<div>Apollos is focused on helping churches engage their people 7 days per week, not just Sundays. We do this through helping congregants practice spiritual disciplines daily, as well as engage in community with each other.</div>

<div><strong>About Differential<br></strong><br></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>&nbsp;<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>We're building the future of generosity at Apollos. Our giving platform lets churches accept donations through App Clips, native mobile apps, and web embeds, powered by Stripe, Apple Pay, and Google Pay. We need a Senior Product Designer who can own the end-to-end design of this product and ship financial experiences that are elegant, trustworthy, and frictionless.<br><br></div><div>This is not a role where you'll be handed polished requirements. You'll be shaping what church giving looks like, from the moment someone taps their phone at a Sunday service to recurring donation management, payout dashboards, and everything in between. You'll take complex financial workflows and make them feel simple. You'll design for donors, church admins, and finance teams, each with different needs, all deserving beautiful, intuitive experiences.<br><br></div><div>You'll report directly to our VP of Product and work shoulder-to-shoulder with engineers to bring ideas to life. If you've designed payment flows, donation experiences, or financial products before and you obsess over the details that build trust in money moments, this could be a perfect fit.<br><strong><br>Job requirements<br></strong><br></div><div><strong>What You Can Expect To Do<br></strong><br></div><ul><li>Own giving product design end-to-end. From discovery and research through high-fidelity design, prototyping, and engineering collaboration.&nbsp;</li><li>Design payment experiences people trust. Donation flows, Apple Pay and Google Pay integrations, App Clip giving experiences, recurring giving management, and payment method handling, every pixel matters when money is involved.</li><li>Shape the church admin experience. Design dashboards, payout views, transaction histories, donor insights, and reporting tools that help church finance teams manage giving with confidence.</li><li>Translate financial complexity into simplicity. Stripe Connect, connected accounts, platform payouts, dispute management, fee structures. You'll take dense financial infrastructure and make it disappear behind clean, intuitive interfaces.</li><li>Drive product direction, not just pixels. Define what we build, not just how it looks. Bring product thinking to every design decision, user research, competitive analysis, and a strong opinion on what church giving should feel like.</li><li>Ship fast with engineers. Work directly with our engineering team, no handoff wall. Review implementations, pair on tricky interactions, and iterate in real-time. Idea to shipped in days, not months.</li><li>Build and evolve our design system. Create scalable components and patterns for our giving product that maintain quality as we grow. Document decisions so the system scales beyond you.</li><li>Leverage AI tools to accelerate output. Use Claude, Figma AI, and other tools to prototype faster, diverge and converge on concepts, and multiply your impact.<br><br></li></ul><div><strong><br>What We're Looking For<br></strong><br></div><ul><li>A designer who ships financial products. You've designed payment flows, checkout experiences, donation platforms, or fintech products. You understand the unique UX challenges of money, trust, clarity, error handling, and compliance.</li><li>Experience with giving or donation platforms. You've worked at or designed for companies like Givebutter, Tithe.ly, Pushpay, Classy, GoFundMe, Every.org, or similar. You understand donor psychology, conversion optimization, and recurring giving patterns.</li><li>Stripe and payments platform knowledge. You've designed interfaces that sit on top of Stripe (or similar payment infrastructure). Bonus if you've worked with Stripe Connect, connected accounts, or marketplace payment flows.</li><li>Strong product taste and design craft. Your portfolio shows thoughtful, high-quality work. You agonize over interaction details, micro-copy on payment confirmations, and the emotional design of a successful donation moment.</li><li>Mobile-first design thinking. You've designed native mobile experiences, not just responsive web. You understand platform conventions for iOS and Android, and you've thought about App Clips, widgets, or other native surface areas.</li><li>Systems thinking. You build design systems, not just screens. You think in components, patterns, and scalable frameworks.</li><li>High autonomy, high ownership. You don't need to be managed closely. You see what needs to happen and you drive it.</li><li>Clear communicator. You can articulate design rationale to engineers, product leadership, and stakeholders. You present work with conviction and receive feedback with grace.<br><br></li></ul><div><strong>Your Background Might Include<br></strong><br></div><ul><li>5+ years of product design experience, with meaningful time spent on payments, fintech, or donation/giving platforms</li><li>Experience at a startup or small team where you owned product design with high autonomy</li><li>Design work on products processing real transactions (not just concept work)</li><li>Proficiency with Design Systems</li><li>Working knowledge of how payment APIs work (Stripe, payment intents, webhooks, connected accounts) enough to have informed conversations with engineers</li><li>Experience with accessibility best practices, especially for financial interfaces</li><li>Experience in a mission-driven organization is a plus. If you have connections to the church world, Christian nonprofits, or faith-based technology, that context is genuinely valuable here.<br><br></li></ul><div><strong>About Apollos<br></strong><br></div><div>Apollos is the church growth platform that actually works. We build custom-branded mobile apps, TV apps, and websites for some of the largest churches in the country, and now we're building the giving platform that brings it all together. Our customers include churches like NewSpring, Crossroads, Willow Creek, Faith Promise, and 35+ others.<br><br></div><div>Our giving product lets churches accept donations via App Clips (tap-to-give with Apple Pay, no app download required), native in-app giving, and embeddable web experiences, all powered by Stripe. We're not just adding a donate button. We're reimagining how churches receive and manage generosity.<br><br></div><div>Apollos is a product of Differential, a digital products company in Cincinnati. We're a small, fast team of builders. Many of us are former founders. We ship with speed and taste.<br><br></div><div><strong>Compensation &amp; Details<br></strong><br></div><ul><li>Location: Remote (US)</li><li>Type: Full-time</li><li>Reports to: VP of Product / Head of Product</li><li>Compensation: Competitive salary commensurate with experience<br><br></li></ul><div><strong>How to Apply<br></strong><br></div><div>Send us your portfolio. We want to see real shipped work, especially anything involving payments, donations, or financial products. Tell us what you designed, what decisions you made, and what happened after it shipped.<br><br></div><div>Candidates must be based in the United States and be available for meetings during standard business hours for client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings.</div>

