<div><strong>About Nurture</strong></div><div>Nurture, a Pushpay company, is a pastoral care platform helping churches shepherd their people through technology. We are growing rapidly inside Pushpay and are hiring our first dedicated Customer Success Manager to partner directly with our Head of Customer Experience. This person will help shape the scaffolding of how Nurture serves churches at scale — from onboarding through long-term relationships.</div><div><strong>&nbsp;</strong></div><div><strong>About the Role</strong></div><div>Today, one person leads onboarding, training, ongoing support, and the customer relationship across roughly 45 churches, with many more in the pipeline. This role exists to take significant ownership of that work — starting with onboarding and administrative drive — while growing into a true thought partner who can help build out the customer success function as Nurture scales. You will ride along on training trips and customer engagements early on, learning the pastoral and product context firsthand, then carry the weight of execution and process as we grow.</div><div>&nbsp;</div><div>&nbsp;</div><div><strong>Benefits and Compensation</strong></div><div>We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:</div><ul><li>100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents</li><li>401K match</li><li>Remote</li><li>12 paid Company Holidays</li><li>2 paid Volunteer Time Off days</li><li>15 days to start, increases with tenure and seniority.</li><li>Paid parental and adoption leave</li><li><strong>Compensation Range: $67,500 - $76,000, depending on location.</strong></li></ul><div><br><em>Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.</em></div><div><br><strong>The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.</strong></div><div><strong>&nbsp;</strong></div><div><strong>What You'll Do</strong></div><ul><li>Lead day-to-day onboarding execution: securing customer access, coordinating with the development team on technical setup, building out onboarding templates, and keeping projects moving from access through delivery.</li><li>Partner closely with the Head of Customer Experience as a through line for customers — joining sales calls, kickoff meetings, data practices conversations, strategy sessions, and training engagements.</li><li>Run customer-facing meetings independently once strategy is defined, including ongoing monthly check-ins and relationship management for an assigned book of churches.</li><li>Translate between customers and the dev team: bring solutions back from engineering, follow up with customers on what's complete and what remains, and reduce the number of times an engineer has to be pulled into customer calls.</li><li>Support documenting processes as they are designed — onboarding playbooks, support workflows, training best practices, ministry-specific strategies — so the team can scale.</li><li>Identify what can be automated or delegated (including to AI tools) versus what must stay human and pastoral, and help build that operational backbone.</li><li>Travel periodically for in-person training and customer engagements alongside the Head of Customer Experience.</li></ul><div>&nbsp;</div><div><strong>Who You Are</strong></div><ul><li>Servant-Hearted. You look for ways to support the team by proactively identifying needs and stepping in to meet them, embracing a "no task is too small" mentality, and never staying siloed to a job description.</li><li>Naturally Curious. You love to learn about why and how things work. You like to spend time understanding your customer’s needs in detail, and how you can help. You look for ways to be better every day.</li><li>Strategic and process-oriented. You think in steps, structures, and systems — and bring order to chaos. You will compliment a highly relational leader by serving as a thought partner, focusing on translating strategy into systems and processes.</li><li>A driver and a closer. You do not wait to be followed up with; you carry the ball across the line and close the loop with everyone involved.</li><li>Problem Solver. You love identifying and tackling the most difficult of challenges and know how to work with a team to get to the best solution. You go the extra mile with a strong work ethic; self-directed and resourceful. Many would describe you as a “self- starter” or “driven”.</li><li>Adaptable and scrappy. You are comfortable in an early-stage environment where the playbook is being written in real time, and you are excited to help write it.</li><li>Credible in the room: You can confidently and humbly lead discussions with executive pastors and other church leadership.</li><li>Customer-minded with a technical aptitude. You are not a coder, but you understand technology well enough to have a meaningful conversation about CHMS integrations (Planning Center, Pushpay CCB, Rock, Salesforce) and to evolve strategy alongside a customer.</li></ul><div>&nbsp;</div><div><strong>What You'll Bring</strong></div><ul><li>Meaningful church or ministry experience — either staff experience or deep, sustained involvement in a local church. You understand how pastors think and what change management looks like in a ministry setting.</li><li>Experience in a customer-facing role at a SaaS or technology company, or comparable experience leading implementations and ongoing relationships with organizational customers.</li><li>Strong written and verbal communication; comfortable leading meetings and producing clear documentation.</li><li>Demonstrated ability to manage multiple work-streams independently and prioritize without hand-holding.</li><li>Familiarity with one or more church management systems (PCO, Pushpay CCB, Rock, Salesforce) is a strong plus.</li><li>Willingness to travel for customer trainings and team gatherings.</li></ul><div>&nbsp;</div><div><strong>What Success Looks Like</strong></div><ul><li>First 30 days: Shadow customer-facing engagements (sales calls, onboarding kickoffs, training sessions). Begin owning the administration of active onboardings. Document what you observe.</li><li>First 90 days: Independently lead onboarding execution end-to-end for new customers. Become the primary point of contact for an initial book of churches. Establish a recording-and-review habit across customer calls so we can keep improving.</li><li>First 6 months: Own the ongoing relationship and monthly check-ins for ~50 churches. Have helped codify onboarding, support, and training playbooks that the next hires can step into.</li></ul><div>&nbsp;</div><div><strong>Why This Role</strong></div><div>You will work directly with the founders and leaders of Nurture, inside the support of Pushpay. You will help build something genuinely new — a way for churches to pastor their people through technology — and you will have an unusual influence over how the customer experience function is shaped from the ground up.</div>

