<div><strong>Called to K-LOVE<br></strong><br></div><div><strong>Inspiring People to Move Closer to Jesus<br></strong><br></div><div>At K-LOVE, every role is ministry.</div><div><br></div><div>We hire first for ministry alignment and a shared commitment to our faith, mission, vision, and values. We then seek talented professionals who can use their God-given gifts, skills, and experience to serve with excellence.</div><div>&nbsp;</div><div>If you love Jesus and are called to be part of a ministry that places Christ at the center of everything we do, we invite you to explore this opportunity. If your heart aligns with our mission and you possess the knowledge, skills, and abilities needed for the role, please keep reading.</div><div>Has God called and equipped you to serve in Ministry where the Good News of Jesus is shared with millions? Join a mission driven ministry using technology to reach lives, share hope, and connect people to God's Truth every single day. As a Network Operations Center (NOC) team member at K-LOVE, you'll play a key role in monitoring and optimizing our radio networks that reach millions of people with the hope found in Christ. As a <strong>NOC Technician I</strong>, you’ll work alongside Engineers, ensuring compliance with FCC guidelines and delivering top-tier quality through proactive communication with both equipment and personnel. All of this takes place from our dynamic and fast-paced K-LOVE Headquarters. If you're ready to make an impact in the world of broadcast operations, we want to hear from you!</div><div>&nbsp;</div><div><strong>*This is an on-site position that will provide coverage for 3rd shift (10pm-6:30am) on Wednesday-Sunday.*</strong></div><div><strong>&nbsp;</strong></div><div><strong>Here's some of what you will be doing:</strong></div><ul><li><strong>RF Broadcast Network Monitoring &amp; Support</strong><ul><li>Monitor and interpret transmitter signals using remote control systems, analyzing audible or visible alerts that indicate transmitter status, signal loss, or equipment faults across K-LOVE’s broadcast facilities.</li><li>Verify daily transmitter and activity logs, ensuring delivery integrity and logging compliance; prepare additional reports such as telemetry analysis to support operational oversight.</li><li>Use basic troubleshooting skills to triage, isolate, and remotely restore functionality of RF broadcast equipment, including satellite receivers, EAS systems, audio processors, and STL/TSL links.</li><li>Perform proactive and corrective actions to resolve detected issues or escalate appropriately to Field or Contract Engineers when necessary.</li><li>Coordinate actively with Engineering teams to support the remote testing, configuration, or repair of broadcast systems, including RF control systems and satellite-fed equipment.</li><li>Adjust NOC monitoring equipment and systems as needed to maintain uninterrupted broadcast service.</li><li>Create database scripts for RF broadcast equipment that accommodates for equipment replacement as well as new site builds.</li></ul></li><li><strong>Network Infrastructure Monitoring &amp; Support</strong><ul><li>Monitor internal IT systems and infrastructure, including routers, switches, servers, firewalls, and cloud-based services using network monitoring tools (e.g., PRTG, SolarWinds, Kybio).</li><li>Respond to system alerts related to connectivity, latency, packet loss, or hardware resource utilization (CPU, memory, storage), ensuring swift response to minimize downtime.</li><li>Troubleshoot basic Layer 1–3 issues, such as physical connectivity, IP conflicts, or interface errors.</li><li>Support up time for core IT services, including DNS, DHCP, VoIP, file servers, and remote access systems.</li><li>Assist with preventive maintenance tracking, leveraging logs, alarms, and trend analysis to prevent service-impacting issues.</li></ul></li><li><strong>Incident Management &amp; Communication</strong><ul><li>Create, update, and close work orders accurately and in a timely manner in accordance with incident response and ticketing procedures.</li><li>Document events and technical resolutions in shift logs and dashboards to ensure smooth transition between shifts and accurate reporting.</li><li>Follow established escalation procedures, ensuring timely notification and coordination with Engineering or management teams for unresolved or critical issues.</li><li>Participate in incident reviews and knowledge sharing, contributing insights to improve system reliability and team effectiveness.</li></ul></li></ul><div><strong>Here's some experience we are seeking:&nbsp;</strong></div><ul><li>High school diploma required. Associate’s degree or technical certifications&nbsp;</li><li>CompTIA A+, SBE Radio Operator Certification preferred.</li><li>0–2 years of experience in broadcast operations, IT support, help desk, or related technical role.</li><li>Basic knowledge of RF broadcast equipment, IT systems, or help desk processes.</li><li>Ability to follow standard operating procedures and document incidents accurately.</li><li>Strong problem-solving orientation with willingness to learn and escalate appropriately.</li><li>Effective interpersonal and teamwork skills to collaborate with Engineers and peers.</li><li>Commitment to professional growth through training and development.</li><li>Demonstrated capacity to manage multiple incidents and prioritize effectively.</li><li>A collaborative and flexible style, with a strong service mentality. Need to be seen as a team player.</li><li>Excellent interpersonal skills with the ability to develop sincere business/ministry relationships.</li><li>Strong written and verbal communication and presentation skills.</li><li>Demonstrated commitment to the social sector with a passion for our mission and values.</li></ul><div><strong>What can we offer you?</strong></div><ul><li>Industry leading Medical, Dental &amp; Vision coverage</li><li>Short/long term disability and life insurance</li><li>Robust 401K with company match</li><li>Parental leave with Baby Bonding pay</li><li>Generous PTO, holiday and sick pay</li><li>Unique company culture that includes exclusive access to concerts, movie premieres, media industry events, and more</li><li>Leadership and Career Development Programs</li></ul><div><strong>Why work for K-LOVE?</strong>&nbsp;</div><div>K-LOVE is a nonprofit, multi-platform media company on a mission to draw people closer to Christ. Founded in 1982 in Santa Rosa, CA, with a singular radio station, K-LOVE today owns and operates the nation's two largest Christian music radio networks (K-LOVE and Air1) with over 1,000 broadcast signals across all 50 states, streaming audio reaching around the world, and a growing family of media ministries including podcasts, books, films, concerts, and events. K-LOVE employs nearly 500 team members between its office in Nashville, TN and field locations around the country. You can view our mission and values here <a href="https://www.klove.com/about-us/mission">Mission, Beliefs &amp; Values.</a></div><div>&nbsp;</div><div><em>"As an Equal Opportunity Employer, K-LOVE makes employment decisions based on merit and other legitimate reasons. The Company is committed to a diverse and inclusive work environment and the promotion of equal employment opportunities regardless of protected class, characteristic or status.&nbsp; However, K-LOVE is also a religious non-profit organization where all team members contribute to the Company’s mission of encouraging our audiences “to have a meaningful relationship with Christ.” Therefore, pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e I(a)), K-LOVE has the right to hire only candidates who agree with the Company’s Statement of Faith.&nbsp; Also, as a religious non-profit organization, the Company is not governed by the CA Fair Employment and Housing Act."</em></div><div><br>&nbsp;<br><br></div>

