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Gateway Church is hiring a
IT Integration Engineer
📍 Southlake, TX
Principle Responsibilities
- Integration Strategy: Develop and execute a comprehensive integration strategy for connecting multiple SaaS applications within the organization.
 - API Integration: Develop and maintain API connections between SaaS applications, ensuring data synchronization and real-time updates.
 - Data Mapping: Map data fields and processes between SaaS platforms to enable consistent and accurate data flow.
 - Workflow Automation: Implement workflow automation to streamline business processes, reducing manual tasks, and automating device life cycle through SaaS Apps such as Okta, Workday, Active Directory and more.
 - Error Handling: Develop error-handling mechanisms to identify and resolve integration issues promptly.
 - Performance Optimization: Monitor and optimize integration performance to minimize latency and ensure responsiveness.
 - Documentation: Create and maintain technical documentation for integration processes, API endpoints, and data mapping.
 - Testing: Conduct thorough testing of integrations to validate functionality and troubleshoot any issues.
 - Collaboration: Collaborate with internal stakeholders, SaaS vendors, and third-party providers to ensure successful integrations.
 
Required Skills
Unique Skills & Knowledge 
- Excellent communication skills. Plus, the ability to communicate complex solutions clearly to all audiences. (Written and verbal)
 - Naturally personable and outgoing, with a friendly demeanor.
 - You are teachable. You know when something is over your head and are not afraid to ask for help.
 - Ability to solve problems and prioritize customer requests even with multiple interruptions.
 - Ability to quickly adapt to newly implemented technology.
 - You’re a go-getter, on a mission to get the job done, see a task through to completion, and bring your best every day.
 
Problem Solving & Decision Making
- High level of resourcefulness. Must know when and where to dig for information, and when to ask for help.
 - Solution-oriented.
 - Excellent listening skills and the ability to ask probing questions, understand concerns, and resolve problems.
 
Relational Connection
- Gateway Staff (all locations)
 - Part-time staff and high-capacity volunteers.
 - Maintain vendor relationships
 
Physical Capabilities
- Able to pick up and carry large items such as monitors and desktop computers, cameras, servers and UPSs.
 
Core Competencies
- Punctual and reliable
 - Customer service centered
 - Proactive
 - Team player
 - Teachable
 
Technical Competencies
- Strong knowledge of RESTful APIs, webhooks, and integration patterns.
 - Proven experience of SaaS Apps such as Okta, Workday, Active Directory and more
 - Intermediate level understanding of Networking
 - Experience with MacOS X and Windows products
 - Proficiency in programming languages like Python, JavaScript, or others as needed
 
Key Performance Measurements
- Timely completion of assigned tasks and projects.
 - Ability to give and receive feedback to the Information Technology Team as well as end users.
 - Contribution to knowledge base articles.
 - Ability to quickly understand new technologies.
 
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