Customer Success Manager, Nurture

<div><strong>Company Description<br></strong><br></div><div>Tithely is a fully remote tech company that puts the Church first, serving over 50,000 churches around the world. We’re on a mission to see the local church have the financial stability and resources needed to build the Kingdom of God, and we work every day to deliver world-class, cost-effective technology tools to make the business of the church just a bit easier.</div><div><strong><br>Job Description<br></strong><br></div><div><strong>Onboarding Specialist</strong></div><div>As an Onboarding Specialist, you will lead churches of all sizes through onboarding and early adoption of Tithe.ly. This includes hosting webinars, conducting 1:1 video calls, and supporting customers via email and chat. You’ll empower churches to fully adopt the platform, driving meaningful outcomes and building strong relationships that lead to long-term success and customer advocacy.</div><div><strong><br>Primary Responsibilities of the Role</strong></div><ul><li>Lead churches through a successful launch across Tithe.ly products, including Giving, Apps, ChMS, Sites, and add-ons.</li><li>Provide high-touch, time-bound 1:1 onboarding and care for assigned accounts.</li><li>Support onboarding through a mix of:<ul><li>1:1 video meetings</li><li>Phone calls</li><li>Email and inbox support</li></ul></li><li>Webinars and other onboarding activities as needed</li><li>Support retention efforts by engaging customers who are at risk of cancellation.</li><li>Position and sell Premium Onboarding for customers who want continued, guided high-touch support.</li><li>Coordinate smooth handoffs to long-term or lifetime care services for high-value customers.</li><li>Drive successful launches as a core KPI and consistently meet or exceed Scorecard metrics.</li><li>Track and manage onboarding accounts efficiently using tools such as HubSpot, Zendesk, and ChurnZero.</li></ul><div><strong><br>Qualifications</strong></div><div>A Successful Candidate Will:&nbsp;</div><ul><li><strong>Communicate Effectively</strong> by actively listening to others and adapting your approach to fit your audience.</li><li>Be<strong> Action Oriented</strong> and step in confidently to handle tough situations.</li><li>Have<strong> Interpersonal Savvy</strong>, relating openly and comfortably with people from diverse backgrounds</li><li>Be a <strong>Nimble Learner</strong> who quickly adapts when facing new situations.</li><li>Be <strong>Tech Savvy</strong> by readily learning and adopting new technologies.</li></ul><div><strong><br>Technical Qualifications</strong></div><div><br>Required:</div><ul><li>Experience in a customer-facing role&nbsp;</li><li>​​​​​​​Experience leading live customer interactions via video, phone, or chat.</li></ul><div><br>Preferred:</div><ul><li>Customer Success experience in a SaaS environment.</li><li>Experience with church management systems (ChMS), giving platforms, or related technology.</li><li>Experience supporting retention or upselling premium services.</li><li>​​​​​​​Experience hosting webinars or group trainings.</li></ul><div><br>Office Requirements:</div><ul><li>We are a fully distributed team (100% remote) with travel required 1-2 times per year.</li><li>A stable work environment with designated workspace and access to high-speed internet.</li><li>US-based and legally able to work full time in the US. Sponsorships are not available at this time.</li></ul><div><strong><br>Additional Information</strong></div><div><strong>The starting salary for this position is between $23-$25/hr&nbsp;<br></strong><br></div><div><strong>Benefits</strong></div><div>Health, dental, and vision coverage for you and your family, life and disability insurance, retirement matching, paid time off, and more. We’re committed to taking great care of the people who make our mission possible</div>