Senior Product Designer, Giving & Payments

<div><strong>Job Description<br></strong><br></div><div>Differential &amp; Apollos is looking for someone who loves guiding customers, bringing clarity to complexity, and ensuring meaningful work gets delivered. This role is for someone who thrives at the intersection of project management, relationship management, and product strategy.<br><br></div><div>We are looking for someone to join a growing team of people who are proactive and passionate about making their customers successful through <strong>strong project ownership, delivery coordination, and clear communication</strong>. This person enjoys working closely with customers, guiding them through onboarding and ongoing initiatives, answering questions, and ensuring work is clearly scoped, tracked, and delivered.<br><br></div><div>You’ll serve as the primary point of contact for customer accounts, owning the execution of onboarding and post-onboarding work while partnering closely with Sales and internal teams. You’ll lead delivery across customer initiatives, manage timelines and expectations, and ensure customers experience clarity, momentum, and value from our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or words on a wall—it’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider thoughtful, driven people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business,</a> a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own the planning, coordination, and execution of customer post-onboarding initiatives</li><li>Define scope, timelines, milestones, and success criteria to ensure work is delivered on time and with clarity</li><li>Serve as the primary point of contact for customer accounts post-sale, building relationships grounded in trust and execution</li><li>Partner closely with Sales during handoffs to ensure customer goals and expectations are clearly documented and carried through onboarding</li><li>Develop deep product expertise and apply platform capabilities to solve customer challenges</li><li>Guide customers in sequencing initiatives and utilizing product features to maximize long-term value</li><li>Coordinate cross-functionally with Support, Product Management, and Engineering to ensure customer needs are understood and addressed</li><li>Support customer retention and renewal conversations by ensuring consistent progress and measurable value</li><li>Foster collaboration among customers through roundtables or shared learning opportunities</li></ul><div><br></div><div><strong><br>What we’re after:</strong></div><ul><li>Passion for building authentic, trust-based relationships with customers</li><li>3+ years of experience managing customer accounts in a SaaS environment</li><li>Demonstrated ability to manage multiple projects, timelines, and deliverables simultaneously</li><li>Strong technical aptitude with experience supporting SaaS implementations or integrations</li><li>Experience working in a fast-paced startup or growth-stage environment</li><li>Clear, confident written and verbal communication skills (including on-camera presence)</li><li>Ability to articulate digital strategy and connect product capabilities to customer goals</li><li>Strong organizational instincts — you enjoy being “in the details” and keeping work moving</li><li>A customer-first mindset with the ability to advocate effectively across teams</li><li>Curiosity and desire to deeply understand the Apollos platfor,</li></ul><div><strong><br>Responsibilities of this position include:<br></strong><br></div><ul><li>Maintaining consistent communication rhythms with customers (1:1 meetings, roundtables, updates, etc.)</li><li>Ensuring customers are actively utilizing the Apollos platform and realizing measurable value</li><li>Driving strong customer health outcomes, including NPS and retention metrics</li><li>Delivering onboarding and ongoing initiatives that are clearly scoped, tracked, and well-communicated</li><li>Balancing multiple accounts and priorities while maintaining execution excellence</li><li>Operating comfortably in ambiguity and proactively identifying the next best action</li><li>Representing the voice of the customer internally to influence prioritization and delivery<br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><h3><strong>About Differential</strong></h3><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div>

