commission Structure</strong>:</div><ul><li>10% of monthly sales revenue generated</li><li>Accelerators for exceeding sales targets</li><li><strong>Performance-Based Incentives</strong>:<ul><li>Monthly/Quarterly Bonuses</li></ul></li><li><strong>Total Compensation</strong>: negotiable base salary + 10% commission + bonus</li></ul><div><br><strong>Benefits and Growth Opportunities</strong></div><ul><li>Comprehensive training and onboarding program</li><li>Ongoing coaching and professional development</li><li>Opportunities for growth and advancement within the company</li><li>Competitive benefits package including: vision, dental, life, health insurance.</li></ul><div><br></div><div><strong>Perks That Actually Matter:</strong></div><ul><li><strong>No Glass Ceilings:</strong> We're all about recognizing and rewarding hard work. Crush your targets and get ready for promotions, bonuses, new challenges, and opportunities to level up.</li><li><strong>Leads:</strong> We hook you up with a growing sales process you are in charge of utilizing linkedin, email, phone, content, affiliate, referrals, and more.</li><li><strong>Squad Goals:</strong> Join a team of Christian sales pros who've got your back. Collaborate, learn from each other, make friends and crush your targets together.</li><li><strong>Faith in Action:</strong> Live out your values with a team that shares your passion for making a difference. Our culture is all about authenticity, community, and using your skills to spread the hope of Jesus Christ.</li><li><strong>Work from Anywhere:</strong> Ditch the commute and work from wherever you're most productive. As long as you've got a solid internet connection and a passion for sales, you're good to go.</li><li><strong>Stay Flexy:</strong> Create your own schedule and work at times that fit your peak energy. We trust you to manage your time and crush your targets - no micromanaging here.</li><li><strong>Be Part of the Movement:</strong> Join a crew that's already revolutionizing the tech industry and sharing hope with the world. Your sales skills can make a real difference - let's do this.</li><li><strong>Mentorship:</strong> Get paired with a seasoned Christian mentor who's got your back and can help you navigate the industry like a pro.</li><li><strong>Exclusive Drops:</strong> We're talkin' private training sessions with industry leaders, just for our team. Think of it like a secret concert, but instead of a band, it's a masterclass in sales and tech.</li><li><strong>Rep the Mission:</strong> We'll hook you up with fresh merch so you can show off your Shiloh swag and spread the word about our mission.</li><li><strong>Team Retreat:</strong> We have an annual team retreat you and family will join us for called https://shilohecho.org</li></ul><div><br></div><div><strong>The Lowdown:</strong></div><ul><li><strong>Sales Boss:</strong> You've got a proven track record of cold outreach, crushing sales targets, building startup sales pipelines. We're looking for those who can bring the passion.</li><li><strong>Tech Familiarity:</strong> You don't need to be a coding genius, but you should be comfortable with tech and willing to learn about our innovative solutions.</li><li><strong>People Person:</strong> You're a master communicator with skills that can build bridges, not walls. You know how to connect with clients and colleagues from all walks of life.</li><li><strong>Mission-Driven:</strong> You're stoked about our mission to reform tech in Jesus' name and want to join a team that's all about making that difference. If you're passionate about using your expert sales skills for good, we want to hear from you.</li><li><strong>All In:</strong> We're looking for team members who are willing to sign our Creed (check it out: https://shilohcode.com/creed) and try to live out these values every day. If you're ready to join a community that's all about Christ, let's do this.<br><br></li></ul><div><strong>Ready to Join the Movement?</strong></div><div>If you're hyped about using your sales skills to disrupt the status quo and make a real impact, we want to hear from you!&nbsp;<br><br></div><div>Apply now with your resume and cover letter.<br><br>Become part of Shiloh - a team of innovators, disruptors, and game-changers who are shaping the future of tech!</div>

<div><strong>JOB SUMMARY<br></strong><br></div><div>The Vice President of Marketing serves on Gather’s Senior Leadership Team and reports directly to the CEO. This role exists to architect and lead the global growth engine of the movement.</div><div><br>The VP of Marketing is responsible for shaping and executing a unified marketing and growth strategy that moves people from awareness to engagement to long term participation and generosity. This includes broad appeal fundraising, event registration and ticket sales, audience growth, monthly donor conversion, and global digital expansion.<br><br></div><div>This leader brings both spiritual discernment and technical excellence, pairing compelling movement storytelling with disciplined funnel strategy, CRM mastery, and data driven execution. The VP of Marketing will oversee a growing internal team, lead and coordinate multiple global agencies and partners, and collaborate closely with Development, Events, and Operations to ensure Gather’s message and mission scale with clarity, urgency, and integrity.