NOC Technician I

<div>&nbsp;</div><div><strong>Location:</strong> Phoenix, AZ (Hybrid)&nbsp;<br><br></div><div><strong>Overview:</strong><br> We are seeking an experienced <strong>Network Engineer</strong> to plan, evaluate, design, implement, maintain, and troubleshoot network infrastructure in support of organizational efficiency and performance. The ideal candidate will have a strong technical foundation, the ability to work independently, and a proactive approach to problem-solving and continuous improvement.&nbsp;</div><div><strong>Qualifications:</strong>&nbsp;</div><ul><li>Minimum of 4 years of relevant experience.</li><li>Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>Proven experience with network capacity planning, network security principles, and general network management best practices.</li><li>Experience working in cloud environments such as AWS or Azure and managing VMware networking.</li><li>Proficiency in Windows Server administration, including DHCP, DNS, AD Certificate Services, and Active Directory.</li><li>Strong working knowledge of desktop operating systems including Windows OS, Ubuntu Linux, and macOS.</li><li>Familiarity with authentication and security protocols, cryptography, and application security.</li><li>Cisco Certified Network Associate (CCNA) certification is a plus.</li></ul><div><br><strong>Responsibilities:</strong><br>&nbsp;</div><ul><li>Perform hands-on, day-to-day administration of the network infrastructure, including reviewing logs, monitoring performance, addressing vulnerabilities, resolving issues, and maintaining documentation.</li><li>Collaborate with the Infrastructure team to design, implement, and maintain local and wide area network infrastructure (routers, firewalls, switches, access points, gateways, VPNs, DNS, DHCP, and related hardware/software).</li><li>Maintain inventories of all networking equipment, hardware support contracts, and software licenses, including replacement schedules and equipment lifecycle management.</li><li>Create and update network documentation and diagrams.</li><li>Work closely with IT Support and Infrastructure teams to develop and implement network and software standards, updates, maintenance, and patching.</li><li>Configure and manage network devices using centralized management platforms such as Cisco/Meraki and UniFi cloud portals.</li><li>Identify and implement innovative and cost-effective IT infrastructure solutions.</li><li>Participate in an on-call rotation for unplanned outages and perform maintenance during scheduled downtime.</li><li>Perform other duties as assigned.</li></ul><div><br><strong>Benefits:</strong><br> Includes competitive pay, health insurance, disability and life coverage, 401(k), paid vacation and sick leave, and company holidays.<br>&nbsp;</div>