Customer Success Specialist - Account Management

<div><strong>About Differential<br></strong><br></div><div>Differential &amp; Apollos are growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>One of our core ventures and focus for this role is our <a href="https://apollos.app/">Apollos line of business</a>, a technology and content platform built for churches. Apollos helps people build healthy spiritual habits and stay connected to their church communities through customizable mobile, web and TV apps. With features like reading plans, media libraries, messaging and donation tools, Apollos enables churches to deliver a unified, high quality digital experience across platforms. Our clients span churches of all sizes, and your work will have a direct impact on how they serve their communities.<br><br></div><div>&nbsp;<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div>The ideal candidate for this opening is someone with a founder’s mentality and a deep love for building authentic relationships. You thrive in ambiguity, take ownership, and drive outcomes—leading by doing. You’re not just shaping strategy—you’re executing it. From closing deals and building scalable sales processes to crafting pitch decks and guiding key client conversations, you’re comfortable owning the details that move deals forward. You enjoy collaborating cross-functionally, mentoring others, and laying the foundation for a high-performing, values-aligned sales team. You're energized by taking something from 0 to 1 and helping it scale with excellence.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.&nbsp;<br><br></div><div>&nbsp;<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.</div><div>&nbsp;&nbsp;<br><br></div><div>Our mission statement, core values, benefits and more can be found at handbook.differential.com.<br><br></div><div><strong><br>Job requirements<br></strong><br></div><div><strong>What you can expect to do:<br></strong><br></div><ul><li>Own and drive full-cycle sales from prospecting through close in the faith-based 501c3 space</li><li>Serve as the senior-most sales leader, defining strategy while actively staying hands-on with execution&nbsp;</li><li>Translate sales goals into repeatable, scalable processes—including documentation, workflows, CRM optimization and upkeep (HubSpot)</li><li>Build and maintain compelling sales enablement materials, including pitch decks and follow-up communications</li><li>Deeply understand product capabilities and client needs to tailor our offerings</li><li>Collaborate with leadership to iterate and improve our overall sales approach</li><li>Work cross-functionally with marketing, product, and client teams to align on messaging and handoffs</li><li>Meet or exceed quarterly sales goals</li><li>Lay the groundwork to eventually grow and mentor a small sales team</li><li>Represent Differential and Apollos with professionalism, empathy, and clarity<br><br></li></ul><div><strong>What we’re after:<br></strong><br></div><ul><li>A passion for developing people and building a high-performing, values-aligned sales &amp; partnership team</li><li>Strong experience in sales operations and process creation—not just strategy but execution</li><li>Proven ability to build and deliver sales presentations and pitch materials that win confidence and close deals</li><li>Track record of success in B2B sales, preferably in SaaS, digital products, or professional services in the Church space</li><li>Confidence and presence in high-level conversations with senior executives and decision makers</li><li>Is fluent in HubSpot (or similar CRM), sales platforms, and AI tools for building workflows, dashboards, and capturing leads.</li><li>A collaborative, coachable mindset with a high level of emotional intelligence</li><li>Demonstrated ability to iterate. Balancing short-term momentum with long-term vision</li><li>Curiosity for learning how digital products are made and the value they bring to organizations<br><br></li></ul><div><strong>Responsibilities of this position include:<br></strong><br></div><ul><li>Defining and documenting sales processes, systems, and best practices</li><li>Supporting pipeline development and directly owning key client opportunities</li><li>Leading the creation of sales materials, case studies, pitch decks, and follow-up communications</li><li>Coaching and enabling sales team members through hands-on support</li><li>Managing and reporting on sales team performance with clear, actionable data</li><li>Building trust with prospects through consistent, high-quality communication</li><li>Aligning with marketing on campaign content and lead generation goals</li><li>Supporting the ongoing growth and expansion of the Apollos platform<br><br><br></li></ul><div><strong>Differential employees are those who:<br></strong><br></div><ul><li>Communicate effectively with clients and teammates</li><li>Have an entrepreneurial mindset—comfortable in undefined situations and able to find the best next step</li><li>Are inherently self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Take ownership and responsibility for their work</li><li>Enjoy collaborating with others on meaningful problems<br><br></li></ul><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings and the willingness and ability to travel to client locations when necessary.<br><br></div><div>We are an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div><br>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program. For more information about E-Verify, please visit the U.S. Department of Homeland Security website at <a href="http://www.e-verify.gov/">www.e-verify.gov</a>.</div>