Onboarding Specialist

<div>Ministry Trakker is looking for a passionate salesperson with ministry knowledge to join our mission. Help churches streamline their care with our Google Sheets-based tool that sends text reminders to staff. This is a commission-based role—perfect for someone who loves connecting with churches and earning based on results. We’ll reach out to discuss commission structure and next steps. Let’s make ministry care simple together!&nbsp;<br>&nbsp;</div><div>We are a new startup of niche church software. My church needed it, so I designed it. We've been live testing since May and have the kinks worked out.&nbsp; Ministry Trakker streamlines your ministry by tracking needs and assigning them to your staff via a Google Sheet or Google Form. Think of it as your digital assistant that texts reminders to the right people at the right time, so no need slips through the cracks.&nbsp;<br>&nbsp;<br>I need someone who has a sales personality and has been involved in church ministry with a network of pastors and churches who would like to get in on the ground floor of a great opportunity (maybe a retired pastor). I need someone who is a self starter and will take Ministry Trakker to the next level by getting new churches to signup. This software is so helpful, we wouldn't want to do ministry without it. My pastor says, " My friend and partner in ministry, Jim Caldwell, created this tool to help us better shepherd and care for our church members. It’s one of the most helpful administrative tools I’ve seen in ministry in my 20+ years. I highly recommend it for every church, no matter the size. Wish we had it 15 years ago."<br>&nbsp;<br>Here's the scoop: I'm a full time associate pastor and definitely not rich. I need someone who is willing to come alongside me on a commission basis. A sales person who puts some time into this could make a nice side income. Commission negotiable.&nbsp;</div>

Church Management Software Salesperson

<h3>The Position</h3><div><br>Church Media Squad is looking for a <strong>Social Media Director</strong> to join our growing Squad. At Church Media Squad, we exist to make church media better by helping local church ministries with all of their media related needs.<br><br></div><div>The Social Media Director will focus on helping churches communicate with intentionality, connect with their people, and share the Gospel through the platforms their communities use every day.<br><br></div><div>We are looking for a strategic, empathetic, and visionary leader who understands how social media can serve the Church as a means of building real, lasting connection. As Social Media Director, you'll oversee and guide the long-term success of our social media services, ensuring churches receive strategic, proactive, and personalized support.</div><div><br>In addition to leading, collaborating across departments, and contributing to scalable systems, you will also personally manage a portfolio of client accounts by delivering high-impact strategies, creating posts, and helping churches thrive online through thoughtful, mission-aligned content.</div><div><br>All Church Media Squad employees work completely remotely. Full-time employees receive a company MacBook Pro after their first six weeks. Church Media Squad is an Apple-only environment.</div><h3><br>About Church Media Squad:</h3><div><br>Church Media Squad is based out of Salt Lake City, UT. The state of Utah has the lowest percentage of Christians in the country, with the Salt Lake Valley having less than 5% who consider themselves part of the Christian faith. Send a picture of Salt Lake City to michael@churchmediasquad.com to show interest in this position. Our Founder’s goal and hope is to be part of God's transformative movement in the Salt Lake Valley by making our base of operations here and helping church plants in Salt Lake Valley.&nbsp;<br><br>We have seven Squad Goals at Church Media Squad that help define how we operate and interact with our client churches and each other. You can read the Squad Goals here.</div><h3><br>Qualifications:</h3><ul><li>3+ years of experience in a social media leadership or strategy role (church, agency, or nonprofit experience strongly preferred)</li><li>Deep understanding of social media platforms and how to use them effectively in a ministry context</li><li>Experience leading a team or department with a track record of people development and strategic clarity</li><li>Strong communicator who can lead with both kindness and directness</li><li>Highly organized and self-directed with the ability to balance details and vision</li><li>Heart for the local church and a passion for helping ministries flourish</li><li><em>Familiarity with these tools is a plus but not a requirement:</em><ul><li>ClickUp, Vista Social, Slack, Dropbox, Planning Center</li></ul></li><li>We are particularly interested in applicants with experience working for a church. This firsthand experience enables us to better serve the church staff we collaborate with daily.<br><br></li></ul><h3>Responsibilities:</h3><ul><li><strong>Team Leadership:</strong> Manage, support, and coach a small team of social media managers to maintain quality standards and meet weekly content deadlines.</li><li><strong>Content Strategy:</strong> Develop content strategies that help churches communicate clearly, engage meaningfully, and stay rooted in their mission.</li><li><strong>Serve Each Church:</strong> Ensure churches feel supported with proactive ideas, consistent execution, and strategic guidance that meets them where they are</li><li><strong>Collaboration:</strong> Work closely with account managers, graphic designers, video editors, and other departments to ensure alignment across media products.</li><li><strong>Analytics &amp; Improvement:</strong> Review monthly performance reports, support improvements in engagement, and identify opportunities for team growth and client success.</li><li><strong>Client Communication:</strong> Maintain professional and encouraging communication with clients, keeping them informed and supported.</li><li><strong>Content Creator:</strong> Serve as a direct contributor by planning content, writing captions, scheduling posts, and submitting asset requests for members.</li><li><strong>Process Optimization:</strong> Lead the refinement of processes, tools, and systems to support scalable, repeatable social media execution.</li><li><strong>Social Media Expertise:</strong> Remain informed on social trends, ministry shifts, and audience behavior to evolve internal best practices</li><li><strong>Growth &amp; Innovation:</strong> Help guide the department through improvements, including automation tools and a more strategic service model, to build long-term health and sustainability.</li><li><strong>Note:</strong> This is a client-facing leadership role over our social media <em>service offering,</em> not an internal position managing Church Media Squad’s own brand or marketing channels.<br><br></li></ul><h3>Other Details:</h3><ul><li>Reports to the <strong>VP of Strategy Division.</strong></li><li>Higher internet speeds are helpful for this position!</li><li>This is a W2 Employee position with a starting salary range of $60-65k/year commensurate with experience and location.</li><li>You can read a full list of benefits for Full-Time employees here.</li></ul>