<br><br></div><div><strong>CORE RESPONSIBILITIES</strong></div><h3>Strategic Leadership</h3><ul><li>Serve on the Senior Leadership Team, contributing to organization-wide strategy and ensuring marketing is fully aligned with Gather’s mission, growth goals, and theological convictions.</li><li>Translate the long term vision of Gather into clear marketing priorities, annual plans, and executable roadmaps.</li></ul><div><br></div><h3>Marketing Growth and Funnel Strategy</h3><ul><li>Design and oversee a comprehensive global marketing strategy that grows awareness, engagement, and generosity across Gather’s ecosystem.</li><li>Build and optimize full funnel pathways that move audiences from first touch to active participation and monthly donor commitment.</li><li>Ensure marketing strategy supports major initiatives including Gather events, city movements, discipleship products, and broad appeal fundraising campaigns.</li></ul><div><br></div><h3>CRM, Data, and Performance Ownership</h3><ul><li>Own and leverage Gather’s CRM and marketing automation systems, including HubSpot, to drive segmentation, personalization, reporting, and conversion optimization.</li><li>Establish clear KPIs across acquisition, engagement, conversion, and retention, using data to inform strategy and continuously improve performance.</li><li>Partner closely with Development to align donor journeys, reporting, and lifetime value strategy.</li></ul><div><br></div><h3>Fundraising and Generosity Campaigns</h3><ul><li>Lead the marketing strategy for broad appeal fundraising efforts, including digital campaigns that inspire generosity tied to eternal impact.</li><li>Collaborate with Development to clearly articulate “your gift makes this possible” outcomes and translate them into compelling donor facing messaging and funnels.</li><li>Support the growth of monthly giving as a key engine for sustaining the movement.</li></ul><div><br></div><h3>Movement Storytelling and Brand Stewardship</h3><ul><li>Champion a unified brand voice that reflects the urgency, hope, and shared ownership of revival.</li><li>Ensure Gather’s story consistently communicates that the movement grows when each of us says yes and plays our part.</li><li>Oversee content strategy across platforms to amplify testimonies, gospel impact, and global momentum.</li></ul><div><br></div><h3>Team and Agency Leadership</h3><ul><li>Lead, develop, and empower a high performing Marketing Team with clarity, accountability, and trust.</li><li>Direct and coordinate multiple external agencies, creative partners, and vendors across regions and disciplines.</li><li>Ensure internal and external teams are aligned around shared goals, timelines, and outcomes.</li></ul><div><br></div><h3>Distribution and Partnership Leverage</h3><ul><li>Identify and activate strategic distribution partners including churches, networks, platforms, media partners, and influencers to exponentially expand reach.</li><li>Design campaigns and partnerships that expand reach beyond Gather-owned channels and drive exponential growth in audience engagement.</li></ul><div><br><strong>QUALIFICATIONS AND EXPERIENCE</strong></div><ul><li>Demonstrated senior level leadership experience in marketing, growth, or communications within a nonprofit, ministry, or mission driven organization.</li><li>Proven success building and scaling digital funnels that drive conversion, engagement, and recurring giving.</li><li>Deep working knowledge of CRM and marketing automation platforms, including HubSpot.</li><li>Experience leading multi person teams and managing complex agency ecosystems across regions or disciplines.</li><li>Strong grasp of digital analytics, performance marketing, storytelling, and audience growth strategy.</li><li>Experience leveraging partnerships and distribution channels to significantly expand reach.</li><li>Cross cultural or global marketing experience strongly preferred.</li></ul><div><br><strong>LEADERSHIP AND CULTURAL FIT</strong></div><ul><li>A vibrant personal faith in Jesus Christ and a deep commitment to the Great Commission.</li><li>Leads with humility, courage, clarity, and spiritual maturity.</li><li>Thrives in a fast moving, relational, collaborative environment with high ownership and high trust.</li><li>Comfortable navigating ambiguity while building systems that scale.</li><li>Willingness to travel for Gather events and key organizational moments.</li></ul><div><br><strong>WHY THIS ROLE MATTERS</strong></div><div>This is not simply a marketing role. It is an invitation to help steward and scale a move of God.<br><br></div><div>As Vice President of Marketing, you will help shape how millions encounter the vision of Gather, how stories of revival ignite faith around the world, and how everyday believers are invited into lasting participation. This role exists to help the Church see what God is doing and step into it together.<br><br></div><div><strong>REPORTING AND LOGISTICS</strong></div><ul><li>Reports to the CEO</li><li>Full time, exempt</li><li>Remote position with quarterly in person All Team gatherings and event travel</li></ul><div><br><strong>BENEFITS</strong></div><ul><li>Employer paid healthcare insurance for employee and family</li><li>Employer paid hospital insurance plan</li><li>Unlimited paid time off</li></ul><div><strong><br>ABOUT GATHER</strong></div><div><br>Gather is a global ministry igniting a movement of revival through large scale gatherings, discipleship initiatives, and digital storytelling. What began as a catalytic moment with Gather25 has already led to tens of thousands of salvations, renewed faith among believers, and visible transformation in communities around the world.