Director of Sales

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div><strong><br>Job Description</strong></div><div>Are you like a MasterChef preparing foie gras on the French riviera when you have your code editor open and headphones on? If so, this role might be for you because we’re looking for someone who can not only make the most delicious dishes (exceptionally clean code *chefs kiss*), but can also serve a full restaurant every night (get features launched on time, e’rytime).</div><div><br></div><div>We’re looking for someone with deep technical knowledge in Front-End Engineering—a React &amp; React Native sensei. Your dreams are in CSS. You eat Front-End frameworks for breakfast. And you’ve demonstrated your abilities repeatedly over your career. You operate best in a fast-paced, collaborative environment. Other developers look to you for best practices. You’re code is simple, easy to understand, and follows principles of programming. You are someone who wants to keep your hands on the keyboard, and lead from the front(end). If you have an eye for detail, a love for design, and a core competency for coding—you will love this role.<br><br></div><div>This position is for one of our Venture products: <strong>Apollos</strong>, a mobile, web, and OTT platform for churches to help their members practice spiritual fitness and experience meaningful community.</div><div><br></div><div>Developers who thrive at Differential place equal emphasis between <em>efficiency</em> and <em>approachability</em>. They flourish in a continuous-delivery process where collaboration and ego-free communication is valued. They can engage in product thinking as a team and with cross-functionality among product, design, and development.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. We want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><h3>Job requirements</h3><div><strong>What we’re after:</strong></div><ul><li>10+ years in software development and front-end engineering with a passion for building world-class software.</li><li>Significant experience in React &amp; React Native and iOS &amp; Android platforms.</li><li>A fundamental understanding of design principles and how they impact product.</li><li>Demonstrated ability to rely on an iterative process to maintain momentum on projects: our work is never going to be perfect, and we expect you to be able to prioritize what matters most in order to consistently and efficiently iterate and continuously deliver valuable working software.</li><li>Enthusiasm for the entire product development process, especially in creating innovative solutions for church engagement platforms like Apollos, which spans mobile, web, and OTT products.</li><li>We are after someone who embodies our mission to "Rapidly Unlock Value for Good People with Meaningful Ideas," and who will thrive in a culture of collaboration and ego-free communication.</li></ul><div><br></div><div><strong>Responsibilities of this position include:</strong></div><ul><li>Deep understanding of our users, their problems, and needs. You will prioritize these insights to create empathetic and effective solutions.</li><li>Putting the user — and their problems/needs — first in order to create and drive empathy for the solution you’re building</li><li>Strong ability to translate design sketches, wireframes, or high-fidelity mockups into fully functional, immersive mobile applications using React Native.</li><li>Maintaining development workflow with Github</li><li>Passion for working closely with a cross-functional team of product managers, designers, and developers to bring software products to life.</li><li>Proven experience and expertise in writing modern, maintainable React Native applications that are well-documented and tested.</li><li>Maintaining clear and consistent communication using tools like Basecamp, Slack, and video calls.</li><li>Rely on an iterative process to maintain project momentum, ensuring continuous delivery of valuable working software.</li><li>Proven ability to lead by example, setting high standards for quality and speed in an environment that can be fast-paced and sometimes ambiguous.</li><li>Incorporate feedback effectively into your work to refine and enhance the product.</li></ul><div><br></div><div><strong>Differential employees are those who:</strong></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for team meetings. Specific times vary based on team timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend team meetings.<br><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program.</div>

