Westminster Theological Seminary is hiring a
Remote Admissions Systems Administrator

đź“Ť Remote

Description
The Admissions System Administrator will play a crucial role in managing, maintaining, and enhancing the technical systems that support the admissions department. Primarily working in Salesforce and related platforms, this role is responsible for day-to-day configuration, support, and process improvements within our admissions systems. The ideal candidate will have strong technical skills and experience with system administration, database management, and process automation.
 
Duties and responsibilities
  • System Management: Maintain and optimize existing systems, primarily Salesforce, to ensure smooth operation and functionality within the admissions process.
  • Process Building and Automation: Design, develop, and implement new workflows and automated processes to enhance system efficiency and user experience.
  • System Implementation: Lead the technical implementation of new systems or upgrades, ensuring seamless integration with existing platforms and minimal disruption to operations.
  • Technical Support: Provide day-to-day technical support to admissions staff, resolving issues related to system functionality, performance, and access.
  • System Documentation: Create and maintain detailed technical documentation, including system configurations, workflows, and processes to support ongoing system management and future improvements.
  • User Training: Train admissions staff and new hires on the use of systems, including Salesforce and any new processes or platforms introduced, ensuring users are equipped to maximize system capabilities.
  • Reporting and Analytics: Develop and manage reporting tools within the systems to track key metrics, identify trends, and support data-driven decision-making within the admissions department.
  • Project Management: Collaborate with the admissions team and the Systems Manager to oversee technical projects from conception to completion, ensuring timelines, budgets, and goals are met.

Requirements
  • Bachelor’s degree required
  • Certified Salesforce Administrator 
  • Organized, with an understanding of efficient and effective processes and systems
  • Demonstrated skills and experience in project management, including the ability to multitask, evaluate and balance competing priorities, and meet deadlines
  • Excellent problem-solving skills with attention to detail and technical accuracy
  • Highly self-motivated and proactive
  • Strong understanding of WTS mission and institution
  • Demonstrated familiarity with higher education industry and FERPA/HIPPA confidentiality practices
INFORMATION TECHNOLOGYREMOTESALESFORCEPROJECT MANAGEMENTCRMBACKENDNONPROFIT
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đź“Ť Location: Remote
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