<br><br></div><div>Gather exists to stoke revival fires everywhere by creating spaces where people encounter God’s presence, unite across denominations, and are equipped to share their faith. We believe revival multiplies when everyday believers say yes and step into their role as the Church.</div><div><br>Led by Jennie Allen, Gather’s mission is built on three pillars:</div><ul><li><strong>Gather</strong> by hosting global and citywide events that mobilize the Church in prayer, worship, and mission</li><li><strong>Mobilize</strong> by providing tools, discipleship models, and digital resources that empower believers to live and lead revival in their own communities</li><li><strong>Ignite</strong> by amplifying stories of gospel transformation through digital platforms that awaken belief and prayer worldwide</li></ul><div><br>By 2033, Gather aims to gather 1 billion people, see 250 million new believers, unite 1,000 cities, and mobilize 1 million intercessors praying for revival. To steward this vision, Gather is raising $45 million over two years to fuel global gatherings, discipleship infrastructure, and scalable digital reach.</div>

VP of Marketing

<div><strong>About Us</strong></div><div>Virtuous is on a mission to inspire global generosity by helping nonprofits build better relationships with their donors. We offer a modern software platform that provides mid-sized charities with elegant tools for fundraising, marketing, volunteerism, and online giving.</div><div><br>Our talented team is driven to disrupt the status quo in the nonprofit sector. We are hungry, humble, and committed to delivering best-in-class software solutions, customer success interactions, and sales experiences to the world’s leading nonprofits&nbsp;</div><div><br></div><div>We also recognize the importance of giving back and making a difference in the communities where we live and work. That's why we practice radical generosity by volunteering at nonprofits or going the extra mile for our team and the customers we serve. We take our work seriously, but we don’t take ourselves too seriously. We believe that life is too short not to love what you do.&nbsp;</div><div><br>The ideal candidate for Virtuous embodies our values by:</div><ul><li>Asking questions with a spirit of curiosity</li><li>Giving feedback freely with candor &amp; grace, welcoming it in return</li><li>Displaying a passion for philanthropy and technology&nbsp;</li><li>Serving with joy. Everyone is willing to make the coffee!</li><li>Celebrating the wins &amp; milestones of others&nbsp;</li><li>Assuming good intent &amp; demonstrating trust in others&nbsp;</li><li>Pursuing relationships with people different from themselves &amp; creates space to be human</li></ul><div><strong><br>Position Summary</strong></div><div><br>We are seeking individuals that are enthusiastic about a future where technology and creativity intersect, where exceptional work is motivated by astute analysis.</div><div><br>As a <strong>Sr. Software Engineer in Test,</strong> your responsibilities will include ensuring the quality and functionality of our solutions by designing and implementing testing processes. You will develop test plans, create test cases, and execute various testing methodologies to identify software defects. You will collaborate closely with our development teams to ensure that software products meet specified requirements and adheres to quality standards before being released to users.</div><div><strong><br>Responsibilities</strong></div><ul><li>Help our Engineering team develop world class B2B SaaS product</li><li>Define testing strategy</li><li>Design test plans, scenarios, scripts, documentation and procedures</li><li>Analyze test results and report findings</li><li>Participate in agile ceremonies, and participate in team development by both manually testing features and bugs as well as writing automated tests within the confines of a sprint.</li><li>Collaborate with development, product, and customer teams to engineer solutions to bugs and identify areas for improvement for our suite of products</li><li>Manage the bug triage and remediation process</li><li>Lead testing efforts for new features from design through release.</li></ul><div><strong><br>You Must Have</strong></div><ul><li>8+ years of software testing experience with SaaS platforms</li><li>5+ years of automated testing experience (web applications, mobile applications and APIs)</li><li>Strong knowledge of software QA methodologies, tools and processes</li><li>Experience with automation testing platforms such as playwright, Mabl, and cypress</li><li>Experience working in an Agile development process</li><li>Proficiency in JavaScript / TypeScript or similar</li><li>Experience reporting and documenting defects</li><li>Possess a strong understanding of the SDLC</li><li>You will be working closely within a fast-paced product team—so excellent communication + collaboration skills are a must</li><li>Experience testing RESTful web services</li></ul><div><strong><br>Nice To Have</strong></div><ul><li>Database knowledge, Microsoft SQL Server preferably</li><li>Experience with modern Javascript libraries</li><li>Experience with source control, Github preferably</li><li>Experience working with B2B SaaS, CRM, or other cloud-based software is a plus.