Principal React Native Developer

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.</div><div><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div><div><br></div><div><strong>Job Description</strong></div><div>We are looking for an innovative and driven professional to join our growing team, committed to ensuring customer success. You will be working with customers, guiding them through the onboarding process, addressing their questions, and building strong, trustworthy relationships. You’ll spearhead the adoption of our products, managing both client and internal resources to ensure smooth implementations. Collaborating closely with team members, you’ll ensure long-term success for our clients and act as their main point of contact for strategic expertise. Your ability to create an impactful onboarding experience will be essential to enhancing the overall customer experience.<br><br></div><div>You will focus on our Apollos line of business, a technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally. You will become an expert in guiding technology and strategy that impact churches all over with hundreds of thousands of followers using our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits and more can be found at handbook.differential.com.<br><br></div><div><strong>Job requirements</strong></div><div><br><strong>What you can expect to do:</strong></div><ul><li>Lead the customer onboarding process and ensure successful integrations that create user value and are delivered timely</li><li>Help mentor customers to do things more efficiently and successfully with our products</li><li>Ensure new customers have a positive onboarding experience into the Apollos ecosystem</li><li>Exercise your great project management skill while showing empathy for users and critical problem solving skills</li><li>Understand and anticipate customer needs and goals in order to provide recommendations on how to best utilize product capabilities and maximize value for the customer</li><li>Manage stakeholder expectations externally and internally with proactive updates</li><li>Manage a team to ensure the quality of the work is in line with the Apollos standard as well as timely delivery</li></ul><div><strong><br>What we’re after:</strong></div><ul><li>Passion for building authentic human relationships with clients.</li><li>Demonstrated ability to rely on an iterative process to maintain momentum on projects. In other words - our work is never going to be perfect, and we expect you to be able to prioritize what matters most now so we can iterate. Continuous improvement is our superpower.</li><li>Technical knowledge or specific experience with digital products/software is desired, but not required.</li><li>Interest and curiosity for learning about digital products and how they work.</li><li>A seasoned professional with deep knowledge of the Church market and a knack for providing outstanding support.</li><li>Experience with helping people use technology-based digital products or platforms in a Church setting.</li><li>Strong ability to manage multiple projects, priorities and deadlines while carefully curating client relationships.</li><li>A compassionate leader with experience in helping Churches adopt new technology</li><li>Demonstrated ability to communicate effectively and tactfully, making sure the integrity of the project is aligned with client expectations</li></ul><div><strong><br>Differential employees are those who:</strong></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for both client and team meetings. Specific times vary based on client-specific timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend client and team meetings and the willingness and ability to travel to client locations when necessary.</div><div><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.<br><br></div><div>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program.</div>