Network Engineer

<div>&nbsp;<strong>Do you have 5+ years of experience in network administration?</strong></div><div><strong>Are you passionate about supporting humanitarian aid efforts?</strong></div><div>&nbsp;</div><div>We are currently in search of a <strong>Network Administrator </strong>for a <strong>Humanitarian Nonprofit Organization</strong>.<strong> </strong>The position is<strong> </strong>hybrid based<strong> </strong>in <strong>Phoenix, AZ</strong>. This is a <strong>full-time, permanent</strong> position.</div><div>&nbsp;</div><div><strong>ORGANIZATION TYPE: Humanitarian Nonprofit Organization</strong></div><div><strong>LOCATION: Phoenix, AZ (hybrid)</strong></div><div><strong>POSITION TITLE: Network Administrator</strong></div><div><strong>DURATION: Permanent</strong></div><div><strong>SALARY: $80,000 - $85,000/year plus excellent benefits</strong></div><div><strong>&nbsp;</strong></div><div><strong>Is This Your Dream Job? </strong>The Network Administrator will report directly to the Global Cyber Security Manager and work closely with the Infrastructure Team to support a humanitarian, Jesus-centered organization. This role is responsible for the planning, evaluation, design, implementation, maintenance, and troubleshooting of the network infrastructure, ensuring it meets and enhances the organization’s business needs. As a subject matter expert, the Network Administrator will lead the development, deployment, and support of data network solutions for a global network architecture.</div><div>&nbsp;</div><div><strong>Our Ideal Candidate:</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp;5+ years of network administration experience required</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Bachelor’s degree, certifications or trainings in IT preferred (CCNA a plus)</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Experience working with cloud networks required</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Experience working with remote networks required</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Collaborative, team-driven</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Motivated to serve humanitarian missions through a Jesus-centered lens</div><div><br></div><div><strong>How You Will Spend Your Day:</strong></div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Administer and manage network infrastructure, including security, troubleshooting, and documentation.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Lead planning, design, and maintenance of local and wide-area networks, including routers, firewalls, and VPNs.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Manage inventories of networking equipment, support contracts, software licenses, and ensure proper equipment disposal.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Design and maintain network documentation and diagrams for infrastructure.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Collaborate with IT Support and System Admin teams to develop standards, updates, and patching protocols.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Configure and manage network equipment via centralized platforms like Cisco/Meraki and UniFi.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Design, document, and support disaster recovery for network infrastructure.</div><div>·&nbsp; &nbsp; &nbsp; &nbsp;Work with Cyber Security Team on building security infrastructure and research new technologies for the organization.</div><div><br></div><div><strong>We’d love to hear from you.</strong></div><div><strong>&nbsp;</strong></div><div>If this sounds like the job for you, we would love to help make that happen. Please click “Apply” to submit your resume. If you have any questions, or would like to refer a candidate, please email dortiz@pnpstaffinggroup.com</div><div><strong>&nbsp;</strong></div><div><strong>Know a friend who would be a great fit?</strong> Feel free to send us their resume.</div><div>&nbsp;</div><div><strong>Is this position not a great fit?</strong></div><div>&nbsp;</div><div>For more information about <strong>Careers In Nonprofits</strong> and our other available opportunities and workshops, please visit our website at <a href="http://www.careersinnonprofits.com/">www.careersinnonprofits.com</a>.</div><div><br><br></div>

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