Global Media Outreach is hiring a
Remote UX/UI Design Lead

📍 Remote

The UI/UX Design Lead serves as a critical bridge between marketing strategy and technology implementation. They translate brand vision and campaign goals into clear, intuitive, and accessible user experiences, ensuring that design decisions are both understandable to non-technical stakeholders and feasible for engineering teams.

Global Media Outreach harnesses the power of digital technology to spread the gospel around the globe. Through advanced data-driven strategies, we connect with millions, fostering their spiritual growth in Christ. We aim to offer every person on Earth the chance to discover Jesus via various digital channels, creating a faith-based community that unites volunteers with individuals worldwide seeking spiritual enlightenment.

This role requires extensive collaboration with the marketing team to ensure that all digital experiences consistently reflect our brand’s standards, messaging, tone, and visual identity. The UI/UX Design Lead serves as a critical bridge between marketing strategy and technology implementation. They translate brand vision and campaign goals into clear, intuitive, and accessible user experiences, ensuring that design decisions are both understandable to non-technical stakeholders and feasible for engineering teams.

Reporting to the Director of Engineering, this position requires close collaboration with the Sr. Solutions Director and various cross-functional leaders to ensure alignment between creative vision, usability standards, and execution throughout the organization.
 

Responsibilities of the Role
As a UX/UI Design Lead at Global Media Outreach, you will be responsible for:
 
Research & Discovery
  • Conduct user research through interviews, surveys, usability testing, and analytics to understand user behaviors and pain points.
  • Translate insights into personas, user journeys, and design recommendations.
  • Collaborate with product managers and engineers to align design work with user needs and business goals.

Design & Prototyping
  • Ability to execute and follow brand standards and guidelines.
  • Create wireframes, user flows, mockups, and high-fidelity interactive prototypes.
  • Design intuitive conversational user experiences for chatbots and virtual assistants, leveraging principles of conversational design, user intent modeling, and natural language flows.
  • Maintain and evolve our design systems and UI component libraries.
  • Ensure all designs are accessible, responsive, aligned with modern UX/UI standards, and technically feasible for implementation within engineering constraints.
  • Ensure visual design, messaging, and user experience consistently reflect organizational brand values and ministry mission across all platforms
 
Collaboration & Iteration
  • Work closely with engineering teams to ensure seamless implementation of designs and provide support during development.
  • Participate in sprint planning and reviews, contributing to the continuous improvement of design-development workflows.
  • Iterate on designs based on team feedback, testing, and performance data.
  • Establish regular design review processes that include key stakeholders, such as executive leadership and the marketing team.
 
Experience Optimization
  • Champion the voice of the user across all projects, balancing usability, performance, and visual excellence.
  • Monitor user engagement and identify opportunities to improve key workflows and interfaces.
  • Advocate for design best practices and accessibility standards across the organization.
 
Brand Stewardship & Marketing Collaboration
  • Serve as primary liaison between technology and marketing teams for all brand-related design decisions
  • Collaborate with the marketing team on branded design requirements, ensuring seamless integration and consistency
  • Participate in brand strategy discussions and translate brand positioning into digital experience principles
 
Skill Requirements for the Role
  • Bachelor’s degree (or equivalent experience) in UX design, interaction design, human-computer interaction, psychology, graphic design, or a related discipline
  • 5+ years of professional experience in UX/UI design, preferably in a technology or nonprofit environment
  • Strong portfolio showcasing design deliverables such as research artifacts, personas, wireframes, prototypes, visual designs, and design system components
  • Proficiency in industry tools such as Figma, Adobe XD, Sketch, InVision, or similar; staging via Zeplin, Miro, or equivalents.
  • Excellent understanding of UX/UI principles, including typography, color theory, responsive design, accessibility (WCAG), design thinking, and usability heuristics
  • Ability to clearly communicate design rationale to technical and non-technical stakeholders.
  • Experience working within agile teams and collaborating closely with product managers and developers.
  • Brand management and design system governance experience with demonstrated ability to maintain consistency across multiple channels and teams.
  • Cross-functional leadership skills with experience managing stakeholder relationships between technical and marketing teams.
  • Strategic thinking abilities to align design decisions with broader marketing and ministry objectives.
 
Bonus Skills
  • Experience in a faith-based or non-profit organization.
  • Understanding of UX principles and the ability to collaborate with UX/UI designers to ensure technical projects align with human-centered design.
  • Membership in a recognized UX/UI professional organization (e.g. UXPA, IxDA, or IxDF) is highly desirable.
  • Experience with change management processes and methodologies to effectively guide teams through transitions and new implementations.
  • Certification in Agile or Scrum methodologies (e.g., Certified ScrumMaster, PMI-ACP) to demonstrate expertise in agile project management practices.
 
Additional Requirements
  • This position is fully remote.
  • Only U.S.-based applicants will be considered.
  • Applicants must be authorized to work in the U.S.
  • Alignment with our Statement of Faith is required.
 
To Apply
If you have a passion for using your skills for Gospel purposes, we encourage you to apply. Please submit your resume and a cover letter below. Your cover letter should detail your interest in joining Global Media Outreach and highlight your experience and skills.
 
Join us in our mission to make a significant global impact through innovative digital means, spreading the gospel and connecting people with the message of Jesus Christ!
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📍 Location: Remote
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