Customer Success Specialist

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.<br><br>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.</div><div><br></div><div><strong>Job Description</strong></div><div>The ideal candidate for this opening is a savvy marketer with proven experience devising marketing strategies and experiments, executing those strategies, measuring effectiveness, and then iterating in pursuit of continuously improving results. In this role you’ll be able to tap into a wide range of skills and experience - ranging from strategy development, to branding and positioning, to media buying, event planning, public relations and more. But you won’t have to go it alone. You’ll work closely with company leadership to refine strategy, then get the opportunity to work alongside a talented internal team and manage external agency partners that can help us bring our chosen strategies to life.</div><div><br></div><div>You will focus on our Apollos line of business, a technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally. You will become an expert in guiding technology and strategy that impact churches all over with hundreds of thousands of followers using our products.</div><div><br></div><div>At Differential, we design, develop, support, and <strong>commercialize</strong> great digital products. Our process aims to create original digital products that can reshape organizations and even redefine the categories in which our clients and partners operate. This position requires an Entrepreneurial Mindset (one of our company core values) and will be focused on growing Differential’s core business and expanding the customer base for one of our existing Digital Product Partnerships. These partnerships give us the right to commercialize digital products we’ve built in partnership with our clients and have an exclusive commercial license to market to new customers and categories. Currently, those products include:</div><ul><li>EASE Airport Operations Software, built in partnership with CVG, a thought-leading U.S. based international airport.</li><li>The Apollos Project - A technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally.</li><li>“Guides Tech” — A yet-to-be-branded, but proven effective (many times over) mobile app platform created to help facilitate highly engaging and effective e-learning journeys and small group experiences.<br><br></li></ul><div>This is a roll up your sleeves, let’s go on an adventure together type of dream job for the right marketer. Above all, as with all our positions, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.<br><br></div><div><strong>Job requirements</strong></div><div><br><strong>What you can expect to do:</strong></div><ul><li>Conduct market research to identify trends, opportunities, and competitive landscape in the digital church technology space.</li><li>Work with company leadership to define and refine a testable marketing strategy.</li><li>Create compelling content and campaigns that resonate with church leaders and community members, emphasizing the benefits of the Apollos platform.</li><li>Run and manage experiments, in partnership with internal resources and external partners to test our chosen marketing strategies.</li><li>Manage agency relationships to help us execute our strategy efficiently</li><li>Make aggressive mistakes and double-down on what’s working.</li><li>Make a positive impact on the culture and process of our growth team. We’re a growing team! We do not compete with each other — we collaborate with each other and share best practices.</li></ul><div><br><strong>What we’re after:</strong></div><ul><li>Proven experience marketing products or services that showed significant sales growth.</li><li>Somebody who’s not afraid to go from strategy to execution, then back to strategy, all in the same day.</li><li>Demonstrated ability to rely on an iterative process to create momentum and improve marketing processes. In other words - our work is never going to be perfect, and we expect you to be able to prioritize what matters most now so we can iterate. Continuous improvement is our superpower.</li><li>Just as skilled at crafting and positioning a thoughtful response in email communications as with creating compelling marketing copy.</li><li>Technical knowledge or specific experience marketing digital products/software is desired, but not required.</li><li>Interest and curiosity for learning about digital products and how they work.<br><br></li></ul><div><strong>Responsibilities of this position include:</strong></div><ul><li>Communicate effectively with clients and teammates.</li><li>Have an entrepreneurial mindset - meaning that you are comfortable in ambiguous and undefined situations and can figure out the best next step</li><li>Are self-motivated.</li><li>Learn quickly and relentlessly.</li><li>Curious about technology and the positive impact it can make on the world.</li><li>Enjoy taking ownership and responsibility for their work.</li><li>Enjoy collaborating with others on problems.</li></ul><div><strong><br>Differential employees are those who:</strong></div><ul><li>Communicate effectively with clients and teammates.</li><li>Have an entrepreneurial mindset - meaning that you are comfortable in ambiguous and undefined situations and can figure out the best next step.</li><li>Are self-motivated.</li><li>Learn quickly and relentlessly.</li><li>Curious about technology and the impact it can make on the world.</li><li>Enjoy taking ownership and responsibility for their work.</li><li>Enjoy collaborating with others on problems.</li></ul><div><br></div><div>Candidates must be based in the United States and this role is highly desired to be based in Cincinnati, OH, and be available for meetings during standard business hours. There is flexibility in working hours but there is an expectation to be able to regularly attend external partner and internal team meetings. Willingness and ability to travel occasionally for marketing events and/or market research purposes.<br><br>Differential is an equal-opportunity employer and value diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