</li><li>Experience working with remote software teams is a plus.</li></ul><div><strong><br>What We Offer</strong></div><ul><li>Market competitive pay leveraging Carta data</li><li>Employee recognition through Bonusly (birthdays, anniversaries, achievements, etc.)</li><li>401(k) retirement plan with company matching- 50% match up to 6% of compensation after 90 days</li><li>We value our employee’s work-life balance and encourage taking advantage of Unlimited PTO</li><li>Supportive time off including paid volunteer days and company holidays</li><li>Employer-contributed healthcare benefits, encompassing medical, dental, and vision coverage, with plans available for dependents and choices for Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).</li><li>12 weeks primary parent leave, 4 weeks secondary parent leave - full pay (adoption as well)</li><li>We pride ourselves on Community and host exciting company outings and events.</li></ul>

Sr. SDET

<div><strong>Position Summary<br></strong><br></div><div>The Data Architect will design, build, and maintain PreBorn’s data architecture to ensure reliable, secure, and scalable data systems that support fundraising, program impact reporting, operations, and leadership decision-making. The role will also steward the ministry’s data ecosystem by helping manage relationships with external vendors and partners. This role bridges technical execution with organizational strategy, ensuring data is accessible, trustworthy, and aligned with PreBorn’s mission.<br><br></div><div><strong>Key Responsibilities<br></strong><br></div><div><strong>Data Architecture &amp; Strategy<br></strong><br></div><ul><li>Design and maintain enterprise data architecture, including data models, schemas, and integration patterns</li><li>Develop and document data standards, governance practices, and best practices</li><li>Align data architecture with organizational goals, reporting needs, and growth plans</li><li>Develop an annualized data roadmap aligned to ministry priorities</li></ul><div><br><strong>Hands on Data Integration &amp; Systems<br></strong><br></div><ul><li>Architect and manage integrations between CRM systems (e.g., donor management), financial systems, program databases, and third-party platforms</li><li>Oversee ETL/ELT pipelines to ensure data accuracy, consistency, and availability</li><li>Support migration and modernization of legacy data systems when needed</li></ul><div><br><strong>Analytics &amp; Reporting Enablement<br></strong><br></div><ul><li>Partner with leadership, fundraising, program, and operations teams to understand reporting and analytics needs</li><li>Enable dashboards and analytics tools by ensuring clean, well-structured data</li><li>Support impact measurement, donor reporting, and compliance requirements</li><li>Enable self-service analytics where appropriate</li></ul><div><br><strong>Data Security &amp; Compliance<br></strong><br></div><ul><li>Ensure data security, privacy, and access controls in accordance with best practices and applicable regulations</li><li>Implement data quality monitoring and validation processes</li><li>Support disaster recovery and business continuity planning for data systems</li><li>Document system changes, decisions and issues</li><li>Act as the primary escalation point for data issues</li></ul><div><br><strong>Collaboration &amp; Leadership<br></strong><br></div><ul><li>Collaborate with developers, analysts, and external vendors</li><li>Provide technical guidance and mentorship related to data architecture</li><li>Translate complex technical concepts into clear explanations for non-technical stakeholders</li><li>Translate organizational data needs into clear technical requirements for vendors and external partners</li><li>Ensure vendor solutions integrate cleanly into the broader data architecture and do not create unnecessary technical debt</li></ul><div><br><strong>Required Qualifications<br></strong><br></div><ul><li>Bachelor’s degree in Computer Science, Information Systems, Data Engineering, or related field (or equivalent experience)</li><li>5+ years of experience in data architecture, data engineering, or related roles</li><li>Strong experience with relational databases and data modeling</li><li>Experience integrating CRMs, financial systems, and cloud-based platforms</li><li>Familiarity with data warehousing, ETL tools, and analytics platforms</li><li>Experience collaborating with external vendors and consulting partners</li><li>Strong documentation and communication skills</li></ul><div><br><strong>Preferred Qualifications<br></strong><br></div><ul><li>Experience working in a nonprofit or mission-driven organization</li><li>Experience with cloud data platforms (e.g., Azure, AWS, or Google Cloud)</li><li>Knowledge of donor management or fundraising systems</li><li>Familiarity with BI tools (e.g., Power BI, Tableau, Looker)</li><li>Understanding of data governance and master data management</li><li>Experience supporting executive dashboards and KPI frameworks</li></ul><div><br><strong>Core Competencies<br></strong><br></div><ul><li>Mission alignment and servant leadership mindset</li><li>Analytical thinking and problem-solving</li><li>Attention to detail and data integrity</li><li>Collaboration across technical and non-technical teams</li></ul>

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