Social Media Director

<div><strong>About Differential<br></strong><br></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.</div><div><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>The ideal candidate for this opening is someone who has a strong passion for building scalable data systems that drive meaningful outcomes. You care just as much about clean, reliable data as you do about how it’s used—whether that’s powering customer insights, supporting internal analytics, or syncing across platforms. You thrive in environments where you can collaborate across teams, own your workflows, and bring systems to life that just <em>work</em>.<br><br></div><div>At Differential, our data engineers partner with Engineering, Product, and Customer Success to understand what matters most to our users, and then build the pipelines and infrastructure to support it. You’ll bring a thoughtful, iterative mindset to your work—balancing technical excellence with pragmatic decision-making.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. We want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at handbook.differential.com.&nbsp;<br><br></div><div><strong>Job requirements<br></strong><br></div><div><strong>What we’re after:</strong></div><ul><li>Passion for meaningful data work: You care about clean data, scalable systems, and making sure data is accurate, useful, and accessible.</li><li>Proven experience in data engineering: 3–5+ years working with ETL processes, Postgres/Database, Airflow DAGs, and relational databases.</li><li>Practical approach to reliability: You understand that perfect data is a myth, but solid observability and smart design make a difference.</li><li>Strong technical foundation: You have experience with tools like Airflow, Postgres/Database, PostgreSQL, BigQuery, and APIs (REST, SOAP, OData).</li><li>Proficiency in Python: You can build and maintain modern ETL pipelines using clean, efficient code.</li><li>Cross-functional collaboration: You’ve worked closely with Product, Engineering, and non-technical teams to gather requirements and deliver outcomes.</li><li>Empathy and communication: You can translate technical complexity into clarity and support others in understanding data constraints.<br><br></li></ul><div><strong>Responsibilities of this position include:</strong></div><ul><li>Designing, building, and maintaining reliable data pipelines and Airflow DAGs, Postgres/Database</li><li>Owning integrations between Apollos and customer platforms (e.g., ChMS systems)</li><li>Monitoring sync health and resolving issues quickly</li><li>Defining and delivering metrics in partnership with Product, Marketing, and Customer Success</li><li>Architecting data export systems for customer-owned platforms</li><li>Documenting systems to support transparency, maintainability, and scale</li><li>Ensuring alignment with product processes (e.g., Linear, Basecamp, Cycle Pulse)</li><li>Continuously improving the performance, reliability, and scalability of our data infrastructure</li></ul><div><br></div><div><strong>What you can expect to do:</strong></div><ul><li>Collaborate with cross-functional teams to deliver impactful, data-driven solutions</li><li>Work iteratively in focused six-week cycles alongside a supportive team</li><li>Gain a deep understanding of our users, their data needs, and how our systems empower them</li><li>Ship reliable, maintainable systems that fuel analytics and operational success</li><li>Continuously learn and grow in both technical and collaborative skills</li></ul><div><br></div><div><strong>Differential employees are those who:</strong></div><ul><li>Communicate effectively with clients and teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings.<br><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program.&nbsp; For more information about E-Verify, please visit the U.S. Department of Homeland Security website at www.e-verify.gov.&nbsp;</div>

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