Marketing Strategist

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country.</div><div><br></div><div>In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.</div><div><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture: flexible hours, unlimited vacation, remote work, and working on stuff you’re excited about.<br><br></div><div><strong>Job Description</strong></div><div>The ideal candidate for this opening is someone that has a strong passion for interaction design, visual design and prototyping. Designers who thrive at Differential place equal emphasis between form and function. They’re highly strategic, multi-skilled, and bring a deep understanding in moving our product process forward. We believe in prototyping early and often. We engage in design thinking as a team and cross functionality among product managers, engineers and with our client partners. Our process aims to create original digital products and services that innovate and reshape companies.<br><br></div><div>You will focus on our Apollos line of business, a technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally. You will become an expert in guiding technology and strategy that impact churches all over with hundreds of thousands of followers using our products.<br><br></div><div>At Differential, we design, develop, support, and commercialize great digital products. Our process aims to create original digital products and services that innovate and reshape companies and organizations.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. Regardless of your prior experience, we want to consider passionate people for this position.&nbsp;<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="https://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div><strong>Job requirements</strong></div><div><strong><br>What you can expect to do:</strong></div><ul><li>Work on cross-functional product teams dedicated to enhancing the Apollos platform, focusing on creating exceptional digital products for church communities.</li><li>Work iteratively and collaboratively on design thinking, design sprints, concepting, user flows, visual design and prototypes.</li><li>Facilitate in-person design workshops and exercises to diverge, converge, and refine on concepts to get them ready for development.</li><li>Make a positive impact on the culture of our design team. We’re a growing team!</li></ul><div><strong><br>What we’re after:</strong></div><ul><li>Passion for the whole product process. We know you will have your specific areas of focus, but we find those that are passionate about the bigger picture collaborate best with our cross-functional teams.</li><li>Demonstrated ability to rely on an iterative process to maintain momentum on projects. In other words - our work is never going to be perfect, and we expect you to be able to prioritize what matters most now so we can consistently and efficiently iterate.</li><li>Familiarity with design and prototype tools. We use Figma.</li></ul><div><strong><br>Responsibilities of this position include:</strong></div><ul><li>Translating user and client needs into a well-designed solution that solves the user and client’s problems.</li><li>Gaining an understanding of who the users are, what their problems are, and why those problems exist.</li><li>Putting the user — and their problems/needs — first in order to create and drive empathy amongst the product team and product stakeholders.</li><li>Aligning well-designed solutions with the product vision.</li><li>Setting the standards on which the quality and direction of the overall branding and design is built. Setting the tone for the look, feel, and quality of design.</li><li>Striking a balance between the user’s expectations and the client’s expectation of how the product vision comes to life in order to satisfy the right business and strategic objectives.</li><li>With the right standards and balance, driving alignment and clarity around the solution designed to solve the user’s problems, and, in turn, reach the product vision.</li><li>Building design systems and maintainable standards that set the product — and product team — up for success.</li></ul><div><strong><br>Differential employees are those who:</strong></div><ul><li>Communicate effectively with clients and teammates.</li><li>Have an entrepreneurial mindset - meaning that you are comfortable in ambiguous and undefined situations and can figure out the best next step.</li><li>Are self-motivated.</li><li>Learn quickly and relentlessly.</li><li>Curious about technology and the impact it can make on the world.</li><li>Enjoy taking ownership and responsibility for their work.</li><li>Enjoy collaborating with others on problems.</li></ul><div><br></div><div>Candidates must be based in the United States and this role is highly desired to be based in Cincinnati, OH, and be available for meetings during standard business hours. There is flexibility in working hours but there is an expectation to be able to regularly attend external partner and internal team meetings.&nbsp;<br><br></div><div>Differential is an equal opportunity employer and values diversity and inclusion at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div><div><br>​​As part of our commitment to maintaining a legal and compliant workforce, we participate in the E-Verify program.</div>

Product Designer

<div><strong>About Differential</strong></div><div>Differential is growing! Yep, it turns out clients like us :) Our team of designers, developers, jokesters, and all around good folk needs more firepower. We’re proudly headquartered in Cincinnati, OH, but our team spans across the country. In addition to only choosing the best group of people to work around, we are also very picky about the types of clients we’ll work with. In line with our mission to rapidly unlock value for good people with meaningful ideas, we partner with forward-thinking corporate pioneers and innovators to revolutionize their organizations from the inside out and bring great digital products to life. This translates to a diverse range of products like transforming retail with Adidas, helping Lexmark innovate cross-industry, streamlining the sales process with Big Ass Fans, to multi-platform mobile apps for large audiences with Crossroads Church.<br><br></div><div>We hire great, trustworthy people so that we can optimize for a free &amp; flexible culture.</div><div><br></div><div><strong>Job Description</strong></div><div>The ideal candidate for this opening is someone who has a strong passion for writing code to bring software products to life—a passion for the entire product development process—from identifying the right “How will we…” questions to de-risk an implementation early to sequencing the work. We aim to have working software throughout the development process. Developers who thrive at Differential place equal emphasis between <em>efficiency</em> and <em>approachability</em>. They flourish in a continuous-delivery process where collaboration and ego-free communication is valued. They can engage in product thinking as a team and with cross-functionality among product managers, designers, and developers.<br><br></div><div>You will focus on our Apollos line of business, a technology and content platform for the Church that equips people to develop healthy spiritual habits and stay better connected to their church community digitally. You will become an expert in guiding technology and strategy that impact churches all over with hundreds of thousands of followers using our products.<br><br></div><div>Above all, we are focused on finding someone that we love to work with. Culture to us isn’t a ping pong table in the breakroom or some words we put up on the wall. It’s embedded in our DNA and starts with our hiring process. We want to consider passionate people for this position.<br><br></div><div>Our mission statement, core values, benefits, and more can be found at <a href="http://handbook.differential.com/">handbook.differential.com</a>.<br><br></div><div><strong>Job requirements</strong></div><div><br><strong>What we’re after:</strong></div><ul><li>Passion for the whole product process: we know you will have your specific areas of focus, but we find that people who are passionate about the bigger picture collaborate best on our cross-functional teams</li><li>Demonstrated ability to rely on an iterative process to maintain momentum on projects: our work is never going to be perfect, and we expect you to be able to prioritize what matters most in order to consistently and efficiently iterate and continuously deliver valuable working software</li><li>Passion for building world-class software for churches. Apollos is a church engagement platform that includes mobile, web, and OTT products. This role would be focused on building a world class mobile app.</li></ul><div><br></div><div><strong>Responsibilities of this position include:</strong></div><ul><li>Gaining an understanding of who the users are, what their problems are, and why those problems exist</li><li>Putting the user — and their problems/needs — first in order to create and drive empathy for the solution you’re building</li><li>Translating a well-designed solution of sketches, wireframes, or high-fidelity mockups into fully functioning immersive web and mobile experiences</li><li>Writing approachable, modern React Native mobile applications</li><li>Working closely with a team of designers and developers</li><li>Maintaining development workflow with Github</li><li>Effectively communicating via Basecamp, Slack, and video calls</li><li>Executing with quality and speed in a fast-paced, sometimes ambiguous environment</li><li>Incorporating feedback into your work</li><li>Delivering tested, maintainable, and documented software</li></ul><div><br></div><div><strong>Differential employees are those who:</strong></div><ul><li>Communicate effectively with teammates</li><li>Are self-motivated</li><li>Learn quickly and relentlessly</li><li>Are curious about technology and the impact it can make on the world</li><li>Enjoy taking ownership and responsibility for their work</li><li>Enjoy collaborating with others on solving meaningful problems</li></ul><div><br></div><div>Candidates must be based in the United States and be available during standard business hours for team meetings. Specific times vary based on team timezone preferences. There is flexibility in working hours, but there is an expectation to be able to regularly attend team meetings.<br><br></div><div>Differential is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div>

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